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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.

756

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

4.64
Last updated: August 1, 2015
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  1. Veljko Simovic

    Veljko Simovic

    Business development and Project management

    Serbia - Last active: less than one minute ago - Portfolio: 7

    I am in IT business since 2009 and by my so far experience i am a web developer involved in various PHP driven projects. These projects included websites and services built from scratch, mostly in Wordpress. My responsibilities were to take care of functional parts, project management in certain projects and customer support. Since 2011., i've extended my work to business development. I am offering my and my associates services through our family agency. Besides web and mobile app development we are offering: project organization, online and offline marketing consulting, customer relations and customer support. By my so far education i am a Master engineer of organizational sciences in IT. This basically means that i am trained and educated to understand and improve the processes in an organization with special focus towards the organizations in IT business.

    $17.00 /hr
    215 hours
    4.97
  2. Mariusz S.

    Mariusz S.

    Project Manager | Gamification Design Consultant | szyma.co

    Poland - Last active: 4 days ago - Tests: 4 - Portfolio: 1

    Project Management / Customer Support / Operations / Gamification I help startups manage their projects and remain an excellent client relationship. My experience reaches from small projects, individual startups to working for corporations reaching 130 thousand employees. Let me know on what I can help you with. Learn more about me on http://szyma.co/

    $40.00 /hr
    50 hours
    5.00
  3. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Last active: 4 days ago - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $4.00 /hr
    0 hours
    5.00
  4. Lincoln Islam

    Lincoln Islam Agency Contractor

    Creative Web designer & Technical assistant

    Bangladesh - Last active: 12/05/2014 - Tests: 10 - Portfolio: 22

    For me, a website design is not just about making a site look pretty. Yes, i do make aesthetically pleasing websites, but graphics and look & feel are only part of the overall design. A pretty design that looks good to the eye, but not to the cash register, is useless. I offer web designing services either as part of a big picture solution or as standalone services, if you wish. You can either ask me to design your website for you as per your needs, or you may ask me to solve a particular problem for you through the design of your website. I believe that, with my skills & experience I can bring a lot to project. My web developing expertise includes: Designing, building and maintaining e commerce websites. Extensive knowledge of php, JavaScript, CSS and html5. Expert with CMS Like Magento, Wordpress, Joomla Developing custom themes for WordPress And Joomla Making Responsive Website(mobile supported) using framework like bootstrap W3C standards, SEO and capabilities of different web browsers are factors I always keep in mind while designing and developing web content and my referees can speak for my excellent coding standards.

    Groups: Application Developers Alliance, PHPFox

    Associated with: AppsRex, Creative IT Solutions!

    $22.22 /hr
    161 hours
    4.20
  5. Marceel M.

    Marceel M.

    Digital Media Specialist

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 5

    Give your business a new identity! With 5 years of experience designing advertisment visuals (including video) for small businesses in the United States and East Asia, I'm here to help companies develop their online presence. I have been a lead design and developer on various wordpress websites, which include creating banner advertisments and promotional videos. I am also currently in charge of customer care services and social media management. I can provide an excellent identity to your business and its target customers. With timely updates and first-class communication, I will help create and stregthen your relationships with customers with my online expertise.

    $23.00 /hr
    14 hours
    2.05
  6. Emmanuel P.

    Emmanuel P.

    Web Developer/Project Manager

    Philippines - Last active: 5 days ago - Tests: 5 - Portfolio: 11

    I am mostly online on Skype, so you can send me a message directly for any task or inquiry. From small task to development and design. I am a team player and I'd walk an extra mile to achieve my client's goal. I used to work with great programmers, supports who handle multiple customer at once and designer. I've also work with different clients and various task as well as a virtual assistant which makes it easier for me to understand any project requirements. - Convert PSD Website Template to CSS/HTML/Javascript File - Convert PSD to Joomla/Wordpress/Blogger - Code pages, files, test, debug and deploy website template Software Knowledge - Photoshop, Eclipse, DreamWeaver, Movie Maker, Notepad++, FTP Flash, Illustrator, MS Office Languages - CSS/XHTML, HTML5, PHP, Javascript Content management system (CMS) - Joomla, Wordpress, Interspire Website Publisher Platform - Twitter Bootstrap Operating System - Windows XP/Vista/7, Mac OS, Linux Ubuntu

    $5.56 /hr
    155 hours
    4.37
  7. Robert K.

