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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 2 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  2. Carlos S.

    Carlos S. Agency Contractor

    Web Developer and Technical support

    Mexico - Last active: 21 hours ago - Tests: 25 - Portfolio: 15

    I was a top 25 odesk provider March 2010. I currently specialize in creating and editing Wordpress sites, have enough php skills to make changes to plugins or code to suit the client needs. My Html / css is excellent. I also can troubleshoot computer problems remotely (mainly Windows). My help desk skills are excellent and have about 15 years experience answering tickets. Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart and troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems. I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. I also have a US phone number and a skype account to facilitate communication with clients.

    Groups: Bluehost Developers and Designers

    Associated with: Bilingual VA

    $14.00 /hr
    6,418 hours
    4.92
  3. Jerwin Serra

    Jerwin Serra Agency Contractor

    Live Chat Operator, Virtual Assistant and Data Entry Specialist

    Philippines - Last active: 3 days ago - Tests: 5 - Portfolio: 1

    Hello, I am into particular with live chat support, data entry customer and technical support services with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
    4.00
  4. Srimanti Bagchi

    Srimanti Bagchi

    Expert in Admin Assistance

    India - Last active: 7 days ago - Portfolio: 4

    I am b.tech(IT) pass out. I m working as a freelancer. Dedication and delivering the given job on time are my plus points. I believe in delivering accurate results within the expected turnaround time.I am here to serve clients with high level of expertise, quality and timely work at a reasonable cost.

    $7.00 /hr
    6,210 hours
    4.94
  5. Sergey Andreev

    Sergey Andreev Agency Contractor

    Web & Software development

    Russia - Last active: 11/08/2014 - Tests: 11 - Portfolio: 6

    8+ years in software development Web & Desktop applications Backend & Frontend applications Experienced in JavaScript and most popular frameworks (jQuery, ExtJS, OpenLayers) 5 years experience in .Net Web development (ASP.NET MVC, WCF, WCF REST via C#) 5 years experience in .Net Desktop development (WinForm & WPF via C#) I would be happy to work with you on some interesting projects.

    Associated with: Smart SQ-O, Urisco Agency

    $30.00 /hr
    3,246 hours
    5.00
  6. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 3 days ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,213 hours
    4.90
  7. Anant Vijay Soni

    Anant Vijay Soni

    QA/Software Testing - Web Research - Web Crawler

    India - Last active: 4 days ago - Tests: 16 - Portfolio: 7

    Your Satisfaction is My Goal Which I Will Try My Best to Approach . I can speak fluently English, Hindi (Indian). Having excellent verbal and written skills makes me a contractor worth having! I am hard-working, reliable, efficient, good-management time, punctual person. I always want to make things done with highest quality as possible. I am an experienced research specialist, software & Web testing, data entry etc. I have a great eye to focus on task details . 4 years of Tester experience in Manual and Automation Testing of WEB and MOBILE applications. Expertise in Manual Testing (Functional Testing, Integration Testing, Usability Testing, Compatibility Testing, Regression Testing, System Testing) and Automation Testing (Functional Testing and Performance Testing) Creating Test plans/Scenarios/Test Cases for carrying out tests at various development stages through functionality, regression testing. Solid technical skills of Automation Testing Skills of Functional Testing, Load testing, Stress Testing and Usability Testing of web application developed in java, .NET and PHP technologies. Perfectly familiar with SDLC & STLC, V-model, Waterfall, Scrum, Agile. I'm looking for long-term or part time project. Application Testing Skills: * Functional Testing, Automated Web Functional Testing * Security Testing, Usability Testing, Performance Testing, Load Testing, Stress Testing, Accessibility Testing Automated Testing Tools Skills: * QTP 10.0, Load Runner, Quality center 9.0 Bug Tracking System Skills: * Bugzilla Communication: Gmail and Skype

    $5.67 /hr
    122 hours
    4.88
  8. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 11 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00