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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

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Alexander Kozlov

Alexander Kozlov

Top level professional Architect and SW engineer

Russia - Tests: 21 - Portfolio: 5

Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.

96% Job Success
$55.56 /hr
1,772 hours

Swati P.

Swati P.

Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

India - Tests: 13 - Portfolio: 10

Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

83% Job Success
$45.00 /hr
1,742 hours

Andrew Norcott

Andrew Norcott Agency Contractor

Data Scientist/Tableau Developer Lean Six Sigma Black Belt.

United Kingdom - Tests: 2

Lean Six Sigma Blackbelt (BSi Certified) Data Scientist, Data mining with APIs, and Tabelau Dashboard Developer. Create excel dashboards and analysis tools ranging from very simple to highly complex. Provide solutions to business issues you have to help you active business goals. More than just programming but also providing solution after working in some large corporations, I understand what businesses need and want. Highly skilled in most statistical tools. Advanced Microsoft Office user. VBA/Excel/Powerpoint/Access/SQL/Word Minitab/Visio/ Can create excel dashboards and tools to high specification and deliver basically anything the customer needs. Also will help with consulting to provide a solution that maybe better suited.

Associated with: Innovative Solutions

83% Job Success
$40.00 /hr
2,970 hours

Anne Rang

Anne Rang Agency Contractor

Process Consultant and Software Project Manager

United States - Tests: 7 - Portfolio: 2

What I Do I specialize in streamlining operations, software project management & best processes consulting. Why I Do It My business is founded on the belief that, with a well-selected partner, properly leveraged outsourced professional services empowers small business owners to strategically maximize investment and growth potential by economically freeing time to focus on their highest areas of desired personal impact. Last, but not least, My Values Values drive my decisions and actions. I firmly believe in The Golden Rule, and I always put you and your company's best interests first. It's important that the projects I accept, and the clients I work for, operate with a high level of integrity, because I do, and I won't compromise that. Finally, I execute results with passion by putting forth both care and effort into my work because I am enthusiastic about my contributions to assist with my clients' success and accomplishments. Service Description Services: Business Process Consulting, Executive Virtual Assistance, Project Management, Recruiting, Research, Soft Skills Training, Systems Implementation, Technical Documentation (Editing, Proofreading, SOP Development, Training Curriculum), Vendor Analysis & Selection Software: Google Business Apps, MS Office Suite (Excel, One Note, Outlook, Powerpoint, Word), Web (hosted setup, basic HTML), Database (relational design, basic Erwin, basic SQL), File Sharing Social Media: Facebook, Hootsuite, LinkedIn, Twitter, Word Press (hosted) Sectors: Call Center, Customer Service, Information Technology, Small Business, Insurance

Associated with: oDesk Payroll

98% Job Success
$34.00 /hr
1,424 hours

Klucsarits N.

Klucsarits N.

Professional English - Chinese Translator - Native Cantonese

United States - Tests: 11 - Portfolio: 1

Native Hong Kong Chinese Professional freelance translator for language: Cantonese, Mandarin and English. As a native speaker of Chinese and with over 5 years' related experiences,I can do accurate translations between English and Chinese, and could be your helpful virtual assistant. I've translated various kinds of document, i.e. technical, travelling, company policy. High efficiency and quality work is my goal. Beside, i am an experience quality administrator with deeply understanding ISO 9001, ISO 14001, OHSAS 18001, Total Quality Management, Six Sigma, Kaizen, Lean Manufacturing.

94% Job Success
$11.11 /hr
2,469 hours

Rick Cabrera

Rick Cabrera

QA Tester, Lead and Business Analyst (SCRUM, Agile, Waterfall)

