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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 251 Call Handling projects are completed every quarter on Upwork.

251

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.48.

4.48
Last updated: July 1, 2015

Popular Call Handling Searches

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  1. Gerardo H.

    Gerardo H.

    IT Specialist

    United States - Last active: 3 days ago - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $15.00 /hr
    0 hours
    0.00
  2. Blaise mariel C.

    Blaise mariel C.

    ExecutiveAssistant/Researcher/Team Leader/Travel Agent/Project Manager

    Philippines - Last active: 1 day ago - Tests: 10

    For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.

    $12.22 /hr
    11,839 hours
    5.00
  3. Joannelyn Lazo

    Joannelyn Lazo

    Admin Support/Customer Service/Sales and Marketing

    Philippines - Last active: 09/17/2014 - Tests: 8 - Portfolio: 2

    Seven years of relevant experience managing communications to top management and executives of various firms and excellent project-management skills.knowledgeable in admin task, data entry, lead generation,appoinment setting and B2B telesales.

    $5.56 /hr
    169 hours
    4.98
  4. Mary Ann Bautista

    Mary Ann Bautista

    Technical Sales Associate

    Philippines - Last active: 10/16/2014 - Tests: 1

    I have had advance trainings in Technical Sales Services which we offer technical solutions to its software to assist customers in their future tech issues using their desktops or laptops. I also have advance training in VOIP or voice over internet protocol in sales offering telephone solutions using internet service. We also do minor troubleshooting and offer software services in providing options on how they can optimize their connectivity and telephone coverage.

    $13.00 /hr
    0 hours
    0.00
  5. Angelo Chongco

    Angelo Chongco

    Researcher / Social Media Content Writer / Social Media Management

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 3

    For the last 8 years of my career, I have developed a lot of databases, wrote articles, designed websites, helped a lot of customers, received a lot of commendations & awards and my goal now is to increase these numbers, discover new good deeds and provide more assets to the company. With my combined exceptional skills on data processing and customer service, advanced knowledge on different MS Office applications and expertise when it comes to Web and Data Researching, I aim to deliver high quality service and boost the work team's productivity. I continue to strive on learning more things about different areas of expertise and apply it to my everyday "in" and "out of office life". Even though I am new in Odesk, I can prove that I will be an excellent candidate on every position that I am applying for.

    $5.00 /hr
    445 hours
    4.98
  6. Karine Farah

    Karine Farah

    Technical support-French speaker

    Egypt - Last active: 6 days ago - Tests: 7

    Seeking a challenging position in a growing organization whereby I can develop my experience &communication skills to build a professional career path. Current Job Description:-Provide collaborative direction to the team in achieving goals at a team and consultant level.-Provide real time floor support for consultants who are on calls.-Effective queue management by driving AHT and quicker resolution on calls.-Analyzing both KPIs and efficiency metrics to identify patterns and aberrations and coach accordingly.-Constant coaching and feedback to consultants based on the type of question asked, calls handled and overall trend on metrics. -Training and up skilling consultants on new or existing process to enhance resolution and customer experience. Personal skills:Quick learner, Self Motivated and Hard worker.Work under pressure in both individual &team work.Inspire others to set &achieve personal and team goals.

    $5.00 /hr
    23 hours
    5.00
  7. Jean paul M.

    Jean paul M.

    Experienced Customer service Agent

    Philippines - Last active: 3 days ago - Tests: 2

    * 5 Years experience as a Customer Service Agent * Content Moderator * Photo Moderator * Data Entry * Web Research * College degree holder in BS Civil Engineering ** Proven track record of excellent service. ** Experienced and very efficient in inbound and outbound calling. *** Passionate. Eager. Hard-worker. **** Committed to provide excellent service and deliver outstanding results.

    $5.00 /hr
    40 hours
    5.00
  8. Tenesha B.

    Tenesha B.

    Contractor

    France - Last active: 5 days ago - Tests: 4 - Portfolio: 1

    Hello everyone, I am Tenesha, I am 21 years old I live in the south of France. I am very fluent in French and English, I am very good with team work. I adjust easily to any job or work environment. I love to challenge myself to new and exiting things. The harder the challenge the better. "Hire me for the job and you won't be disappointed."

    $16.67 /hr
    18 hours
    5.00
  9. Hyrold J.

    Hyrold J.

    Advance Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 9

    I am in the outsourcing industry for almost 4 years going from voice to non-voice accounts. Several challenges occurred but good thing I was able to get the hang of it. During my voice accounts, I was able to satisfy my customers providing them customer satisfaction equipped with abilities and responsibilities of being a good customer service. In line with this, I also make sure that for my outbound clients I could always provide them highly qualified hot leads and over reach our quotas.

    $6.00 /hr
    3,274 hours
    4.98
  10. Ayesha Anjum

    Ayesha Anjum Agency Contractor

    5+yr Expert Data Entry/Web Research/V.Assistance/E-mail Marketing etc

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    HELLO SIR/MADAM -I AM FRIENDLY PERSON TO WORK WITH- * Who loves working with clients who have a goal in mind and need me to achieve it "Success is the result of perfection, hard work, learning from failure, loyalty and persistence" * I have a strong work ethic, excellent communication (with fast response time) and a dedication to completing a project to the satisfaction of my client. Please contact me to experience my friendly, helpful nature * Ever ready to face challenges, very much motivated, enthusiastic, and ambitious for working in a high paced environment * I can multitask and type fast and accurately * I'm positive that I can definitely meet the requirements that my employer needs here and rest assured that you I will be providing quality output all the time. TO KNOW MORE ABOUT ME & WORK WE CAN WORK TOGETHER FOR BETTER REVIEW . THANK YOU for you approach.

    Associated with: Promotion Expert, Power Master Agency

    $3.33 /hr
    610 hours
    4.15