Browse Process improvement job posts for project examples or post your job on Upwork for free!

Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

Popular Process improvement Searches

Clear all filters

Alexander Kozlov

Alexander Kozlov

Top level professional Architect and SW engineer

Russia - Tests: 21 - Portfolio: 5

Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.

96% Job Success
$55.56 /hr
1,772 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Grigorijs Akimovs

Grigorijs Akimovs

Operations Manager / Project Manager

Germany - Tests: 5 - Portfolio: 14

Results-oriented, analytical Operations Manager and Project Manager with over three years of experience in leading a team of financial researchers. Recognized for ability to identify deficiencies and potential opportunities. Optimized processes and automated systems that enhanced quality, and increased productivity. Noted by senior management for hands-on approach, analytical thinking and problem solving skills. 7 years of experience in financial services industry 4 years of experience in operations management 3 years of experience in project management 3 years of experience in web design and advertising agency I have proven myself to be able to adopt to new environment very quickly with ability to organize and prioritize tasks effectively and efficiently. My written and spoken communication skills are performed in a way that achieves the desired goal. I am highly motivated and results driven person with attention to detail and quality. I understand technology and technology understands me.

100% Job Success
$22.22 /hr
4,057 hours

Azwaan A.

Azwaan A. Agency Contractor

Senior Developer/Solution Architect (C#, .NET, MVC, AZURE, SQL)

Sri Lanka - Tests: 7 - Portfolio: 9

An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience in the Industry. More than 20,000 Hrs of development work. more than a Dozen certifications (MCPD, MCITP, MCTS) on various .NET and SQL Server related technologies. I write clean code, Follow SOLID principles in development, designed to to develop manageable, extensible and reusable systems Co-Founded a US Based startup Available to work on US EST work hrs Expertise on requirements analysis , estimation to Architecting solutions and leading teams on complex development projects to review and performance tune existing applications. In-depth knowledge and familiarity of developing applications for a number of industry domains such as Financial services, Energy, Lead Processing, Automobile, Telecom billing, Consumer goods and Manufacturing. Extensive experience in enterprise software development life-cycle. Agile and Scrum/XP Methodologies in managing project teams. Key Achievements Architected, Managed and led development effort to build a complete eco-system for automobile lead processing, lead delivery, inventory management and digital advertising. Founded a Microsoft technology consulting and outsourced product development firm, leading its product delivery team and delivered multiple solutions in different industry verticals. Led improvements to existing development processes using best practices, guidelines and process re-engineering on multiple engagements. Multiple successful consulting and delivery engagements turning around troubled existing systems into revenue generating applications that can be scaled to meet customer demand. Was part of team that built the world’s first Online AGM solution. Web Technologies ASP.NET MVC (2.0 to 5.0), ASP.NET Forms, HTML5/CSS3, WCF Web Services , .NET 2.0 Web Services, SOAP/JSON/AJAX/REST, JQuery, ODATA, Knockout JS Windows Applications Windows Forms, WPF, Silverlight Frameworks .NET Framework (2.0 to 4.5), Telerik Kendo UI, Windows Azure (Cloud), Amazon SDK Software Design/Architecture Patterns GRASP, GOF, MVC, MVP, SOLID, DRY, KISS, YAGNI, Domain Driven Design(DDD), CQRS Databases/Database Technologies SQL Server (2005 – 2012), SQL Integration Services, SQL Reporting Services, Geo-Spatial Data, MongoDB, LINQ, Entity Framework, SQL Azure Middleware MSMQ, Windows Workflow Foundation, NServiceBus, SQL Service Broker Development Process Methodologies Agile, Scrum/XP, Prince 2, TDD, DDD , BDD, Continous Integration (CI) Tools Jetbrains Teamcity, 3Scale API, JetBrains DotTrace, YSlow Payment Technologies PayPal, Chase Payment Tech, Speedly, BrainTree, PayPros

