Call Center Management Professionals & Consultants

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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 16 Call Center Management projects are completed every quarter on Upwork.

16

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.42.

4.42
Last updated: May 1, 2015

Popular Call Center Management Searches

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  1. Mario V.

    Mario V.

    CS Consultant

    Costa Rica - Last active: 1 day ago - Tests: 2

    8+ years of QA, customer and technical support experience, oriented towards constant improvement. Built, trained and managed entire teams with people from all over the world. Highly adaptable and positive towards fast paced cultures and change. Strongly interested in long-term challenges. Even better if working with people all over the globe.

    $23.64 /hr
    7,731 hours
    5.00
  2. Geoffory C.

    Geoffory C.

    Business and Technology Executive and Consultant

    United States - Last active: 1 day ago - Tests: 8 - Portfolio: 8

    To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

    $55.56 /hr
    4,144 hours
    5.00
  3. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 1 day ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,173 hours
    5.00
  4. Denise S.

    Denise S.

    Independent Contractor

    United States - Last active: 11/13/2014 - Tests: 2

    I am a payroll specialist by trade and have spent many years working in a corporate environment. I started working from home about four years ago and find that I enjoy writing and researching immensely. I have extensive experience with SEO, content writing, internet research, descriptive content, data entry and writing short articles. I am a great writer and promise to provide you with grammatically correct and unique content.

    $22.00 /hr
    47 hours
    4.98
  5. Greg Farkas

    Greg Farkas

    Sales Manager/Telemarketing/Appt. Setting/CSR/VA/Freelance Consult

    United States - Last active: 06/19/2014 - Tests: 3

    I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.

    $23.33 /hr
    161 hours
    5.00
  6. Elisa Mosca Boglietti

    Elisa Mosca Boglietti

    Virtual Assistant

    Italy - Last active: 09/02/2014 - Tests: 2

    I think I am a sunny person, timely, dynamic, teamworking, willing, inquiring to learn with a strong personality. I'm interested in the commercial area, in particular, I have gained good experience in the translation field, specifically, from Italian to English, German and French. I obtained experience in marketing and advertising; I'm working for telecommunications and Internazionalization. I worked for V3Sessanta Srl, a company in Turin as Virtual Assistant. I have a degree in Intercultural Communication at the University of Turin: my career was essentially linguistic but also linked to the anthropology branch.

    $22.22 /hr
    0 hours
    5.00
  7. Daniel K.

    Daniel K.

    Data Analysis~Management~Customer Service

    United States - Last active: 09/10/2014 - Tests: 2

    I can streamline, improve and develop your Microsoft Excel and Microsoft Access workload. Skilled at creating Power Point presentations and SQL queries. My diverse background of Customer Service Management and Data Analysis Management has created and shaped my unique insight in to data usage and data gathering. I am passionate about data quality, insight and management. I believe in giving businesses optimized program flow, and access to customer insight information to maximize decision making. Unique and innovative views of data describe and forecast the strength of the customer experience. Analyzing transactional data is a fantastic tool to shape marketing efforts and organizational policies.

    $33.33 /hr
    0 hours
    5.00
  8. alona reyes

    alona reyes

    Project manager, Human Resource Manager,VA,PA,Admin staff

    Philippines - Last active: 1 day ago - Tests: 7

    I'm an experienced worker with extensive knowledge of public information tools & techniques.I am always eager to learn new methods&procedures,& have implemented continuous improvement techniques in my past positions that saved money and increased productivity, like working w/ people & enjoy group projects,but am also a self-starter who doesn't mind working on my own.I volunteer with the local local projects & enjoy participating in community events.My goals are to complete my Master's Degree &broaden my experiences with community relations.I'm good at organizational skills, prioritization & time management.But my greatest strength is my ability to effectively handle multiple projects & deadlines.I've got extnsve experience on administrative position & have the specific skills you are looking for I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work.

    $16.67 /hr
    4,884 hours
    5.00
  9. Saz A.

    Saz A.

    Expert Technical Recruiter/ Staffing Sales

    Pakistan - Last active: 5 days ago - Tests: 8 - Portfolio: 4

    My skill set spans both HR and Sales. I specialize in candidate sourcing and recruiting, along with policy and procedure development and performance appraisals. I am available for long or short term, part-time consulting assignments that focus on full-cycle recruiting and development of staffing processes. I have a paid LinkedIn Recruiter Lite membership; access to major US Major job boards and employ advanced Boolean search tactics. Typical positions I have recently recruited for include Java Programmers, QA, Business and Applications Analysts, Field Engineers, CCNA, MCSE certified Systems and Network Engineers, Solutions Architects, Datacenter management and engineers, Web design and e-commerce marketing roles. Technical skills recruited for include: Linux, Windows OS, Mac OS, Ruby, Ruby on Rails, Python, Java, C, C++, C#, JavaScript, Clojure, Objective-C, Cocoa, PostgreSQL, LAN/WAN, TCP/IP, Client/Server architecture, Web design and development, Network and Data Center Operations.. Fully equipped home office including dedicated business phone, high speed internet and Skype.

    $13.33 /hr
    1,174 hours
    4.70
  10. Mik C.

    Mik C.

    Project Manager | Business Development Manager | Account Manager

    Philippines - Last active: 5 days ago - Tests: 2 - Portfolio: 14

    Seasoned Online Contractor / Project Manager Veteran / PLUS a Perfect Match for Clients with Bleeding Edge Ideas. My clients and associates view me as a consummate professional in Project Management, Business Strategy Implementation aligned with Marketing, Sales, Customer Support and Administration. As a seasoned freelancer, I live with a mind set and reality that I have the capacity to provide the same quality of results as to somebody onshore working side by side on your project. In most cases, even better and minus the employee benefits coverage and drama. It just so happens that I live in a country where cost of living is more affordable than it is to yours. Keeping on top of projects and making sure all parts get to the finish line at the same time is one thing I do best. The ability to juggle projects and never missing a deadline didn’t just develop through my professional experience. It was adapt or die trying. I’ve learned to budget my time and my assets, and most importantly, I’ve learned to be flexible and to get things done If my mindset resonates with yours and my competency meets your requirements -- Reach out and let's explore the options how best I can contribute more to your success!

    $16.67 /hr
    1,288 hours
    4.58