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Upwork Live Chat Operator Jobs Completed Quarterly

On average, 59 Live Chat Operator projects are completed every quarter on Upwork.


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Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.47.

Last updated: October 1, 2015
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Sachit Jani

Sachit Jani

Customer Support via Chat, Email & Phone (Technical & Non-Technical)

India - Tests: 7

I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

$8.89 /hr
0 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Bogdan Kostritskyy

Bogdan Kostritskyy

Customer Support

Ukraine - Tests: 3 - Portfolio: 1

Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

$4.00 /hr
0 hours

Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,504 hours

Avinash Ramchandani

Avinash Ramchandani

Customer Service Manager/Admin Assistant

Pakistan - Tests: 2

Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

Groups: Pro Customer Service

$14.96 /hr
0 hours

Ralph Ervin De Venecia Ignacio

Ralph Ervin De Venecia Ignacio

Virtual assistant, Infomation Technology Expert, Networking, DataEntry

Philippines - Tests: 1

I am fluent in English both written and spoken, and can take on a wide range of tasks. I also have experience in Cisco networking and I am well oriented with Microsoft Word, Excel, Powerpoint, Java Programming, Data Entry and Adobe Photoshop. I can also work under pressure and can do multiple tasks and pass requirements on time.

91% Job Success
$4.44 /hr
2,067 hours

Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,194 hours

Julien Mauduit

Julien Mauduit

Operation Manager

France - Tests: 5

I have an extended experience in customer service, technical and sales support, operation & project management, Meta-Web, QA and Translation. I am available for: -Live Chat and Phone Support Representative -Zendesk Customer Service Specialist -Customer Service Supervisor -Ticket, Chat, Phone, Social Support Agent I started my career at the complete bottom, outbound cold calling and booking some test drives for major US car companies, my objectives were 5/day but after a couple of weeks I was averaging 35/day. Then I discovered customer support, always here to exceed clients' expectations, I could learn to flip any upset customer to a customer for life after solving their issues in no time, wrapping them in a warm blanket. Through all those experiences I reached the position of Operation manager in Czech Republic taking care of a 150 people for the Microsoft team, having multiple meetings, multitasking between phone, chat and email, I am just loving it! I am fluent in English and native French, I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

Groups: Pro Customer Service

100% Job Success
$25.00 /hr
3,953 hours

Alma Ritchel Merin

Alma Ritchel Merin

VA, Project Manager, QA, Customer Support

Philippines - Tests: 10

I am a work at home breadwinner. I've been working as a Freelancer/Virtual Assistant for 5 years now. I have experienced managing Programmers, Graphic Designers, QA, Article Writers and Transcriptionists. I also have experienced working as a Business Development Representative and Customer Support/Technical Support. In my past time or when the mood strikes, I blog. You can check-out my blogs below:

$6.67 /hr
262 hours

Byron Lopez

Byron Lopez

Helpdesk SME and tech support specialist

Costa Rica - Tests: 5

Hewlett Packard HPSD: Storage solution for different companies, storage works architecture and solutions. Providing support to enterprises and their storage network (SAN) support to entry & mid level storage servers and enclosures. Troubleshooting, configuration, cabling, management and backup solutions handling live data within different operating systems, replication, snapshots, booting from SAN, and Data center management from remote interface. LINUX, HPUX, SOLARIS, MICROSOFTT WINDOWS STORAGE SERVER, VMWARE, ESX. AEGIS help desk analyst level 2: to provide out of the box it solution, staff management, and business solution for the account. Achievements: create the tier 2 structure, action plan to improve the first call resolution, SME position, backup supervisor, training structure changes, QA form modifications.

85% Job Success
$5.56 /hr
2,032 hours