Live Chat Operators

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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 40 Live Chat Operator projects are completed every quarter on Upwork.

40

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: May 1, 2015
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  1. Jazziel Arquio-Gallagher

    Jazziel Arquio-Gallagher

    A Superb Virtual Assistant, Social Media Manager, Researcher.

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)

    $22.22 /hr
    737 hours
    4.94
  2. Chielo F.

    Chielo F.

    Data Entry Expert/ Technical /Customer Support/ Manual QA for Websites

    Philippines - Last active: 2 months ago - Tests: 4

    My experiences include the following: * BPO Inbound Agent * Credits and Collections for a Utility Account in Canada * Chat Support (technical, billing, customer service, and sales) catering US. * Technical Assistance for Internet, Cable, and Phone Service * Request Verification * Proofreading * Facebook Manager for Ads * Phone Representative for a Lawn Firm attending to personal injury cases * Google Speech Recognition * Project Manager/ Website QA/Office Assistant Tools I was able to work with include the following: Asana Google Docs, Drive Dropbox WordPress cPanel X Softfon I would love to succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development. And help me achieve personal as well as organizational goals. I’m hoping that my personal profile satisfies your criteria on selecting your preferred employee for the job.

    $10.00 /hr
    1,362 hours
    4.70
  3. Richard Noonan

    Richard Noonan

    IT Support

    Ireland - Last active: 4 months ago

    BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in Windows 7 & MS Office 2010 English, French, Italian & in Linux (Ubuntu). Mainly from SCCM and FOG Server images. Receive delivery of desktops & laptops. Unpack and storage of desktops & Laptops. Image, log and issue with encryption when collected. Installation of full desktop and laptop workstations including docking stations & dual screen extended desktops. Troubleshooting of PCs & Laptops to RAM, HD & Motherboard Level & calling vendors to organize replacement and return of in warranty modules. Provide remote assist though Windows Remote Assist and Citrix Go to Assist when work from agents experienced issues. I have also used Teamviewer. Troubleshooting and resolving desk-side tickets. Active Directory users management and password resets/account unlocks, VPN token access issues etc. Network troubleshooting & diagnosis data ports. Wireless troubleshooting/Wireless certificates. Data Retrieval from Hard Drives of defective laptops (when possible). Bit-locker encryption recovery. Roaming and Local Profile Management. Home Drive/Network Space Admin. Shared Folders and Permissions Admin. Submission of RFQs and raising of Purchase Requisitions for IT equipment. Delivery of IT Training and IT Inductions. I am very comfortable in a classroom/training room environment and speaking in Public. Provisioning of SIP desk phones and administration of Mobile Smart Phones. Network/Server Room Troubleshooting and Implementation of Change Management to replace CISCO/APC modules when required. Arrange RMA of defective modules to Vendor. I have 2 years experience in Customer Service (Tech Support) at Amazon.co.uk I also have 15 years experience in Electronic Design & Troubleshooting with companies such as Flextronics and Artesyn

    $15.00 /hr
    0 hours
    0.00
  4. Renato Frota

    Renato Frota

    Complete IT Consultant / Programmer / Assistant

    Brazil - Last active: 02/28/2014 - Tests: 2

    I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.

    $30.00 /hr
    0 hours
    0.00
  5. Clayton Quist

    Clayton Quist

    Experienced Customer Service, Technical Support & Sales Representative

    Canada - Last active: 07/10/2014 - Tests: 9

    PROFILE: High-performing customer service, technical support, and sales representative with 8 years experience seeking employment in the customer service industry. I've won several metrics-based contests for best in sales and resolutions, and regularly receive kudos from clients for excellence in service. SERVICE: Consistently positive attitude. Customer focused. Fast paced. Recognize sale opportunities. Handle escalations. Client retention. Work independently or in a team. Keep Quality Score of 85%–100%. TECHNICAL SKILLS: (A+) Qualified, Advanced O/S Troubleshooting for Windows Products (95, 98, ME, NT, 2000 Server, XP Pro, Vista, 7), Advanced Security and Networking (Networking+ Qualified), Remote Assistance, MS Office, Google Docs, Corel WordPerfect, OpenOffice, Adobe Acrobat, iPod and iTunes, Mac OSX, HTML, MediaWiki, SEO, WordPress, and some experience with Java, CSS, SQL, SSH & telnet LEADERSHIP: Participated in team building meetings and activities. Mentored in new agent transitions. Involved with Team Leads to increase resolutions and sales metrics for other agents. Selected to be in test projects aimed at changing policies and procedures. Worked with programmers in product revisions. REWARD & RECOGNITION: • Generated Most Revenue (Dell sales record, 2008) • Highest Close-rate (Dell sales record, 2008) • Highest Revenue Per Call (Dell sales record, 2008)

