Get Your Cold Calling Project Started Today!

Post your cold calling project on Upwork and hire talented and polite outbound call center agents to cold call businesses or prospective customers and help generate quality sales leads or schedule appointments. These experienced freelancers will use effective cold calling techniques and strategies, and may even provide their own successful cold calling scripts. They can also arrange sit-down meetings with your company’s salespeople, write new cold calling scripts—or optimize your existing ones—and manage your cold calling software.

Cold calling is a marketing process in which a sales representative contacts potential customers who don’t have an existing relationship with the business using telephone calls, email messages or social network connections. On Upwork, the world’s largest online workplace, you will find friendly cold callers—with excellent communication skills and experience making cold calls—who can send bulk email messages, connect with potential customers through social media networks, or conduct B2C and B2B cold calls on your behalf.

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Cold calling Job Cost Overview

Typical total cost of Upwork Cold calling projects based on completed and fixed-price jobs.

Upwork Cold calling Jobs Completed Quarterly

On average, 686 Cold calling projects are completed every quarter on Upwork.


Time to Complete Upwork Cold calling Jobs

Time needed to complete a Cold calling project on Upwork.

Average Cold calling Freelancer Feedback Score

Cold calling Upwork freelancers typically receive a client rating of 4.28.

Last updated: October 1, 2015
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Gerald Gawat

Gerald Gawat

Mr. Gerald G. Gawat

Philippines - Tests: 1

I am individual with over 6 years of experience in the call center Industry. With that being said I have already developed good communication skills, Mastered being effective and efficient all the time in what I do and Multitask to be productive and provide good numbers to my Client and Employer. On my previous job in Sykes I was a Collections Specialist. We do outbound calls to customers with overdue in their account. We make sure to provide Customer Satisfaction in the process and make sure to end the call with a Solid Payment Arrangement. The job entails a Specialists to have Good and Firm tonality as to not offend and set the flow of the conversation. Good Rebuttals and Reversals is a good skill that I have acquired and that made me overcome strong rejections from Customers. We are set and trained to work in a setup where there are KPIs or Metrics to be followed. Proud to say that I am able to meet them and be well compensated with Bonuses for a job well done. I would be interested for offers for a part time job that I can relate my previous experience. I would be open for offers and be open for negotiations.

$6.67 /hr
777 hours

Marlon Roquid

Marlon Roquid

Certified Outbound Sales, Lead Generation and Appointment Setter

Philippines - Tests: 1

I handle leadership position in the past and chalked 5 years of experience exactly in this area. I am a proven winner and i have both the qualification and skills to become effective in whatever job i take. My ability to adapt to any kind of environment makes me more productive i my work. As a Customer Representative, I was considered as one of the best employee in our company and always been a role model to the newly hired employee.

$8.67 /hr
0 hours

Avinash Ramchandani

Avinash Ramchandani

Customer Service Manager/Admin Assistant

Pakistan - Tests: 2

Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

Groups: Pro Customer Service

$14.96 /hr
0 hours

Rada P.

Rada P.

Customer Service, Translations, Writing, Data Entry, Russian, French

Serbia - Tests: 3

I am fast learner, hard working, experienced and committed to every work I take. After many years in Customer Service and translating, I am now looking to work from home. I am a graduated archaeologist but did many different things- from a job in a Bank to working as a dive instructor. I have experience in customer support- (emails, live chat and phone calls) as well as in more advanced use of ecommerce platforms and keeping records as a personal assistant. (Zopim, Magento) I speak fluent English, Serbian, Russian and French (please see my skills tests)

$6.67 /hr
184 hours

Parag Jaggi

Parag Jaggi Agency Contractor

Business Development & Marketing

United States

Business start-up can be a common area in which business development consultants assist business owners. They might assist with items such as start-up budgets, business plans and any other items that might be necessary to get a fledgling business off the ground. Their relationship with the new business might end there after having just covered the basics, or it might continue on to other activities.

