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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 3 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  2. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Last active: 14 days ago - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  3. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 4 days ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,213 hours
    4.90
  4. Marybelle Joy Escuadro

    Marybelle Joy Escuadro Agency Contractor

    Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    Philippines - Last active: 20 hours ago - Tests: 10 - Portfolio: 2

    A dedicate person with 4 years of experience in the call center industry. I do phones calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.

    Associated with: F.I.R.M Solutions

    $5.56 /hr
    7,252 hours
    4.86
  5. Blaise mariel C.

    Blaise mariel C.

    ExecutiveAssistant/Researcher/Team Leader/Travel Agent/Project Manager

    Philippines - Last active: 20 hours ago - Tests: 10

    For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.

    $12.22 /hr
    11,885 hours
    5.00
  6. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 20 hours ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,368 hours
    4.08
  7. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Last active: 20 hours ago - Tests: 6

    For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

    $6.67 /hr
    6,262 hours
    0.00
  8. Kamal C.

    Sr.Ruby On Rails developer / Code Leader

    India - Last active: 1 month ago - Tests: 6

    I have 7+ yrs of experience in developing large scale rails projects with different versions and REST full style coding. Rails Rails 2.3.x, Rails 3.1, Rails 3.2, Worked intensively on Spree Commerce Rspec, Selenium ,Cucumber Haml, Coffeescript, Sass, Compass, Less, Devise, Resque, Paperclip, CarrierWave,... Heroku, Amazon S3, Amazon EC2, cloud files ... Mysql, Postgres, MongoID Gems authlogic, devise, declarative_authorization, cancan, omniauth-facebook, fog, themes_for_rails, formtastic, haml,will_paginate,client_side_validations, thinking_spinx, Javascript jQuery MVC javascript (with Backbone) Evented javascript Cross-browser javascript Javascript app for touch devices HTML/CSS Cross-browser html/css HTML5/CSS3 Twitter Bootstrap, ZURB-foundation Search Spinx, ferret E-commerce ebs, paypal ... Database Mysql Postgres Oracle MongoDB Oracle database 9i, 10g, 11g Optimize schema creation Linux/Ubuntu Install & Configure environment SSH Basic commands: find, ps, kill,... Cloud Amazon EC2 Heroku

    $15.00 /hr
    3,045 hours
    4.30