Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
Clear all filters
  1. Shaveta Vashisht

    Shaveta Vashisht

    Experienced Customer Support Technical Support

    India - Tests: 3

    I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

    $4.44 /hr
    2,585 hours
    0.00
  2. Avinash Ramchandani

    Avinash Ramchandani

    Customer Service Manager/Admin Assistant

    Pakistan - Tests: 2

    Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

    Groups: Pro Customer Service

    $14.96 /hr
    0 hours
    0.00
  3. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  4. Salahuddin Razib

    Salahuddin Razib Agency Contractor

    Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

    Bangladesh - Tests: 10 - Portfolio: 2

    Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

    Associated with: Interwave

    $12.00 /hr
    134 hours
    4.56
  5. Aimen Technologies

    Aimen Technologies Agency Contractor

    Convert your ideas into technology

    India - Portfolio: 6

    Expert in Wordpress,Codeigniter,PHP,Jquery,CSS,Plugin Development,Theme Development. We believe in to provide a smart and quick solutions for our clients. Always happy to provide complete support to our clients and help them to grow their business by implementing new technologies and improving the current system they are using. As our tag line defines, CONVERT YOUR IDEAS INTO TECHNOLOGY…, our basic aim is to convert your wonderful ideas into technology. To flourish is to have good relations. We believe in our Customers and our Partners. For our expansion we need you and vice versa.

    Associated with: Aimen Technologies

    $11.11 /hr
    34 hours
    4.95
  6. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,956 hours
    4.89
  7. Kamal C.

    Sr.Ruby On Rails developer / Code Leader

    India - Tests: 6

    I have 7+ yrs of experience in developing large scale rails projects with different versions and REST full style coding. Rails Rails 2.3.x, Rails 3.1, Rails 3.2, Worked intensively on Spree Commerce Rspec, Selenium ,Cucumber Haml, Coffeescript, Sass, Compass, Less, Devise, Resque, Paperclip, CarrierWave,... Heroku, Amazon S3, Amazon EC2, cloud files ... Mysql, Postgres, MongoID Gems authlogic, devise, declarative_authorization, cancan, omniauth-facebook, fog, themes_for_rails, formtastic, haml,will_paginate,client_side_validations, thinking_spinx, Javascript jQuery MVC javascript (with Backbone) Evented javascript Cross-browser javascript Javascript app for touch devices HTML/CSS Cross-browser html/css HTML5/CSS3 Twitter Bootstrap, ZURB-foundation Search Spinx, ferret E-commerce ebs, paypal ... Database Mysql Postgres Oracle MongoDB Oracle database 9i, 10g, 11g Optimize schema creation Linux/Ubuntu Install & Configure environment SSH Basic commands: find, ps, kill,... Cloud Amazon EC2 Heroku

    $15.00 /hr
    3,045 hours
    4.30
  8. Juris C.

    Juris C.

    Sales Telemarketer, Customer Service and an Appointment Setter :)

    Philippines

    Being a telemarketer for over 6 years(customer service, appointment setter, Sales ) is my choice. I know I have the right job. Taking care of customers is the secret of getting and catching their attention. Work as if you don't need the money, Sing as if no one listens, Dance as if no one's watching.

    $5.00 /hr
    0 hours
    0.00
  9. Freddie Ramirez

    Freddie Ramirez

    Profile of Freddie Viduya Ramirez

    Philippines - Tests: 4 - Portfolio: 1

    I have 10 years of BPO experience. With experience in providing technical assistance through email, chat,ticket, voice call and remote desktop support. Has adept knowledge in Computer Troubleshooting both in hardware and software. A fast learner with a "can do" attitude. Ready and willing to adapt to new things that may be encountered in the workplace. Works well both as an individual and as a team player. Excellent communication skills; articulate in both Filipino and English. Understands the demands of a new and growing company and is ready to step up in the leadership to the plate, if needed. Been a Technical Support for known companies like Galaxy, XFX and ZOTAC.

    $4.00 /hr
    0 hours
    0.00