Associated with: Inexis Consulting

82% Job Success
$33.33 /hr
2,812 hours

Yogesh Kumar

Yogesh Kumar

Project Manager

India - Tests: 4 - Portfolio: 6

Ethical and Dependable full time Freelancer. Freelancing experience 2500+ hours, Project Management 12 yrs. In last 18 years I have worked on 80+ projects based on web technologies and desktop applications. I am PMP trained and Prince2 certified. I am very comfortable with Agile Methodology. I have managed multiple projects simultaneously with team size ranging from 5 engineers to 70 members comprising of developers, designers, testers and support engineers on multiple diversified technologies. For last 12 years I am part of management teams and reporting to CEOs and Directors. Aspects like maturity and integrity are inbuilt in my nature and by default in practice. Have worked in USA, Belgium and Singapore for three years as contract programmer so comfortable with English Language and different cultures SUMMARY As a Project Manager some of the technologies I have managed the projects on are Magento, Wordpress, Inershop, Sharepoint, Java, JSP, ASP .NET, C++, Delphi, ESRI Arc GIS, Map Server, Unix, Linux, Oracle, Sybase, Synchrony API Tools - MS Project, Asana, JIRA, Visio, Pencil Evolus, Active Collab, Slack, Harvest, Highrise, Zendesk, FTP, Word, Excel, Power Point, , Dropbox, Google doc, CVS, ODBC, Rational Rose, various bug trackers, and office tools. Domains worked on - E-Commerce, Consulting Projects (Web sites, Products, IT Applications) GIS, Telecommunications, HR - Hiring and Admin Language and Culture - Have worked in USA for three years - IBM Southbury CT, UTC Hartford CT, Bank Boston San Francisco CA, Moneysuite Missoula MT and Intel Portlan OR. Also worked in Belgium and Singapore. Good exposure of English language and Multiculture environment. PROJECT MANAGEMENT - Simultaneously Managed multiple projects at multiple locations spanning from 6 weeks to one year. Max team size handled 70 people. - Prepared project management plans, business documents and used Agile and traditional methods. - Managed resources like - developers, designers, UI experts, testers and QA members (in-house and virtual both) - Resolved client's technical queries, suggested technical solutions and involved in technical discussions - Segregated requirements, sequencing, identifying phases, modules - Assigned and tracked the activities, budget, risks, issues, dependencies, actions, scope, change requests , defects and customer feedback - Prepared project documents - SRS, Requirement Trace Matrix, Design Document, Test plans, Test Cases, Code review, Installation guide, User Manual - Published the status reports to stake holders (Client, Directors, CEOs) - Coordinated among QA team, development team and user acceptance teams at client site and streamlined the inter group communication - Planned and tracked the hw/sw, human resources, hiring , performance evaluation, training plans - Set up and administration of an offshore team e.g. travel plans, sitting plans, local expenditure approvals, leave plans, resource rotation, infrastructure management, timesheet etc. - Enforced quality initiatives CMMI practice, facilitated the audits and tracked the non conformance till the closures - Participated in continuous improvement initiatives of HR, Facility and Support departments ACHIEVEMENTS - In Adapt set up a new Sharepoint practice starting from 6 developers to 45+ developers for SP websites and applications. Also engaged 20 resources onsite with clients at the locations - Middle East, Malaysia and South Africa - Set up an offshore team for Nucleus Singapore –beginning with 9 engineers to 25 engineers - Successfully set up Product Engineering Department for Tele Atlas– beginning with 7 engineers to 34 engineers - Successfully managed the distant teams for Nucleus in Singapore, for Sapient in UK, for TeleAtlas in Belgium and Virtual team for Pushpresslabs in Philippine, Bangladesh, India and Boston ACADEMIC WRITING - Written 50 Articles on various PMBOK concepts - Delivered power point presentations on college Statistics, Function Point Analysis, Time sheet management, Agile Practice, CMMI Concepts - Associated with K12 Mathematics and Statistics

100% Job Success
$25.00 /hr
1,103 hours

Kelli S.

Kelli S. Agency Contractor

IT Consultant - Strong Technical AND Business Results - BSE and MBA

United States - Tests: 5 - Portfolio: 11

I am an engineer, project management professional, business professional and entrepreneur with more than 17 years of experience in information management and technology. I have extensive multi-disciplinary experience in strategic planning, business analysis, project management, systems engineering and design/test, and, human resource management. I am also a hands-on developer with 6+ years of client-facing systems integration and coding experience. I have been the project manager for multi-million dollar projects for Fortune 100 companies. I have also managed and implemented projects for one-person SMBs. Industry vertical experience includes: hi-tech, media, healthcare, government, legal, auto, financial/insurance, education, consumer product goods and aviation. I have an excellent blend of business, technical and creative experience. I also possess excellent analytical, written and oral communication skills. I'm seeking a wide range of business, technical and/or creative opportunities.


Associated with: A-Assist-Integration, LLC

100% Job Success
$48.99 /hr
1,882 hours

Tariq Y.

Tariq Y.

Technical Architect (SaaS, IaaS, Cloud)

Sweden - Tests: 9 - Portfolio: 8

Performance driven, highly ambitious Cloud Architect with an in-depth experience working with IaaS, PaaS and SaaS as a part of development, DevOps and SaaS Ops teams. Dedicated, reliable and proactive self-starter with a proven record of taking initiatives with high responsibility, accepting the challenges and moving beyond the high expectations set by the management. Crafty in troubleshooting difficult to grasp issues with ability to work independent and in teams of various sizes in diversified roles. Strong communication and interpersonal skills. Specialties: - Cloud Architecture: Architecting and implementing secure, highly available and scalable systems using AWS - Amazon Web Services (including but not limited to EC2, VPC, Route53, RDS, S3, CloudFormation etc.) - Cloud transformation: Migration to private/hybrid clouds from legacy data centers. - Production Monitoring: Setting up highly automated monitoring of live systems using various tools in the market including Nagios, Amazon CloudWatch, ActiveBatch, Graphite, Munin etc. - Continuous Integration/Delivery: Build, test and release automation using various CI and CD tools including Maven, Jenkins / Hudson, Sonar and AWS with various scripting languages like Apache ANT, shell script, python, MSBuild, Powershell, VBScript etc. - Database Migration: Migration of large challenging databases to cloud with minimal downtime.

$44.44 /hr
6,885 hours