Nicaragua - Tests: 6 - Portfolio: 11

Hello - My name is Rick Cabrera. I am a QA professional with over 10 years of experience, I have utilized Agile, SCRUM and Waterfall QA Methodologies - I have a strong understanding of the SDLC and I have experience testing software including Java Web applications, PHP, Python, C# Applications, .NET, PL/SQL, API, Blackbox, Workflows, Whitebox, Mobile Applications, Mobile Web, XML testing and proprietary systems testing. I am bi-lingual and well versed in English and Spanish (english is my native language). I have experience with manual and automated testing. I have worked at various large corporations in various roles within QA as Lead, manager, business analyst. In my roles as a lead I was in charge of handling the complete QA process for projects assigned to me including verification and functionality of all new requirements and ensuring that the product delivered met all the guidelines set forth in any project definition document or business requirement document. This also included team management and providing metrics to Project Managers and Management. During my roles in testing I have verified systems that served 15 million customers including systems supporting government agencies and medical companies. I have released over 30 projects in my role in QA which has introduced many new technologies, brands, automation and various innovations which have impacted customers directly and indirectly. I have introduced several pioneering projects including brands that have become multi-million brands in the United States. I posses a high level of adaptability to new software languages and technologies. I am a quick worker and am very thorough and analytical when it comes to any work that I do. I am also very proactive and will provide feedback and recommendations when it comes to requirements or UI design. If you need anything specific especially related to Software Quality Assurance please be sure to look through my resume, my projects and my references. References can be found on my LinkedIn Page

$20.00 /hr
1,548 hours

George D.

George D.

Experienced Project Manager and Business Analyst

United States - Tests: 4 - Portfolio: 4

I have over 25 years’ experience with project management, business analysis and change management where I have delivered multiple successful project implementations. Responsibilities have included: * Managing teams of business, analytical, and/or technical members * Defining servicing needs and related operational requirements * Ensuring ongoing scalability and supportability of the implementation * Understanding the customer and/or user experience * Documenting key processes, user stories, and use cases * Driving change management efforts - which included training I am a highly motivated, detailed-oriented individual with excellent problem solving, analytical, and interpersonal skills. I possess excellent written and verbal communication skills along with proven leadership. I have a comprehensive understanding of Project Management methodology (both Waterfall & Agile) and have used different tools to manage projects - Basecamp, TeamworkPM, Asana, Pivotal Tracker, and MS Project. Also have utilized other tools for managing teams and analysis i.e., MS Office Suite (Word, Excel, et.c,), Visio, Mind Manager, XMind, Google Docs, and other Windows-based applications.

95% Job Success
$40.00 /hr
1,630 hours

Shashi S.

Shashi S.

Project Manager- PMP Certified

South Korea - Tests: 5

Shashi has the following skill sets and specialties: 1. Project Management, Requirement Analysis, Estimation, 2. Stakeholder Management, Data Analysis, Quality Management 3. ISTQB certified Senior QA Engineer in Telecom and Services domain 4. Experienced in monitoring and controlling project progress 5. PMP Certified 6. Technical Writing 7. Experienced in creating project deliverables such as test strategies, test plans and test cases based on analysis of business case, SOW, Project scope statement. 8. Experienced in capturing client requirements and preparing comprehensive scope document covering all the requirements and clients expectations. 9. Experienced in creating features out of scoped requirements and writing user stories for features as per iteration plan for agile based development. 10. Experienced in writing detailed Functional Design or Use case documents for waterfall based development.

100% Job Success
$16.67 /hr
1,257 hours

Sally William Ibrahim Awad

Sally William Ibrahim Awad

Scrum Product Owner, Solution Architecture & Lean Process Improvement

Egypt - Tests: 9 - Portfolio: 9

19+ years of proven experience in both IT solutions project and product management. Including: 5+ years as Agile Scrum Product Owner. Focus on building IT systems solutions to improve business efficiency and productivity, working closely with the client to examine existing business models. processes and flows of data, discussing the opportunities for improvements with the client, and designing the suitable software solution that satisfy the business needs. Ability to use both Agile or Waterfall methodologies for managing Software Development Cycle with a wide variety of tools. Extensive experience in managing software development cycle ( + 85 Projects) for SaaS, web, mobile, and desktop devices in various Business sectors with proven Leadership skills and motivating teams to achieve projects and business objectives. Equipped with Lean Six Sigma Black Belt Professional certificate with extensive experience in business process modeling , documentation ,assessment, reengineering/ improvement, and automation . I believe that may strengths are customer focus ,achieving open communications, maintaining positive relationships, converting conflict and challenge into success, facilitating consensus and commitment, ensuring accountability, promoting progress and feedback, and expanding and adapting agile techniques for maximum effectiveness – all of the above while working with culturally diverse teams, since it is my believe that diversity is a strength. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Scrum ,Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :

98% Job Success
$38.89 /hr
4,018 hours