Associated with: bpoprofessionals Agency

$4.44 /hr
0 hours

Jean Paul Paredes

Jean Paul Paredes

Tech Support,Real-Estate VA,Excel Macro Programmer

Philippines - Tests: 2 - Portfolio: 14

In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS). Working as freelance programmer providing applications to local clients for better and faster data processing - 4 years as Computer layout Artist/Designer at a local printing press designing calling cards, book covers, flyers, leaflets, streamers, banners, soap box and more, then printing the designs to large format printers and machines or forwarding the designs (with print and crop marks) to the imaging department for printing. - 2 years as Computer Graphics Artist/Designer at an advertising company taking pictures of food products, burgers, drinks, breads and other store items and designing posters, streamers, flyers, fast food menu - 3 years as Call Center Technical Support Representative handling technical and partly billing calls for U.S. customers. Troubleshooting internet, Voip phones, and IPTV issues and logging each interaction to CRM - 9 months as Data Analyst responsible for making weekly seat plan for each teams on a 3-floor call center building. Creating Excel reports from data collected from other departments. Making sure stations are ready and working. Creating and maintaining Excel Macros particularly the macro that assigns seats to each agents/teams on the floor. - 3 months working as Technical Support Representative for a Canadian Web Hosting Company helping customers with their issues like navigating CPanel or PLESK, troubleshooting issues that makes website inaccessible. - Online Admin or Virtual Assistant for an online store that sells T-shirts. Contributing in T-shirt designs and editing, uploading and managing online store ads. - Customer Service Representative for Online PC Solutions receiving calls from customers needing help with computer issues like removing viruses and spyware then connecting a technician to the customer's computer to start the troubleshooting. - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate updating online ads, posting to Craigslist, Postelts and other real estate websites. - Data Encoder and Keyword researcher assistant searching for manufacturers of a product and retrieving their information into a spreadsheet. - Ebook Proof Reading formatting Word documents sent by writers and removing/correcting highlighted spelling issues then formatting /preparing the doc for conversion to Ebook. - Admin Assistant/IT/Dispatch Control/Transportation Services managing and monitoring daily dispatches and appointments, reminding freelance drivers of appointments, calculating fees/charges per miles, updating the tracking and monitoring page. - Real Estate Excel Macro Programmer creating Excel macro programs for various data processes making fast, accurate, and convenient solutions. - Zendesk Ticket Support responding to customer issues sent through Zendesk ticketing and troubleshooting/reproducing reported bugs. Community administrator. - PHP/MySQL Database Programmer (Beginner/Hosting Websites) creating simple websites for clients Skills: - Technical Troubleshooting, Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners through Adobe Photoshop, Illustrator, or Indesign. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar, Excel - Basic PHP and MySQL - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

100% Job Success
$5.56 /hr
12,466 hours

S.m.iftekhar U.

S.m.iftekhar U.

Professional Virtual Assistant & Website Designer

Bangladesh - Tests: 4 - Portfolio: 3

During last few years,I have developed my skills of communication with my clients who was wanting to work with me.I have great Telemarketing & Appointment setting experience to generated new deals for any company who focuses on wanting for develop their own business. I also have a great experience in the following areas: Website design with any web developing language like HTML, CSS ,PHP ,Wordpress and so on. At a Glance Services I Offer: -Appointment Setting -Cold Calling -Lead Generation -Data Entry -Web research -Website Design Thank you very much for reading me and looking forward to work with you. Thanks S.M.Iftekhar Uddin

$3.00 /hr
196 hours



Graphic Designing/PowerPoint Expert/Telemarketing/Virtual Assistant

Bangladesh - Tests: 5 - Portfolio: 24

I am Ziadh (James) and I am a Graphic Designer/Powerpoint Presentation Expert/Audio &Video editing expert and have been serving my clients with my 110% effort of expertise. I have been Dedicating my skills towards helping my respected clients to complete their projects with perfection, professionalism, quickest turnaround and with maximum satisfaction. I have over Four years of experience working as a Designer and reference are reflected through my project samples portfolio. My proficiency in making Quality Graphics includes: 1. Logo Design, Icon Design. 2. Brochure, Catalog, Magazine, Business Proposal, Booklets, Product Catalog, Leaflets. 3. Business Card, Post Card, Invitation Cards, Greeting Cards. 4. Corporate Brand Identity Kit. 5. Flyers, Banners, Social media Ads, Proposal Design, Slider Images. 6. Social Identity Kit (Facebook/Twitter/Youtube/Google +/Linked in/Itunes), Photo Manipulations. 7. Book Cover and Page Designing/Layout, Document Designing, Template Creation, Letterheads. 8. Email Template, Backgrounds, T-shirt Design, CD Covers, Packaging Labels Presentation Folder etc. 9. Website Design and Development. 10. Presentation Design both Powerpoint and Prezi with Custom template creation with Advanced Visuals and Animations. 11. Whiteboard animations, Video Editing, Promotion ads, Audio Editing/mixing/mastering. I am punctual, task oriented, a hard worker and always follow the target. I am ready to commit full time dedication on work. And I am Expert Adobe Master Suite (Photoshop, Illustrator, Indesign, After-effects, Muse, Audition, and Dreamweaver). I have expertise with the complete Microsoft office programs (Word, Powerpoint, Excel, Publisher, and Outlook) and also a quick and efficient learner with any sort of Designing Software’s. I have been a very excellent and creative entitled Presenter because of my presentation skills with both Powerpoint & Prezi slides presentation skills. I can multitask to good time. I have an internet connection of 2 Mbps Wired. Moreover As A telemarketer I have also worked in various campaigns so far such as Appointment Settings for Farmers Insurance (USA), Kiss Print Photocopy Company (Australia), Combine Insurance (Australia), Tex temp (USA), Martial arts axis (Canada), My proficiency in making telemarketing phone calls and securing appointments for sales personnel to follow up on, along with my ability to assist management in exceeding sales quota. I am punctual, task oriented, a hard worker and always follow the target. I am ready to commit full time dedication on work. And I am very good with Microsoft office programs, I am flexible using CRM or Google application. I can multitask to good time.

74% Job Success
$11.11 /hr
116 hours

Vilma Caasi

Vilma Caasi


Philippines - Tests: 2

I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of the company. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills.

89% Job Success
$8.00 /hr
5,170 hours