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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 64 Live Chat Operator projects are completed every quarter on Upwork.

64

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015
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  1. Ralph Ervin De Venecia Ignacio

    Ralph Ervin De Venecia Ignacio

    Virtual assistant, Infomation Technology Expert, Networking, DataEntry

    Philippines - Tests: 1

    I am fluent in Englsh both written and spoken, and can take on a wide range of tasks. I also have experience in Cisco networking and I am well oriented with Microsoft Word, Excel, Powerpoint, Java Programming, Data Entry and Adobe Photoshop. I can also work under pressure and can do multiple tasks and pass requirements on time.

    $3.33 /hr
    2,023 hours
    2.35
  2. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  3. Bogdan Kostritskyy

    Bogdan Kostritskyy

    Customer Support

    Ukraine - Tests: 3 - Portfolio: 1

    Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

    $4.00 /hr
    0 hours
    0.00
  4. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    2,181 hours
    4.87
  5. Avinash Ramchandani

    Avinash Ramchandani

    Customer Service Manager/Admin Assistant

    Pakistan - Tests: 2

    Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

    Groups: Pro Customer Service

    $14.96 /hr
    0 hours
    0.00
  6. Chielo F.

    Chielo F.

    Data Entry Expert/ Technical /Customer Support/ Manual QA for Websites

    Philippines - Tests: 4 - Portfolio: 4

    My experiences include the following: * BPO Inbound Agent * Credits and Collections for a Utility Account in Canada * Chat Support (technical, billing, customer service, and sales) catering US. * Technical Assistance for Internet, Cable, and Phone Service * Request Verification * Proofreading * Facebook Manager for Ads * Phone Representative for a Lawn Firm attending to personal injury cases * Google Speech Recognition * Project Manager/ Website QA/Office Assistant Tools I was able to work with include the following: Asana Google Docs, Drive Dropbox WordPress cPanel X Softfon I would love to succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development. And help me achieve personal as well as organizational goals. I’m hoping that my personal profile satisfies your criteria on selecting your preferred employee for the job.

    $11.00 /hr
    1,395 hours
    4.70
  7. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,990 hours
    4.89
  8. Alma Ritchel Merin

    Alma Ritchel Merin

    VA, Project Manager, QA, Customer Support, Transcriptionist

    Philippines - Tests: 10

    I am a work at home breadwinner. I've been working as a Freelancer/Virtual Assistant for 5 years now. I have experienced managing Programmers, Graphic Designers, QA, Article Writers and Transcriptionists. I also have experienced working as a Business Development Representative and Customer Support/Technical Support. In my past time or when the mood strikes, I blog. You can check-out my blogs below: http://www.ladygeekwannabe.com http://www.onlinediaryofalritch.com

    $6.67 /hr
    262 hours
    4.95
  9. Christine Litonjua

    Christine Litonjua

    SENIOR Database Admin|CSR|SMM|AMAZON|EBAY|Email Marketing

    Philippines - Tests: 3 - Portfolio: 17

    Hello!! I am Christine living a meaningful life in serving clients. I want to apply my knowledge here to mold my skills everyday and sharpen it to help every clients that I may encounter. I started working odesk (upwork) way back 2011 and from my 3 years experience I have learned a lot to share it to you and be a part of your company.I like different projects and my expertise cover wide area of IT technologies. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I’m a full time freelancer who works to a state of perfection to achieve my clients trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer. Upworkis a platform for me to utilize my skills to the best for mutual benefit and to attain success. To also let you know I'm an aspiring IT student who's currently finishing my Bachelors studying in Cebu Institute of Technology- University. Listed below are the categories of skills I'm most experienced in. I. Costumer Support & Email Response Handling - Chat Live Support -Email Support using Zendesk, Rhinosupport and other email support platforms. -Call meeting Scheduler II.E-commerce Platform Managing -Amazon all around Personal Assistant -Ebay all around Personal Assistant -Bigcommerce Store Management -Wordpress Store Management -Drupal/Joomla/Management Site Manager III. Event Online Digital Marketing -Posting upcoming different categories of Events internationally thru different event clssifieds, PR sites and event bloggging sites. Posting events to a certain event website database. -Social Media Manager (Facebook,Twitter,Linkedin,Pinterest,Google+, Reverbation) Account Manager to update/post/communicate/respond and market upcoming events. IV. Email Marketing & Outreach -Manually email market to different targeted leads to negotiate certain products and services -Mass Email Marketing Sending a mass email campaign using different email marketing platform examples are Constant Contact, StreamSend etc. V.Email Mining & Corporate Information Scraping -Scraping for emails of certain desired corporate emails examples are CEO/COO/Director of Marketing Purchasers etc.

    Groups: Bluehost Developers and Designers

    $10.00 /hr
    11,662 hours
    4.95
  10. Byron Lopez

    Byron Lopez

    Helpdesk SME and tech support specialist

    Costa Rica - Tests: 5

    Hewlett Packard HPSD: Storage solution for different companies, storage works architecture and solutions. Providing support to enterprises and their storage network (SAN) support to entry & mid level storage servers and enclosures. Troubleshooting, configuration, cabling, management and backup solutions handling live data within different operating systems, replication, snapshots, booting from SAN, and Data center management from remote interface. LINUX, HPUX, SOLARIS, MICROSOFTT WINDOWS STORAGE SERVER, VMWARE, ESX. AEGIS help desk analyst level 2: to provide out of the box it solution, staff management, and business solution for the account. Achievements: create the tier 2 structure, action plan to improve the first call resolution, SME position, backup supervisor, training structure changes, QA form modifications.

    $5.56 /hr
    1,751 hours
    4.90