Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 41 Online Help projects are completed every quarter on Upwork.

41

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: August 1, 2015

Popular Online Help Searches

Clear all filters
  1. Mikaela Serevan

    Data entry expert

    Romania - Last active: 4 months ago

    I've worked over the last 3 years as a QA Tester at GFK Romania. I'm a very fast learner, self-confident, detail oriented with high knowledge in cleaning and modeling data. I have skills like: - MS Office Advanced, Spss, Sql, Sap, Oracle Business Inteligence Enterprise Ed., C++ and Fox Pro.

    $3.33 /hr
    660 hours
    0.00
  2. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Last active: 2 days ago - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    170 hours
    0.00
  3. Nitin Khatri

    Nitin Khatri

    CCTV & Networking(Wireless/Wired) Technical Support

    India - Last active: 1 month ago - Portfolio: 1

    Online Technical Support Areas # Windows OS Networking related Issues super fast resolver # Wireless Networking Setup Point 2 Point / Point 2 Multi point (Microtik,UBNT,TPlink,others) # CCTV Remote View Setup # Wireless IP Camera, IP Camera Installation, Configuration, NVR Setup # Wired/Wireless LAN Device Networking New or Old Network Setup Configuration # VPN Internet Connectivity Setup Server and Client for Multiple Office Connectivity # Bio Metric fingerprint card reader Attendance Machine Software Installation # Barcode Projects for SME Industries and Shops Setup,Installation (Barcode Scanners,Software's,Barcode Printers,POS Monitors,Thermal Printers) # OMR Software & Printer, Kisok System, Token System, Online Pretest Exam, Smart Classes, Electronic Locker Configuration # Accounting,Hotel,School,Attendance,Payroll,Hotel Wifi Billing Software related Installation

    $5.00 /hr
    0 hours
    0.00
  4. ATTA UL MUSAWAR

    ATTA UL MUSAWAR

    Expert in Bootstrap, Wordpress, Magento, PHP

    Pakistan - Last active: 1 day ago - Tests: 7 - Portfolio: 8

    My core Skills are: HTML5, CSS3, PHP & Mysql, Wordpress, Magento, Bootstrap, Commerce Sites/Sores, Paypal Payment Gateway, OpenCart. I can develop any type of website in Just a Weak or a Day. *NOW 40+ HRS/Week* Reasons to hire me: * I have great communication skills (unlike most really talented developers) * I am available at least 8 hours of daytime (whatever your timezone is) * I've been developing for 3 years. There is virtually nothing I can't do. * I work multiple times faster than most developers on oDesk (I've checked), which makes me actually a money saver, even with my rate. Generally I make your life easy.

    $12.00 /hr
    307 hours
    4.88
  5. Camille Villegas

    Camille Villegas

    Expert in Customer Service with Sales and technical Experience

    Philippines - Last active: 1 day ago - Tests: 4

    For almost 5 years now I have been a customer service representative for 3 different big BPO companies. I have catered services for Customer care,billing and technical areas of the service which made me master and gained such skills such as excellent verbal and written skills,multitasking,computer and internet literate,technical knowledge,data entry,research and I am looking for new opportunities to work and contribute my skills. I also have experienced member services assistance online where I have processed and ship orders and fashion assistance as well

    $6.00 /hr
    842 hours
    5.00
  6. Maria concepcion M.

    Maria concepcion M.

    Ecommerce Virtual Assistant / Customer Service Pro 5,000+ Odesk Hours

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 9

    To be able to perform quality works with over 8 years experience in Ecommerce, Customer Service, Social Media Marketing, Data Mining, Research and Office Management using web tools such as Channel Advisor and Zendesk. I fully guarantee accurate, competitive and fast turnover for each and every project I am fortunate to work on.

    $4.44 /hr
    10,727 hours
    4.63
  7. Ahsanur Kabir

    Ahsanur Kabir Agency Contractor

    HTML CSS SEO eBay Amzon Listing Template Designer Store Manger

    Bangladesh - Last active: 1 day ago - Tests: 5 - Portfolio: 17

    I have over 5 years of experience in eBay, Amazon, Etsy, Shopify, Volusion, Magento, BigCommerce, WooCommerce, & others eCommerce product listing, Web Research, Data Entry, etc. Listing platform or tools I used are ChannelAdvisor, inkFrog, M2E Pro, Auctiva, TurboLsiter, HighWire, Linnworks, BlackThorne Pro, etc. Over 2 years experience on adding items to eBay Motors with vehicles / parts compatibility. Also familiar with all basic photo editing, HTML, & CSS. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver your project efficiently. Also experienced with domain registration & hosting, cPanel management, WordPress installation, Theme, Page, & Post management with proper media like audio, video, images, etc. I am available for both short term and long term projects but prefer long term projects. I am available to work 6 days per week except Friday & my working hours are flexible. Looking forward to build win-win relationship with you. Thanks for reading!

    Groups: BigCommerce, Bluehost Developers and Designers...

    Associated with: WebNext BD

    $10.00 /hr
    7,679 hours
    4.87
  8. Natalie Webb

    Natalie Webb

    Business Analyst & Tech Writer

    United States - Last active: 07/30/2014 - Tests: 4 - Portfolio: 1

    I have over 10 years of experience in Business Analysis and Technical Writing. If you have issues translating end user requirements into information your developers can use, I am your solution. When development is complete I can lead the client through end user testing and create the documents they need to use their new application. I also have a great deal of experience working with and managing virtual teams, in which the team members were scattered across time zones and cultures.

    $22.22 /hr
    47 hours
    5.00
  9. Imtiazul Haque

    Imtiazul Haque Agency Contractor

    Online Business Marketing Expert

    India - Last active: 2 months ago - Tests: 7 - Portfolio: 30

    I have been doing Online Marketing for past 10 years.My Job is a challenging work for me.I learn every day and experiment it live.I have worked with startups and also well established Online companies.During my experiences I learnt to give respect to earn Respect. I respect other people's time, effort and money that's why I always provide high quality deliverables in quick turn around time. My main skills and specialities: Online Marketing, Social Media Marketing, Content Marketing, Editing and Publishing articles for WordPress, Brand Marketing and Development, Web Analytics, Email Marketing,Lead Generation,Leadership, Strategic Planning. Reach out to me for a quick conversation about how I can help your business reach the right audience using latest and effective internet marketing techniques. I am proud to work more the 3k hours individual and my company profile in upwork crossing 10k hours https://www.upwork.com/companies/~01fed40583c372cafb Thanks to my all the clients for appreciating my work. God Bless them All.

    Groups: salesforce.com, Yahoo Web Hosting Designer

    Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

    $11.11 /hr
    3,967 hours
    4.94