    Robert K.

    Drupal Expert | 20+ Years Web Design Experience | Pittsburgh, PA

    United States - Last active: 4 months ago - Tests: 2 - Portfolio: 3

    I have been designing/building websites for over 20+ years. It is my passion. I do it everyday. I love working with Photoshop, Drupal, HTML, CSS, PHP, and MySQL I am also the founder of a service called Drupal Aid (https://www.drupalaid.com/) that provides ongoing support and maintenance for Drupal sites, to keep your website updated and security patched on a monthly basis. I care about every project I take on as if it were my own. I am an honest time tracker and efficient at what I do. I am obsessive about my work, I am great at communicating, I am available to answer emails/calls/text messages at all hours, and I do things very quickly. I am fluent in English and I live in America (Pittsburgh, PA), which goes a long way. I will be a great choice to help you create your project. I am currently seeking website maintenance/management work and short term projects. My General Drupal Project features: - Git for version control - Drush for quickly managing Drupal modules - Private development server for clients to review progress - Custom theming or subtheming with Omega, bootstrap, zen, mothership, or adaptive - Simple to very advanced site configurations - Usage of great modules including (depending on project needs): Views, OG, Panels, Context, CKeditor, IMCE, DS, and many others - eCommerce with either Ubercart or Drupal commerce - Building special admin pages to make managing content easier - Standardized methods and workflow for installing, building, theming, deploying, and maintaining Drupal websites - Live Drupal hosting available if needed. Plus I listen to all the popular Drupal podcasts and read the Planet daily. My General Website Maintenance/Updating standards: - All projects are version controlled/backed up - Updates are done on a private dev server - Client approves all updates before pushing live Random facts about me: - I built my first website in 1993 and haven not stopped since. - I have been using Photoshop since version 3.0 (I still have the floppies) - I have a wife, 3 kids, and 3 cats - I produced and directed a low budget feature film. - I have a black belt in Tang Soo Do - I have been running a web design shop for over 10 years Some Pros to using me: - I live in the US, so timezone and communication won't be an issue. - You can call me on the phone - I manage lots of Drupal websites and have a streamlined approach to keeping them updated and security patched. - I care about all the projects I take on, so I won't let you down. Thanks for reading!

    $44.44 /hr
    93 hours
    4.93
  8. Ronald N.

    Ronald N.

    IT Professional | Customer Service Professional

    Philippines - Last active: 5 days ago - Tests: 6

    To render my skills and experience to help achieve the objectives and goals of the organization that I'll be working with, while cultivating professional and personal growth.

    $5.50 /hr
    614 hours
    5.00
  9. Ioannis Gkourtzounis

    Ioannis Gkourtzounis

    Web designer, specialized in WordPress and Private Social Networks

    Greece - Last active: 6 months ago - Tests: 2 - Portfolio: 13

    I am a Web designer and I specialize in • WordPress websites • WordPress performance optimization • Private Social Networks for any company If you want to see my work you can check my last projects: http://igkoptions.com http://ioannisgk.com http://apetime.co.uk http://rptools.gr I have 5+ years of experience in creating with WordPress, including: • finding the appropriate domain names and successfully registering the nameservers • configuring WHM on Virtual Private Servers in order to activate cPanel for individual domains • manually installing, configuring and customizing the latest version of WordPress on the web server • installing various premium themes from the most popular theme marketplaces (elegantthemes, themeforest, templatemonster) • installing essential plugins for enhancing backup, security, SEO, social, eCommerce features • building Amazon affiliate websites using WordPress and other premium plugins • creating Facebook, Twitter and LinkedIn profile pages for social SEO boosting I have been creating custom social networks like Facebook using premium PHP software. These social networks can fit the prospects for any company that wants to create closed or opened online communities for their customers.

    $20.00 /hr
    0 hours
    5.00
  10. Matthew S.

    Matthew S.

    Expert Minecraft Admin & Java Coder

    United States - Last active: 2 months ago

    I have an extensive set of skills for setting up and running a Minecraft servers. I can do anything when it comes to a server. Setting up worlds, updating jars, setting up plugins, and even making basic plugins. I have taught myself how to code so I only know a little at this point in time. I am also currently in the process of learning how to code Python.

    $8.89 /hr
    1 hours
    4.08