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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

Last updated: July 1, 2015
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  1. Rada P.

    Rada P.

    Customer Service, Translations, Writing, Data Entry, Russian, French

    Serbia - Last active: 3 months ago - Tests: 3

    I am fast learner, hard working, experienced and committed to every work I take. After many years in Customer Service and translating, I am now looking to work from home. I am a graduated archaeologist but did many different things- from a job in a Bank to working as a dive instructor. I have experience in customer support- (emails, live chat and phone calls) as well as in more advanced use of ecommerce platforms and keeping records as a personal assistant. (Zopim, Magento) I speak fluent English, Serbian, Russian and French (please see my skills tests)

    $6.67 /hr
    184 hours
  2. Ma. evangeline P.

    Ma. evangeline P.

    Technical Support Representative, Information Technology Graduate

    Philippines - Last active: 3 months ago - Tests: 2

    I came to oDesk to build my career in freelancing industry where I can use both my skills and knowledge in the field of endeavor towards the growth of the company and as it will help me to have both work life & personal life balance. Since I graduated as an IT student, I am become more knowledgeable when it comes to computer (both hardware and software). I am proficient with MS Applications and programming languages (such as Java, C++, PHP, VIsual Basic, VB.Net, MySQL, Turbo C, HTML and CSS). I had my actual practice on Troubleshooting and Networking as I became the personal technician and the one who is managing our family business which is an Internet Cafe. I worked as a Business Process Associate at American Data Exchange (Amdatex) which enhanced my skills with back office tasks. I also work as Brand Ambassador for different products and telecoms that enhanced my communication skills (both verbal and written) and in making reports. I am now working as a Technical Support Representative under an AT&T account in US.

    $3.50 /hr
    77 hours
  3. Mark Anthony Hernandez

    Mark Anthony Hernandez Agency Contractor

    Chief Technical Officer

    Philippines - Last active: 5 days ago - Tests: 1 - Portfolio: 1

    Possessing developed skills that have been gained through establishing and developing IT projects, network and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working within a customer focused, multi-site environment, maintaining the delivery of IT services and technology through the development of pcsolutionsexpert since 2008.

    Associated with: MyTechTeam

    $6.67 /hr
    0 hours
  4. Andrew Lutsiuk

    Andrew Lutsiuk Agency Contractor

    Customer Service agent / Project manager

    United States - Last active: 1 day ago

    It is important for me to build a long-term relationship with you and satisfy your needs. I have successfully managed not only developers, but also testers, designers, copywriters, server administrators. I also know how to work with remote team members. My past experience as a QA enables me to have a good eye for detail. I am open to interesting projects in various fields: from event, corporate and ecommerce websites to complex internal systems (CRM). I have 3 years of experience in project management. Most of my customers are from the USA and Australia.

    Associated with: DruDesk

    $20.00 /hr
    0 hours
  5. Jessa Mae Ramirez

    Jessa Mae Ramirez

    Quality Assurance, Website and Data Tester, Data Entry, Tech Support

    Philippines - Last active: 07/05/2014 - Tests: 10

    I' am looking for any of the following jobs that would fit with my experiences: Technical Support, QA or Website and data testing, Data Entry. I am very willing to work with various clients as long as the job fits my skills. I am currently working as Website/Data Tester for almost 2 years. I can work independently with a minimum supervision. I have a very strong "pay-attention to details" skills that is very basic as a tester. I also worked before as a Technical Support for almost 3 years with this kind of job I have enhanced my writing and critical thinking skills. As well as problem solving skills which is the very basic of this job. I provide procedures and solutions to the customer to resolve a particular problem. I also create test cases / test plans and occasionally do testing for new functions and fixes. And I escalates issues and bugs to the development team.

    $3.33 /hr
    0 hours
  6. Deborah fe S.

    Deborah fe S.

    Application Support - Mobile Device

    Philippines - Last active: 5 months ago - Tests: 7

    - 10 years of extensive work experience in Information Technology, specifically. - In Application and End User Support Operations. - Experience in Consumer and Technical support from small to large scale operations in BPO, hospitality pharmaceutical industry. - Outstanding communication and technical skills, interacting with clients in a fast-paced high-pressure environment. - Manage customer service. - Mentoring, coaching and training of teams. - Well versed in written and oral English communication.

    $3.10 /hr
    0 hours
  7. Dondrea Braun

    Dondrea Braun

    Channel Sales, Affiliate Marketing Manager, Marketing Mgr

    United States - Last active: 12/26/2014 - Tests: 2 - Portfolio: 2

    Internet Marketing Experience: Affiliate program implementation, marketing and management, JV development, Wholesale and Dropship program implementation and management, SEO, Social Networking and Marketing, blogging, website development, website training, traffic generation, successful internet marketer since 1996. Small Business Management & Development: Created, managed and implemented successful growth strategies for start-up company. Hired and managed both salaried personnel and contractors (including graphics/design, programming, etc.); oversaw content and marketing materials creation; managed customer service/relations; managed product acquisition and development; project design, management and implementation; branding and advertising; and profit/loss analysis and strategies. Natural Health Practitioner Experience: Dr. of Reflexology, Adv. Cert. Aromatherapist, Reiki Master, Homeopathic Practitioner, Herbalist, Bach Flower Practitioner, Adv. Color/Crystal Therapist Specialties: Affiliate marketing, affiliate program management, WS/DS Channels development, implementation & management, blogging, natural health product marketing, home improvement/home security product marketing, video development and editing, photography, website design, website traffic generation, datafeeds, shopping networks, social media engagement, SEM/SEO, PPC marketing, affiliate education, natural/holistic health practitioner

    $27.78 /hr
    2 hours
  8. Samuel O.

    Samuel O.

    Web Content Manager/Media Assistant

    United Kingdom - Last active: 07/07/2014 - Portfolio: 4

    * 6 years experience in managing and maintaining CMS websites. * Website Project Management and outsourcing. * Sound Knowledge of the Internet and Web technologies. * Over ten years experience in Customer relation and suport. * Proficient customer service and problem-solving skills. * Proficient in sales and marketing. * Good knowledge of email and social media marketing. * A freelance marketer with strong persuasive and negotiating techniques. * Excellent communication and interpersonal skills. * A good people manager with business acumen. * Audio & Video Production Project Management. * Business-centric and result oriented personality.

    $20.00 /hr
    0 hours