Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 38 Online Help projects are completed every quarter on Upwork.

38

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015

Popular Online Help Searches

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  1. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Last active: 2 days ago - Tests: 3 - Portfolio: 3

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - PHP - JavaScript - jQuery - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $7.00 /hr
    162 hours
    5.00
  2. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 4 days ago - Tests: 66 - Portfolio: 15

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    224 hours
    5.00
  3. Kristi Ceca

    Kristi Ceca

    Certified Albanian/Italian Translator, Proofreader, Transcriber

    Albania - Last active: 12 days ago - Tests: 9 - Portfolio: 2

    Translation of technical and web content from and to Albanian, Italian and English. I have more than 6 years of experience in Translation [web, scientific, market], creative writing, editing and data entry, good skills in all MS Office applications, Adobe Acrobat, Photoshop, InDesign, as well as Joomla CMS. Three principles describe my work style - dedication to the task in hand, determination to learn and fulfill it in the best possible way and self-esteem not allowing me to do things that I cannot. Few samples of my translation are attached along with the resume for your kind consideration as a demonstration of my command over these languages. I have been known for working with minimal directions thereby finishing assigned projects well before time deadlines without fail. My clients are my top priority, and their satisfaction is what drives me. I am versatile and can adapt quickly to any guidelines, demands, technologies, etc. Quality work at a fair price. I look forward to helping you reach your translation goals!

    $10.00 /hr
    0 hours
    4.99
  4. Kris Nicolas

    Kris Nicolas

    Virtual Assistant / Data Entry / Web Researcher / Lead Generator

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like video editing experience, webinar set-up, WordPress admin skills and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

    $10.00 /hr
    4,406 hours
    4.73
  5. Kamal H.

    Kamal H. Agency Contractor

    EXPERT CONSULT /PROGRAMMER INCLUDING WEB DESIGN/DESKTOP AND DEVELOPMEN

    Palestinian Territories - Last active: 07/03/2014 - Tests: 1 - Portfolio: 9

    Utilizing my experience, background and computer and internet skills with my professional experience. My main interest and experience in developing internet websites and projects, pros and cons, with skills HTML, JSP pages, Embedding database applications online into internet driven pages, SQL and development web and end-user standalone applications. This may include languages like JAVA, C++, and others ON BOTH LINUX/UNIX AND WINDOWS . Communicating very well online through chat, e-mails, conferencing, phone when needed, and all my internet skills. Skype @ Compcco

    Associated with: Computer Consult Co

    $35.00 /hr
    0 hours
    4.89
  6. Chris Astley

    Chris Astley

    Magento, eBay, Amazon, eCommerce, M2EPro Magmi Professional

    United Kingdom - Last active: 09/26/2014 - Tests: 7 - Portfolio: 4

    A highly creative, efficient eCommerce Manager, I am an enthusiastic individual with many experience in the Automotive industry. I thrive on working in highly pressurised environments and possess very strong problem solving skills. I have a passion for eCommerce, SEO and the automotive industry.

    $38.00 /hr
    10 hours
    4.78
  7. Andrew R.

    Andrew R.

    Independent Engineer

    Russia - Last active: 17 days ago - Tests: 2

    Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design/research, (+using own-created tools). • Music making/sound design and restoration. • HTML5/CSS3/PHP experience (no frameworks please) • Windows software development (C++/Delphi) • Complex solution consulting (Psyhcology, marketing, design) I am an expert on human interaction with computer and social systems. I have extensive knowledge in the field of social psychology and Neuro-Linguistic, certification and training in the field of human development, advertising and hypnosis. I started as a programmer with a system programming in 1996, participated in the development of high-speed data access systems including a SQL server core. Later I became interested in the development of programs for web and design. Now I have consulting and training knowledge for people in the field of personal development and personal growth, finding solutions to complex problems in a lack of information. Also, I understand the problems of the human-computer interaction and human-human social networks. Creative skills: Photo restoration and image design. very good video restoration knowledge using own created software and Avisynth. I have own created restoration software. I have great knowledge in PHP/HTML5/CSS programing and design. I wrote music (VST/VSTi) and SFX for video production. Sound and Photo restoration. Vector graphic ilustration and design, color grading. As a software developer I have computer programming experience in: realtime system design, Win32 (GDI, MT, TCP/IP), binary and text data parse and retrieving, design of special data access algorithms, cache subsystem, image and video restoration algorithms.

    $33.33 /hr
    0 hours
    0.00
  8. Bob Lietka

    Bob Lietka

    Consultant

    United States - Last active: 07/14/2014 - Tests: 3

    Highly-versatile technical professional with a background in project management, customer service, test lab configuration, quality control and software/hardware support for on-site and remote processing. Accomplished in setting up, consolidating and managing test labs for complex environments, providing means to ensure quality operations on disparate computer images for immediate production use. Comprehensive knowledge in technical support for desktop machines, server farms, software, peripherals and troubleshooting all manner of issues. Skilled in establishing accurate test conditions and designing and automating detailed test scripts as well as documenting, prioritizing and recommending/developing resolution for bugs, breaks and stoppages. Proven ability to interact with end-users, vendors, cross-functional leaders and specialists to gather data, analyze returns and devise solutions while strengthening brand experiences. Adept at blending strong decision-making with outstanding organizational skills, solid leadership and strong communication to effect change, improve processes and elevate quality to world-class standards. Uniquely suited to remote support and telecommuting without loss of productivity; able to lead and motivate, empower and monitor remote employees. Characterized by integrity, stand-out work ethic, critical thinking and a drive to improve processes, services and customer relations.

    $55.56 /hr
    0 hours
    0.00
  9. Urvashi P.

    Urvashi P.

    Expert SEO & Link Building Sepcialist, Genius On Page Optimizer

    India - Last active: 2 days ago - Tests: 2 - Portfolio: 2

    Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

    $5.56 /hr
    3,824 hours
    4.85