chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.

134

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Lex Clay

    Lex Clay

    Experienced IT Professional

    United Kingdom - Last active: 10/23/2014 - Tests: 2 - Portfolio: 1

    I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

    $27.78 /hr
    1,590 hours
    5.00
  2. Farsab Butt

    Farsab Butt

    Web Apps / Web Developer,Sr.PHP5(OOP),MYSQL,HTML5,CSS3,jQuery,VA,SEO

    Lithuania - Last active: 23 hours ago - Tests: 8 - Portfolio: 21

    My Skills: * PHP, MySQL Database Driven Applications enhanced by JavaScript, jQuery, AJAX, HTML5, CSS3 * Wordpress Development - Wordpress Theme Development with backend - Wordpress Plugin Development * BigCommerce Management * Object Oriented Programming * Custom Content Management Systems Development * Clean and Robust Coding * Working with any API * Semantic Markup/Valid Code * Document Object Model (DOM) Manipulation/Working with DOM. * Webpage Structure (Microdata) * Magento - Ecommerce Solution * Data Structure and Data Controlling * MVC Framework (Codeigniter) * Database Structure and Relational Databases * Complex MySQL Queries * Backbone JS * SlimPHP API * AutoCAD * Great Potential to pick up and eager to learn Latest web technologies to expand the skill set. 2200+ Quality and Productive Hours on oDesk. Over the last 6 years, I have developed a wide range of websites from Scratch and from CMS such as Wordpress including sites for companies, small businesses and Magazine or News sites . My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. Ability to build Database (MySQL) Driven Applications with PHP (Object Oriented Programming approach). I work using WAMP stack (Apache, PHP, MySQL). I also have experience in the following areas: AJAX, Adobe Photoshop,Cpanel, webmaster tools, and SEO (Whitehat).

    $20.00 /hr
    2,277 hours
    4.93
  3. Blaise mariel C.

    Blaise mariel C.

    ExecutiveAssistant/Researcher/Team Leader/Travel Agent/Project Manager

    Philippines - Last active: 23 hours ago - Tests: 10

    For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.

    $12.22 /hr
    11,148 hours
    5.00
  4. Crystal K.

    Crystal K.

    *Customer Service/Account Manager/Tech Support**

    United States - Last active: 6 days ago - Tests: 5 - Portfolio: 1

    I communicated information clearly and accurately. Excellent public relations and customer contact ability. Proven ability to handle large volume calls in a professional and courteous manner. Strong background in both client and vendor relations. Proven successful sales leader, trainer, and motivator. Experienced in both customer service and supervisory positions. A positive and confident personality blended with a strong work ethic. Ability to work effectively under minimal supervision. Accurate, assertive, adaptable. Effectively manage many different responsibilities simultaneously. Provide support to clients/prospects surrounding basic and advanced usage of software products through inbound and outbound phone calls and email.Assisted in Training internal staff on new/modified features of software with each release, as well as known issues for product features and how to work around them when needed.

    $16.67 /hr
    1,638 hours
    5.00
  5. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 1 month ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  6. alona reyes

    alona reyes

    Project manager, Human Resource Manager,VA,PA,Admin staff

    Philippines - Last active: 2 days ago - Tests: 7

    I'm an experienced worker with extensive knowledge of public information tools & techniques.I am always eager to learn new methods&procedures,& have implemented continuous improvement techniques in my past positions that saved money and increased productivity, like working w/ people & enjoy group projects,but am also a self-starter who doesn't mind working on my own.I volunteer with the local local projects & enjoy participating in community events.My goals are to complete my Master's Degree &broaden my experiences with community relations.I'm good at organizational skills, prioritization & time management.But my greatest strength is my ability to effectively handle multiple projects & deadlines.I've got extnsve experience on administrative position & have the specific skills you are looking for I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work.

    $16.67 /hr
    4,939 hours
    5.00
  7. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Last active: 2 days ago - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $7.00 /hr
    4,764 hours
    4.88
  8. Jennyfer M.

    Jennyfer M. Agency Contractor

    Bilingual V.A: QB, WP, Infusionsoft, & Project Management Skills

    United States - Last active: 1 day ago - Tests: 21 - Portfolio: 25

    I have 16 years in small business management within various fields. Some of the most important and difficult lessons I've learned during this time is how to master technology rapidly, and to stay up to date with it to better assist my clients. I love master new technology as much as I love web design, and I feel these areas are not only where I excel as a virtual assistant, but it is also the area I most enjoy. Hire me if you feel… • Overwhelmed by your current workload • Overworked; exhausted • Unable to take time off work – afraid to relax, knowing that your business will suffer if you’re absent • Like a prisoner in your own business, a business that was supposed to bring freedom and instead feels like a job! • Full of resentment for what used to bring you joy and has become a burden and chore, leaving you dreading your busy weeks) I’m reliable, very tech savvy and self-reliant. I am also 100% bilingual (English/Spanish) able to translate a variety of documents, and interpret live via phone. Some of the things I have experience with: • CRMs Like (Infusionsoft, Salesforce, Zoho CRM) • Mail marketing (Mailchimp, Infusionsoft, Get Response, Mail poet) • Web Design (Wordpress, CSM, HMTL) • Membership Site programming (Wordpress, Jigsawbox, Kajabi) • Project Management (Huddle, Basecamp, Central Desktop, 5 p.m., Asana, Active Collab) • Accounting Software (QuickBooks, Freshbooks, GoDaddy Accounting Formerly Known as Outright) • Remote Desktop Utilities (Teamviewer, LogMeIn, ShowMyPC, GoToMyPC, join.me) • Teleconferencing (GotoMeeting, FuzeMeeting, ZohoMeeting) • eCommerce (PrestaShop Installation and Maintenance, Volusion, Shopify, BigCommerce, and others) ...and this is just to name a few! Your path to a less stressful, more fulfilling business will begin by simply clicking the “Contact” button above and meet me for a quick interview so that we can discuss your project. We’ll evaluate your current workload and identify ways I can help you save time, get more done, and grow your business faster without working harder.

    Groups: Central Desktop, Intuit Partner Platform Flex Developers...

    Associated with: Bilingual VA

    $22.50 /hr
    3,984 hours
    4.56
  9. Lauren K.

    Lauren K.

    Professional, Dependable, Driven Administrative Professional

    United States - Last active: 2 months ago - Tests: 7

    Over the past four years I have continued to grow and learn. I have a strong business background and can learn anything new very quickly. My main goal is to always impress my employers and go above and beyond the requested needs. I'm a perfectionist and a "do'er". I come from a small town which breeds honesty and loyalty. Hire me and you will not be disappointed. A few of my skills: - Fluent written and verbal English skills - Writing has always been one of my talents - Outgoing and willing - Trustworthy - Management Experience - Able to work under pressure - Multitasker - Detail Oriented - Driven, Deliver projects timely - Computer and tech savvy - Some wordpress content experience - Friendly, easy to work with I'm only looking for long-term job opportunities at this time.

    $18.89 /hr
    5,499 hours
    4.95