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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 11 BPO Call Center projects are completed every quarter on Upwork.

11

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: August 1, 2015

Popular BPO Call Center Searches

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  1. Gunjan Saxena

    Gunjan Saxena

    Client Technical Support Specialist and IT Helpdesk Specialist

    India - Tests: 7

    Result Oriented professional with 7+years of experience as a Technical Support Officer and IT Helpdesk Specialist. As a Technical Support Office I was providing chat, call and email support. Well versed with ticketing tools like Remedy and Oneview. Specializes in handling Active Directory, Servers, MS Exchange, Citrix, Wireless, XBox, Play stations, Iphones, Ipads,MS Office, Windows and MAC related issues. I also have exposure to Remote Access tools like Logmein, TeamViewer, GotoAssist.

    $5.56 /hr
    0 hours
    0.00
  2. Mehul S

    Mehul S

    VoIP / Asterisk / Vicidial / FreePBX / A2billing /GoAutoDial Developer

    India - Tests: 2 - Portfolio: 2

    As part of expertise i have build communication platform which provides all kind of customize VoIP Solutions. Cutting Edge technology and consulting with keen focus on Open Source Tele-Communication solutions designed, tested, and proven specifically for large enterprise organizations and telecommunication carriers. I work extensively with large scale & small scale telecom infrastructures, most specifically with next gen private SIP & IMS based networks For enterprises with an eye towards Open Source, I can help: ----- Identify cost saving opportunities within your telecom & network infrastructure by evaluating Open Source's viability within that infrastructure ----- Write specs for communications based custom development projects... if you have an idea I can determine how to execute that idea using Open Source telephony software. ----- Evaluate telecom services from multiple carriers in the design and configuration of mission critical distributed networks. My professional goal is to show enterprise organizations, carriers, and call centers that Asterisk and other Open Source software is a viable, reliable, secure, and flexible solution for large IP PBX deployments and also for Voice / Video Communication over a long distance Services & Project Undertaken on OpenSources: * Customize VoIP Solutions * Asterisk * OpenSER, OpenSIPs * Asterisk Billing * ViCiDial * TrixBox * FreePBX * vTiger * LimeSurvey Offered Solutions : * Video Telephony, Conferencing * Video On Demand * Multicasting * Video Survillience * Auto Dialer integrated with CRM * Click to Call on Web * Call Tracking * Custom IVR Services * Mass Marketing Dialer (Voice Broadcasting) * VoIP Billing • SIP/H323/IAX Gateways/Switches, • Call Centre Solutions, • IPPBX Solutions, • Calling Card/Call back Solutions.

    $25.00 /hr
    86 hours
    0.00
  3. Freddie Ramirez

    Freddie Ramirez

    Profile of Freddie Viduya Ramirez

    Philippines - Tests: 4 - Portfolio: 1

    I have 10 years of BPO experience. With experience in providing technical assistance through email, chat,ticket, voice call and remote desktop support. Has adept knowledge in Computer Troubleshooting both in hardware and software. A fast learner with a "can do" attitude. Ready and willing to adapt to new things that may be encountered in the workplace. Works well both as an individual and as a team player. Excellent communication skills; articulate in both Filipino and English. Understands the demands of a new and growing company and is ready to step up in the leadership to the plate, if needed. Been a Technical Support for known companies like Galaxy, XFX and ZOTAC.

    $4.00 /hr
    0 hours
    0.00
  4. Kandarp Thakkar

    Kandarp Thakkar Agency Contractor

    Quality Service Back Office and Web Development Work

    India

    Dear Sir, I provide back office work across wide range of services from Email Handling,Customer Care,Call center,Medical Billing,Account Outsourcing and much more. Our way of working is a very professional manner. Also I provide work in web development projects on various recent technologies ranging from Web UI Designing, php and its frameworks like joomla,wordpress,magento,open cart, ASP.NET MVC4 . I have a High-Class-infrastructure with Well qualified employees. We all work in team to until the client work is completed. Also we provide accurate work as directed by the clients. We are the one you can trust upon apart from other players. What makes us difference ? Our Team have following qualities: -Excellent Communication Skills. -Well Mannered and a Highly Sophisticated Professional Approach. -100% Work Completion on Dead Lines/ -Team work. -24/7 Availability. -Work done in same approach as directed. Also we have links to other companies.So we shall never be stucked in a single job. We shall solve the problem ,lead the way. Thus we consider ourselves as Unique Player in the Industry.

    Associated with: Skynet Global Systems

    $11.11 /hr
    0 hours
    3.75
  5. Martin Morales

    Martin Morales

    Data Encoder / Web Researcher / Web Analyst

    Philippines - Tests: 4

    My name is Martin Morales. I am looking for short or long term jobs and projects that will enable me to utilize my skills and experiences that I have acquired. I have more than 7 years of experience working in the Business Process Outsourcing industry. My skills include but are not limited to: -Customer and Technical Support (Call Center related skills) -Data Analysis -Data Entry / Encoding / Proofreading (typing speed average of 50 WPM) -Data Processing -Web Research I am confident that the skills that I have will enable me to perform the task you will assign to me. I can also work with a team or by myself, I have fast internet connection and I can be available any time of the day for your business needs.

