Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 849 Customer support projects are completed every quarter on Upwork.

849

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: June 1, 2015
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  1. William G.

    William G.

    Dutch Translator/SEO/Community Management/Virtual Assistance

    United Kingdom - Last active: 1 day ago - Tests: 8

    Native Dutch. Fluent in German and English. Delivering quality results for the following tasks: - Management and execution of multilingual translation projects.(English, Dutch, German) - Online Reputation (Social Media) and Community Management - Search Engine Optimization (SEO), Keyword Research - Webdesign and Technical Support - Management, Monitoring and Execution of Multilingual Customer Support. - Voice Work In my work I always want to give you the best results possible. I am reliable, accurate and I respect your privacy. Discrete and no questions asked. I am working with all kinds of content. I would like to build on good working relationships with professional clients based on professionalism and mutual trust.

    $27.50 /hr
    472 hours
    4.99
  2. Waqas T.

    Waqas T.

    Online Assistant | SEO | Product Manager | Customer Support

    Pakistan - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. A few of my skills are listed below: * Managing, implementing and maintaining: ** Dedicated servers - CentOS / Windows. ** Domain & Hosting. ** Google Business Solutions. ** ZOHO CRM Solutions. ** Salesforce CRM Solutions. ** Magento, X-Cart & Shopify. ** Wordpress. ** MailChimp, & Active Campaign. * Creating custom Macros. * Q/A on software & services. * Search Engine Optimization. * Deploying software & services on the web. * Customer support via email, phone, Gotomeeting, TeamViewer & chat. * Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw & Photoshop for a host of different projects and automations. For more on my skills, please see my Work History, Portfolio, and Tests. My objective is to provide my clients with excellence in service, communication and reporting. I am energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage or suggest on a host of different projects / solutions. * Top 1% of successful oDesk freelancers.

    Groups: BigCommerce, Bluehost Developers and Designers...

    $15.00 /hr
    14,452 hours
    4.99
  3. Danijela Jaredic

    Danijela Jaredic

    Professor/Translator & Data Entry Specialist

    Montenegro - Last active: 17 hours ago - Tests: 6 - Portfolio: 4

    I'm not one of those people who are being satisfied with the simple things. In life I have learned to respect the deadlines, follow the instructions and use them to get to the best possible result. I do not accept a job solely for financial gain but because I want to improve and perfect my knowledges. From my employer I expect to provide me a totaly freedom, because a perfectionist like me knows very well how to do his job. I like to improve myself everyday, learn unusal and non common things. My biggest passion are languages. I am fluent in Italian, English and Spanish. I'm a professor of Italian and Spanish and I have a strong desire to prove myself. I would like to open language school, which will be dominated by Italian and Oriental languages​​, above all Hindi. I have extensive experience in translation and I'm a person that will meet all your expectations in terms of translation. I speak Italian from the age of seven and the majority of Italian speakers do not believe that I was not born in Italy. This is a brief summary of my experiences and expectations, and you should contact me if you are offering a job in the field of Italian language. My primary interest is the Italian language but I'm also interested in jobs like: data entry, administrative support, blog writing, article writing, virtual assistent, web design, autoCAD modelling etc. My expressed qualities are optimistic spirit, communication skills, accuracy and extraordinary verbal skills.

    $22.22 /hr
    4,869 hours
    4.99
  4. Ujjwal D.

    Ujjwal D.

    Expert in Excel (VBA Macros) / PDF Forms / VA

    India - Last active: 3 days ago - Tests: 12 - Portfolio: 7

    Expert in Microsoft Excel / VBA / Macros and various other administrative tasks. Experienced in PDF Fillable Forms, Transcription of documents from/to PDF/Excel/Word. Take up Data Entry jobs for my back office team. Have provided excellent service to all my clients for more than two years on Upwork (formerly oDesk) and earned fantastic feedback and superb star rating. Upwork has tagged me as a TOP RATED and have 100% Job Success. My strengths include: - a good team player with excellent oral and written communication skills - friendly and professional demeanor - self starter / multi-tasker - maintain deadlines - 18 years of experience in formal jobs

    $22.22 /hr
    2,072 hours
    4.99
  5. Guillermo Dutra

    Guillermo Dutra

    Web master, Wordpress nerd

    Chile - Last active: 12 days ago - Tests: 3 - Portfolio: 3

    4 years of experience on web development. Wordpress developer nerd, HTML/CSS/jQuery experience, I'm also good at maintaining, migrating, moving websites and administering website content from just plain html sites to CMS ecommerce(woocommerce etc). I´d love what I do and I care a lot about my clients. Let me share my experience. Cheers!