    $21.00 /hr
    160 hours
    5.00
  6. Alma Ritchel Merin

    Alma Ritchel Merin

    VA, Project Manager, QA, Customer Support, Transcriptionist

    Philippines - Last active: 7 days ago - Tests: 10

    I am a work at home breadwinner. I've been working as a Freelancer/Virtual Assistant for 5 years now. I have experienced managing Programmers, Graphic Designers, QA, Article Writers and Transcriptionists. I also have experienced working as a Business Development Representative and Customer Support/Technical Support. In my past time or when the mood strikes, I blog. You can check-out my blogs below: http://www.ladygeekwannabe.com http://www.onlinediaryofalritch.com

    $6.67 /hr
    244 hours
    4.95
  7. Kylos L.

    Kylos L.

    Data Entry,Web Scraper,Web Research, And Live Chat Specialist

    Malaysia - Last active: 1 month ago - Tests: 8

    Mission:Provide quality assured output/product. Job:Live Chat Agent,Customer Service,Data Entry,Web Research,Proof Reading(Chinese),Translation(Chinese-English),Web Scraping Communication:Skype,oDesk,Email. Availability:Open for hourly project(2-10hour daily). --------------------------------------------------------------------- My Personality: -Adaptive,quick learner,data nerd,computer geek,curious,patient,tolerant,kind,gentle. Programming Language i understand: -C,C++,Java,PHP,MySql,HTML,CSS. Software&Application i use: -Microsoft Office , Skype , Gmail , Google Drive , Google Doc , Photoshop , Netbean ,Eclipse,Microsoft Visual Studio , Trello , Asana , Sony Vegas Pro , Open Broadcast Software , Xampp,Sublime Text , Wordpress and etc.... Communication method: -Email,Facebook,Skype,Twitter,Google+. Dialect Spoken: -Mandarin , Cantonese , Hokkien , Malay , English. Working Experience: -Data entry project. -Web Research and Review project. -Web Scraping project -Offline Customer Service Job. -Others(Effect Machine Setup) Interest: -Game Development,Web Application Development,Mobile Application Development. -Learning new application or system.

    $4.50 /hr
    111 hours
    5.00
  8. Shelby W.

    Shelby W.

    Wordpress | Shopify | Squarespace | Graphic Design | SEO

    Philippines - Last active: 13 hours ago - Tests: 1 - Portfolio: 7

    I am a hardworking, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems. I have 6 years experience as a virtual assistant, graphic design, search engine optimizer, wordpress and shopify eCommerce, admin support such as inbound and outbound calls, email and chat support. WordPress/Woocommerce/Shopify/Squarespace Theme Installation Theme Customization Install Plugins Add/Editing Contents Add/Editing Products Graphic Design Work Admin Support - Email & Chat Support - Inventory Listing - etc. I am good at what I do and I'm confident and I have many clients to back that up.. my title says it all. If you need an honest and good person to work for you, please hire me today.

    $11.11 /hr
    600 hours
    4.96
  9. Vladimir Briceno-Prince

    Vladimir Briceno-Prince

    Journalist / Master in Corp.Communication / Bilingual(english/spanish)

    Venezuela - Last active: 13 hours ago - Tests: 6

    Over the past 7 years, I have served in various leadership roles within my organization. meeting and exceeding our goals. Im a bilingual journalist (native Spanish) with a master in corporate communications, with experience managing communications and customer care departments. What can I offer to you? - Outstanding writing, editing and proofreading skills in both spanish and english - Advanced translation skills ( Spanish-english-spanish) - Advanced knowledge and experience in Social Media (SMM SMO) - Advanced knowledge and experience in customer service channels. - Advanced knowledge and experience in marketing activities. - Advanced knowledge and experience in E-commerce solutions. - Basic experience in graphic design.

    $10.80 /hr
    355 hours
    5.00
  10. Sherwin V.

    Sherwin V.

    Virtual Assistant, Ecommerce, Real Estate, Tech Support, Social Media

    Philippines - Last active: 13 hours ago - Tests: 9 - Portfolio: 7

    With more than 5k hours worked on odesk and backed up by good feedback, I can say that I have gained enough experience and continually polishing my skills acquired. My goal is to provide quality services to clients and give them the expression of being satisfied and happy with the work that I have done. My skills in teaching gave me a new perspective of rendering services that is beyond my profession as a teacher. I have gained my computer skills in providing administrative support in my years of experience in teaching. Now, I want to extend my capacity as a freelancer in providing quality services to other people. I believe that the skills that I have develop will be of better use if it is given the chance to prove itself by providing accurate and efficient services that the clients would expect. I am a professional and rest assure that I work professionally and can communicate professionally. But most importantly to work with other people with harmony and cooperation without deteriorating the quality of services rendered.

    $6.67 /hr
    5,952 hours
    4.66