    $5.56 /hr
    2,299 hours
    5.00
  6. Christopher aldrin G.

    Christopher aldrin G.

    Web Developer, soon-to-become Mobile Developer, Software Programmner

    Philippines - Tests: 6

    Graduated student since May 27, 2014. I am proficient in web development, including PHP and HTML, as well as CSS. Soon, I will also experience in developing mobile apps, as long as you can help me do so. Yes, I was a loner and I may have a chance in teaming up with you guys, so please do help me.

    $5.56 /hr
    0 hours
    0.00
  7. John Ruen Sypiecco

    John Ruen Sypiecco

    Professional SEO Content Writer & Customer Service Representative

    Philippines - Tests: 2

    Over the years, I have developed and mastered my skills in both writing and speaking. I have written exemplary summaries of service listings using SEO keywords for the last two years. My expertise has helped Thumbtack professionals get on top of Google's page ranking. I have also experienced handling billing and sales calls for an AT&T Uverse account in Davao, and managing the Local Store Marketing Team at McDonald's Cagayan de Oro City. I am a well-organized and highly motivated freelance professional. I work hard to attain my goals on time and make my employers proud.

    $3.50 /hr
    1,011 hours
    5.00
  8. Md Nazim Uddin

    Md Nazim Uddin

    VOIP/IP-PBX/ Contact Center/ expert IT Professional

    Bangladesh - Tests: 1

    I’m high‐performing, strategic‐thinking and highly skilled professional with more than eight years’ of experience in Information Technology & Telecommunication sector. I’m adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Well‐versed in all phases of projects, including defining plan, implementation and quality assurance. Enormous experience on Contact Center technology process, policy, operation & administration, IP Telephony & Unified Communication & Video conferencing deployment, network design, IVR call flow design, business automation, writing technical documents, user manual etc. I also equipped many other IT domain specially Unix & Solaris, Windows servers, PHP, Mysql, Switch & router configuration & Avaya products. I would be immensely delighted to help individual, organization or society. I believe I could solve any complex, technological problems in my domain that challenge my intellect and fire my imagination. My Core Competencies: - Avaya Contact Center solution - Avaya IPT & Unified Communication - Avaya IP Office - Avaya & Cisco Video Conferencing - Cisco switch & router configuration - Installation and administration of Linux - Windows Server installation & administration - IIS & Tomcat configuration - Linux Shell & VB script - Expert on SQL (MS Sql & Oracle DB) - Programming language (Java, Visual Basic & PHP) - Expert in MS office suite

    $35.00 /hr
    35 hours
    4.65
  9. Abdullah A.

    Abdullah A.

    Marketing Specialist,Web Developer, Call Center Agent

    Bangladesh - Tests: 10 - Portfolio: 2

    I am Experienced in Lead Generation Web Development Outbound calls with my new call center Looking for Long term partnership with you Expert in Telemarketing Web Design Web Development Photoshop Outbound calls Appointment setting Call Center Advertising Admin Support Working in Web Development & Marketing Projects Become My Passion. Thanks

    $5.00 /hr
    26 hours
    4.99
  10. Marx Melencio

    Marx Melencio

    Multi-Lingual Call Center and Multimedia Marketing Consultant

    Philippines - Tests: 1

    I'm Marx Melencio, founder and marketing communications strategist of our 9-year old global ICT consulting company, Grayscale Business Consultancy & Marketing Services. We are a certified Microsoft Partner and have two Manila-based head offices and nine provincial city offices here in the Philippines. We operate a multi-lingual call center with professional teams of sales representatives, customer support agents and remote PC technician specialists. We support English, Japanese, German, French, Spanish, Arabic, Russian, Malay and Chinese. We also operate multimedia marketing consultancy departments with teams of professional writers for onsite and offsite content, software programmers, Web developers, graphics designers and PPC / SEO / SEM / social media marketing specialists. Our multimedia marketing departments support English and Japanese. Here are some of our notable achievements: *** In 2007 -- We helped the carrier product of our Canada-based corporate client to be globally recognized as the WORLD'S BEST SELLING MICROSOFT WINDOWS OPTIMIZATION SOFTWARE of the YEAR; *** In 2008 -- I was recognized by our national government and our country's presidential consultant on business as the MOST INSPIRING ENTREPRENEUR of the PHILIPPINES; and *** In 2010 -- We helped the website of our Malta-based corporate client to be globally recognized as ONE of the TOP 20 TECHNOLOGY WEBSITES of the YEAR. Contact us now for your projects...

    $85.56 /hr
    343 hours
    5.00