Complaint Management Freelancers

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Complaint Management Job Cost Overview

Typical total cost of Upwork Complaint Management projects based on completed and fixed-price jobs.

Upwork Complaint Management Jobs Completed Quarterly

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Time to Complete Upwork Complaint Management Jobs

Time needed to complete a Complaint Management project on Upwork.

Average Complaint Management Freelancer Feedback Score

Complaint Management Upwork freelancers typically receive a client rating of 4.41.

Last updated: July 1, 2015
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  1. Hakimuddin G.

    Hakimuddin G.

    Penetration Tester | Ethical Hacker | SQL Injection | XSS Tester

    Kuwait - Last active: 1 day ago - Tests: 9 - Portfolio: 18

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. "" ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security compliance(ISO 27001, NIST, PCI-DSS) # Protection of hacked websites and servers, cloud security. # Security Testing Mobile Apps, Chrome Apps, Salesforce AppExchange Business Apps , RESTful Applications and APIs # Security Awareness - On Demand Phishing for Organizations. ### Value Added Services ### # Debrief with the client at the conclusion of each engagement. # Research and provide recommendations for continuous improvement. # Knowledge sharing. ### Certifications ### CISM,CISSP,Certified Ethical Hacker, ISO27001, Security+ ### Hands on Experience ### Web applications :- Wordpress, Joomla, Drupal, Network :- Cisco, Linksys, Netgear, TP-Link, E-Commerce Security - OScommerce, prestashop, Magento Forums - MyBB, phpBB cPanel, WHMCS Linux, Windows, Ubuntu, CentOS etc. ### Tools ### Manual SQL Injection Testing, Business Logic vulnerability testing, Kali Linux, Burp Suite, Metasploit Pro

    $27.00 /hr
    1,503 hours
  2. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,243 hours
  3. Benjamin K.

    Benjamin K.

    Customer Service Manager/Trainer/Consultant

    United States - Last active: 3 months ago - Tests: 10

    Let my 15 years of customer interactions lead your company to a better future. Though my years I have held positions as managers, customer service reps, tech support reps, and assistant management. What I bring to the table is the ability to brighten any customers day and the willingness to go the extra mile. I also am able to teach others to do the very same thing. Hire me for your customers and your customers will appreciate it.

    $20.00 /hr
    210 hours
  4. James Haikin

    James Haikin

    Administrative Assistant and Freelance Writer

    United States - Last active: 07/22/2012 - Tests: 3

    I'd like to obtain a position that primarily lets me work from home so I can continue taking care of my daughter. My strengths lie primarily in technical writing and social networking, but I have a very versatile set of skills and can pick up others quickly. My dream job would be designing games--tabletop or computer games, doesn't matter: I love making things other people enjoy.

    $17.00 /hr
    0 hours
  5. Angeline V.

    Angeline V.

    Highly-Skilled Executive Assistant, Designer, Innovator

    Philippines - Last active: 10/21/2014 - Tests: 5

    Hi, my name is Angeline and I'm a multi-skilled individual from the Philippines, with a professional license in Chemistry and an ITIL V3 Foundations Certification. If you are looking for the best fit to your business, you are looking at a very talented and multi-faceted freelancer, who not only exceeds expectations, but also is very reliable, adaptable, and proactive. What this means for you is you will have more time to focus on what's important in your business and make more money. I will take a lot of the manual work off your hands and produce more than what you expect of me. That's how we do business together. Below are my skills and services (in order of expertise): 1) Virtual Executive Assistant - administrative work, adhoc tasks, e-mail handling, reporting, data analysis, client-facing interactivity (phone, calls, e-mails), complaints and escalations, process improvement, RCA, deep dives, etc. (almost anything to do with computers). 2) Designer - logos, banners, icons, templates, web design mock ups, brochures, newsletters, photo manipulation, etc. Software used: Adobe Master Collection CS6 (Photoshop, InDesign, Illustrator) 3) Innovation - idea generation, tools automation, automation tools creation, work simplification, etc. 4) Online marketing - this is a new skill that I have acquired since the start of 2014 and I am still learning. I still have a fresh perspective on this aspect. If you like what you see, you may send me a message. Looking forward to working with you. Regards, Angeline.

    $27.78 /hr
    0 hours
  6. Dottie C.

    Dottie C.

    Professional Financial Analyst, Trainer, and Content Wriiter

    United States - Last active: 10/06/2014 - Tests: 3

    Award winning professional skilled in financial research and analytical reporting. Background includes thirteen years of broad and progressive experience in telecommunications dispute resolution, order entry, service delivery, and training functions. Results-oriented with creative problem solving abilities, thinking outside the box. Possess effective communication skills and ability to inspire and motivate team members. Key skills: keen attention to detail, financial analysis fundamentals, management reporting, clarifying, validating, trending, forecasting, negotiations, escalations Training Professional with 10+years in training and course development: delivering training, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-maker. Expertise includes: • Delivery of Training • Subject Matter Expert: Finance, Billing, and Customer Service • Adult Learning Principles • Technical, Process, & Leadership Course Training

    $33.33 /hr
    0 hours
  7. Yogeshwar Dev

    Yogeshwar Dev

    IT SUpport Eng.

    India - Last active: 06/05/2014 - Portfolio: 1

    I am a Telecom Engineer by profession. I have worked for companies like Thales Portugal S.A ,Inspired Technologies,Pan infotec. All my experience is on the network side. With my current Company Thales Portugal S.A, I have been involved with DMRC,BMRC,JMRC Metro projects and have been Maintaining successfully for the past 4 yrs. I have also traveled a lot to Seattle with regards to this project.

    $27.78 /hr
    0 hours