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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 646 Customer support projects are completed every quarter on Upwork.

646

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Mariusz S.

    Mariusz S.

    Project Manager | Gamification Design Consultant | szyma.co

    Poland - Tests: 4 - Portfolio: 1

    Project Management / Customer Support / Operations / Gamification I help startups manage their projects and remain an excellent client relationship. My experience reaches from small projects, individual startups to working for corporations reaching 130 thousand employees. Let me know on what I can help you with. Learn more about me on http://szyma.co/

    $40.00 /hr
    52 hours
    5.00
  2. Lincoln Islam

    Lincoln Islam Agency Contractor

    Creative Web designer & Technical assistant

    Bangladesh - Tests: 10 - Portfolio: 22

    For me, a website design is not just about making a site look pretty. Yes, i do make aesthetically pleasing websites, but graphics and look & feel are only part of the overall design. A pretty design that looks good to the eye, but not to the cash register, is useless. I offer web designing services either as part of a big picture solution or as standalone services, if you wish. You can either ask me to design your website for you as per your needs, or you may ask me to solve a particular problem for you through the design of your website. I believe that, with my skills & experience I can bring a lot to project. My web developing expertise includes: Designing, building and maintaining e commerce websites. Extensive knowledge of php, JavaScript, CSS and html5. Expert with CMS Like Magento, Wordpress, Joomla Developing custom themes for WordPress And Joomla Making Responsive Website(mobile supported) using framework like bootstrap W3C standards, SEO and capabilities of different web browsers are factors I always keep in mind while designing and developing web content and my referees can speak for my excellent coding standards.

    Groups: Application Developers Alliance, PHPFox

    Associated with: AppsRex, Creative IT Solutions!

    $22.22 /hr
    161 hours
    4.20
  3. Ralph Ervin De Venecia Ignacio

    Ralph Ervin De Venecia Ignacio

    Virtual assistant, Infomation Technology Expert, Networking, DataEntry

    Philippines - Tests: 1

    I am fluent in Englsh both written and spoken, and can take on a wide range of tasks. I also have experience in Cisco networking and I am well oriented with Microsoft Word, Excel, Powerpoint, Java Programming, Data Entry and Adobe Photoshop. I can also work under pressure and can do multiple tasks and pass requirements on time.

    $3.33 /hr
    2,023 hours
    2.35
  4. Radostin D.

    Radostin D.

    You have a problem? - I am the solution :)

    United Kingdom - Tests: 8

    - PHP, Mysql, Jquery, Jquery Mobile, CSS - Wordpress - plugins, customization, themes, custom coding - Facebook Development, Fan pages/applications - Working with APIs, Facebook API, Twitter API etc. - E-commerce integration with online payment processors (Paypal, Moneybookers, Liberty Reserve, Authorize.net etc.) - Online marketing, affiliate programs, PPC - Web automation, web scraping Please don't hesitate to contact me and discuss different projects even if the requirements are not listed at my personal profile. I am open to all different kind of projects. Waiting for your projects :)

    Groups: Application Developers Alliance

    $33.33 /hr
    149 hours
    4.92
  5. Emmanuel P.

    Emmanuel P.

    Web Developer/Project Manager

    Philippines - Tests: 5 - Portfolio: 11

    I am mostly online on Skype, so you can send me a message directly for any task or inquiry. From small task to development and design. I am a team player and I'd walk an extra mile to achieve my client's goal. I used to work with great programmers, supports who handle multiple customer at once and designer. I've also work with different clients and various task as well as a virtual assistant which makes it easier for me to understand any project requirements. - Convert PSD Website Template to CSS/HTML/Javascript File - Convert PSD to Joomla/Wordpress/Blogger - Code pages, files, test, debug and deploy website template Software Knowledge - Photoshop, Eclipse, DreamWeaver, Movie Maker, Notepad++, FTP Flash, Illustrator, MS Office Languages - CSS/XHTML, HTML5, PHP, Javascript Content management system (CMS) - Joomla, Wordpress, Interspire Website Publisher Platform - Twitter Bootstrap Operating System - Windows XP/Vista/7, Mac OS, Linux Ubuntu

    $5.56 /hr
    155 hours
    4.37
  6. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  7. Matthew S.

    Matthew S.

    Expert Minecraft Admin & Java Coder

    United States

    I have an extensive set of skills for setting up and running a Minecraft servers. I can do anything when it comes to a server. Setting up worlds, updating jars, setting up plugins, and even making basic plugins. I have taught myself how to code so I only know a little at this point in time. I am also currently in the process of learning how to code Python.

    $8.89 /hr
    1 hours
    4.08
  8. Caleb Long

    Caleb Long Agency Contractor

    Customer Support with Weebly

    United States

    I have spent a good portion of my time designing websites for clients using HTML, CSS, and JavaScript. I've also done a good amount of work with Java, including the full development of an Android Application. My experience with the aforementioned has landed me a job with Weebly, a self-serve website design service. My work at Weebly has improved my customer relations skills, as well as my knowledge with HTML, CSS, and other formatting languages. Prior to my employment at Weebly, I led the technology aspect of Schrier Rentals, a housing rental company. My duties included designing the website, creating Craigslist ads (for open houses), and redesigning all legal documents. Some of my other skills include an in-depth knowledge of Microsoft Office 2013 (Word, Powerpoint, Excel, Access), hardware diagnosis, project management, music theory, and small engines.

    Associated with: oDesk Payroll

    $27.78 /hr
    1,983 hours
    5.00