    $14.44 /hr
    947 hours
    4.88
  6. Aiko Y.

    Aiko Y.

    Translator

    Japan - Last active: 20 days ago - Tests: 3

    I'm a translator of English-Japanese of specially business documents, although I may accept some other sorts of translation as well. Accurate, speedy, care for details with sincere. These are my policy in completing any jobs with my responsibility. I am also good at starting up and maintaining the online stores. Recording products on your online store with attractive sales catch, friendly customer support in both English and Japanese. PPT creation, Data input, blog writing, small software for work optimization are available as well. Working from home, 24/7. Long term contract welcome! Looking forward to working with you pleasantly.

    $22.22 /hr
    12 hours
    5.00
  7. Brenda Smart

    Brenda Smart

    CS, Data Entry, Email Response, Real Estate, All around admin.

    United States - Last active: 17 hours ago - Tests: 5

    I am a stay at home mom. I am a hard working, very reliable professional person with strong attention detail. I am looking for full time work and am available Monday Through Friday. Other qualities I possess, which may not be readily apparent from my resume, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I have also been recognized as one who embraces creativity and new ideas and is a quick learner. Detail-oriented, with sound business sense and logic; highly organized, disciplined and professional. Strong written & oral communication skills; ability to develop rapport, work well with others. Excellent people skills; successfully complete projects on time.

    $25.00 /hr
    2,337 hours
    5.00
  8. Roopesh Shrivastav

    Roopesh Shrivastav

    Software Project Manager, Scrum Master, PMP

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 3

    I am a PMP & ITIL certified Software Project Manager with rich experience in delivery management, team management, proposal writing, onsite co-ordination & hands-on software development (Java). I am a Sun Certified Java Programmer (SCJP). I also hold a Master's Degree in Computer Applications (MCA). I have worked both as an independent oDesk contractor and as a regular employee in top Indian IT companies. As part of my work, I have spent a total of around 2 years in USA in multiple trips and have a valid B1 visa. For last 2 years, I have worked as a Project Manager for a mid-sized software company at Bangalore, India - - Worked as full time PM for Program & Portfolio Management software suite of a major software product family. Oversaw daily Development & relevant QA work being done by Moscow, Ulyanovsk and Paraguay teams (24 people in total) through scrum meeting. Also attended to customer/urgent issues and prioritized Dev/QA work accordingly. - Helped completion of development of Financial Impact Analysis tool for customer's sales team - Monitored Test case automation work being done for another major software product. - Oversaw development of an in-house recruitment tool I freelanced on oDesk between 2009 and 2013, primarily working as 'Customer Requirements Manager' for a US-based software company. Work required contacting customers, obtaining & documenting software requirements, getting them developed and then validating deliveries before passing them on back to customer. I am currently available for hire for - - Driving & managing software projects using Agile (Scrum) or Waterfall methodologies - Software maintenance operational management - Team management (programmers/testers/administrators/managers) - RFP response & Proposal writing - Requirements gathering and analysis - UI/UX design plus hands on programming (Java/JavaScript/Database) - Project documentation and reporting

    $16.67 /hr
    5,698 hours
    5.00
  9. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    607 hours
    5.00
  10. Santiago Bernal

    Santiago Bernal

    Web solutions, Security Consultant

    Colombia - Last active: 2 days ago - Tests: 3 - Portfolio: 2

    I've been in the web development field for more than 4 years, when I started developing PHP/MySQL applications for a local company. I've worked on a variety of applications. Over the last 4 years I've dedicated myself to work with Wordpress, so I'm capable of creating complete Wordpress sites from scratch, that include customized code (writing modules), convert/create themes, SEO, Social Media Integration and Hardening. I also have worked on Windows and Linux servers, performing installations / configurations / hardening and have some experience in the following areas: SQL, PHP, MySQL, XHTML, CSS.

    $27.78 /hr
    1,899 hours
    4.97