Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. DEVI LAVANYA SAMPATH KUMAR

    QA Software Engineer

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 4

    4 years experience in C/C++ development, UAT testing, SIT testing, End-End testing, Black box testing, Sanity testing,Load Testing, Performance testing, Integration testing, Functional testing and Regression testing for ERP like SAP, Peoplesoft and web based applications. Expertise in Manual and Automated Testing of Client Server/Web based Applications.

    $22.22 /hr
    1,144 hours
    5.00
  2. Waqas T.

    Waqas T.

    Online Assistant | SEO | Product Manager | Customer Support

    Pakistan - Last active: 17 hours ago - Tests: 12 - Portfolio: 4

    Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. A few of my skills are listed below: * Managing, implementing and maintaining: ** Dedicated servers - CentOS / Windows. ** Domain & Hosting. ** Google Business Solutions. ** ZOHO CRM Solutions. ** Salesforce CRM Solutions. ** Magento, X-Cart & Shopify. ** Wordpress. ** MailChimp, & Active Campaign. * Creating custom Macros. * Q/A on software & services. * Search Engine Optimization. * Deploying software & services on the web. * Customer support via email, phone, Gotomeeting, TeamViewer & chat. * Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw & Photoshop for a host of different projects and automations. For more on my skills, please see my Work History, Portfolio, and Tests. My objective is to provide my clients with excellence in service, communication and reporting. I am energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage or suggest on a host of different projects / solutions. * Top 1% of successful oDesk freelancers.

    Groups: BigCommerce, Bluehost Developers and Designers...

    $15.00 /hr
    14,216 hours
    4.99
  3. Roopesh Shrivastav

    Roopesh Shrivastav

    Software Project Manager, Scrum Master, PMP

    India - Last active: 17 hours ago - Tests: 3 - Portfolio: 3

    I am a PMP & ITIL certified Software Project Manager with rich experience in delivery management, team management, proposal writing, onsite co-ordination & hands-on software development (Java). I am a Sun Certified Java Programmer (SCJP). I also hold a Master's Degree in Computer Applications (MCA). I have worked both as an independent oDesk contractor and as a regular employee in top Indian IT companies. As part of my work, I have spent a total of around 2 years in USA in multiple trips and have a valid B1 visa. For last 2 years, I have worked as a Project Manager for a mid-sized software company at Bangalore, India - - Worked as full time PM for Program & Portfolio Management software suite of a major software product family. Oversaw daily Development & relevant QA work being done by Moscow, Ulyanovsk and Paraguay teams (24 people in total) through scrum meeting. Also attended to customer/urgent issues and prioritized Dev/QA work accordingly. - Helped completion of development of Financial Impact Analysis tool for customer's sales team - Monitored Test case automation work being done for another major software product. - Oversaw development of an in-house recruitment tool I freelanced on oDesk between 2009 and 2013, primarily working as 'Customer Requirements Manager' for a US-based software company. Work required contacting customers, obtaining & documenting software requirements, getting them developed and then validating deliveries before passing them on back to customer. I am currently available for hire for - - Driving & managing software projects using Agile (Scrum) or Waterfall methodologies - Software maintenance operational management - Team management (programmers/testers/administrators/managers) - RFP response & Proposal writing - Requirements gathering and analysis - UI/UX design plus hands on programming (Java/JavaScript/Database) - Project documentation and reporting

    $16.67 /hr
    5,505 hours
    5.00
  4. Brenda Smart

    Brenda Smart

    CS, Data Entry, Email Response, Real Estate, All around admin.

    United States - Last active: 17 hours ago - Tests: 5

    I am a stay at home mom. I am a hard working, very reliable professional person with strong attention detail. I am looking for full time work and am available Monday Through Friday. Other qualities I possess, which may not be readily apparent from my resume, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I have also been recognized as one who embraces creativity and new ideas and is a quick learner. Detail-oriented, with sound business sense and logic; highly organized, disciplined and professional. Strong written & oral communication skills; ability to develop rapport, work well with others. Excellent people skills; successfully complete projects on time.

    $25.00 /hr
    2,169 hours
    5.00
  5. Danette Sheppard-Vaughn

    Danette Sheppard-Vaughn Agency Contractor

    Project Manager/Executive/Personal Assistant Extraordinaire

    United States - Last active: 17 hours ago - Tests: 17 - Portfolio: 10

    My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents.  The following qualities enable me in this endeavor:  • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).

    Associated with: oDesk Payroll, Songspirations

    $33.33 /hr
    7,099 hours
    4.96
  6. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 2 days ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,096 hours
    5.00
  7. Danijela Jaredic

    Danijela Jaredic Agency Contractor

    Professor/Translator & Data Entry Specialist

    Montenegro - Last active: 1 day ago - Tests: 6 - Portfolio: 4

    I'm not one of those people who are being satisfied with the simple things. In life I have learned to respect the deadlines, follow the instructions and use them to get to the best possible result. I do not accept a job solely for financial gain but because I want to improve and perfect my knowledges. From my employer I expect to provide me a totaly freedom, because a perfectionist like me knows very well how to do his job. I like to improve myself everyday, learn unusal and non common things. My biggest passion are languages. I am fluent in Italian, English and Spanish. I'm a professor of Italian and Spanish and I have a strong desire to prove myself. I would like to open language school, which will be dominated by Italian and Oriental languages​​, above all Hindi. I have extensive experience in translation and I'm a person that will meet all your expectations in terms of translation. I speak Italian from the age of seven and the majority of Italian speakers do not believe that I was not born in Italy. This is a brief summary of my experiences and expectations, and you should contact me if you are offering a job in the field of Italian language. My primary interest is the Italian language but I'm also interested in jobs like: data entry, administrative support, blog writing, article writing, virtual assistent, web design, autoCAD modelling etc. My expressed qualities are optimistic spirit, communication skills, accuracy and extraordinary verbal skills.

    Associated with: Virtual Translation Solutions

    $22.22 /hr
    4,683 hours
    4.99
  8. Miroslav T.

    Miroslav T. Agency Contractor

    MCSA certified Microsoft system administrator with more than 10years e

    Bulgaria - Last active: 1 day ago - Tests: 11 - Portfolio: 2

    Accomplished IT professional with more than 10 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to work on own initiative or as part of a team and can deal with administrative duties competently.

    Groups: Microsoft Certified Professionals

    Associated with: Samsourcing

    $16.67 /hr
    7,469 hours
    5.00
  9. Louievan Santos

    Louievan Santos Agency Contractor

    Social Entrepreneur. Inbound Marketing and Business Development

    Philippines - Last active: 17 hours ago - Tests: 13 - Portfolio: 16

    Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!

    Associated with: Link Synergy

    $16.67 /hr
    5,503 hours
    5.00
  10. Michael C.

    Michael C. Agency Contractor

    Expert PHP Developer

    United States - Last active: 17 hours ago - Tests: 3 - Portfolio: 1

    I am a fast learner and pay close attention to details. I have extensive experience with programming and server maintenance. I have worked alongside teams and independently. Also, I have programmed custom software over the phone for businesses. I have had the privilege of working with an amazing company and providing administrative customer support.

    Associated with: oDesk Payroll

    $16.67 /hr
    2,306 hours
    5.00