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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


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Time needed to complete a Technical Documentation project on Upwork.

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Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Ivy Magsipoc

Ivy Magsipoc

Web Content Developer, Technical Writer, Project Coordinator

Philippines - Tests: 2 - Portfolio: 4

TECHNICAL SKILLS Proficient in MS Word, Excel, Powerpoint, Project Metrics Tools: Vovici, NoHold Metrics, Omniture Content Management Tools: Salesforce, NoHold, Fatwire, RightNow Document Management Platform: Google Docs Programming Languages: HTML, CSS PROFESSIONAL PROJECTS Synnex-Concentrix Philippines Web Content Developer II, July 2010 – Present Major projects handled: • Product Launches, 2010 – Present • Salesforce Migration, 2013 – Project Lead • Homesupport to Migration, 2013 – Project Lead • Linksys Mobile International Launch, 2013 – Project Lead • Linksys Smart Wi-Fi Rebranding, 2012 – Project Lead • Cisco Connect Cloud Launch (Articles), 2012 – Project Lead • LinksysByCisco Migration, 2011 – Logistics • Website Launch, 2010-2011 Primary tasks handled: • Quarterly Business Reviews Presentations (local, global, Cx) • Online Customer Feedback • Weekly Report, Time Allocation, Monthly Timesheet • Vovici • Omniture • Remedy Case, Care Case, Appirio • Project Management Officer Site Source 101 Project Manager, February 2011 – June 2012 HP Outsourcing Inc. Project Coordinator, Aug. 2009 – July 2010 Website Testing and QA, Jan. 2009 – Jul. 2009 Kinetique Systems, Inc. Software Testing and QA, May 2008 – Oct. 2008

$5.00 /hr
17 hours

Anna Naumova

Anna Naumova

Business analyst

Russia - Tests: 3

I need a small projects no more than 10 hours/week to gain experience in Business analysis. I work in SQA for 7 years, and part of my job is leading the testing for projects, as well as analyzing the requirements. Recently I was leading the project for piloting new custom system, participated there for its full lifecycle, from elicitation requirements and documenting it, to implementation, validation and writing users manual. The project is finished and as my main responsibilities do not include requirements writing, I want to find appropriate projects here.

$16.67 /hr
59 hours

Bodo Frost

Bodo Frost

Project Portfolio Management Specialist, PMO Manager, Coach


Bodo is an experienced business and ICT PMO/PPM consultant with over 20 years experience in the industry. He has a consultative management style to coach and develop staff whilst also managing the people, processes and tools aspects to successfully deliver Business Technology Change programs adding value to organisations. He has had great success as a consultant working with leading international organisations over the last 20 years to implement business change programs and world best practice project and portfolio management capabilities. Along the way he has helped many people to succeed in their careers by empowering them to reach for the best.

$65.00 /hr
0 hours

Jean A.

Jean A.

Scripter-Technical support

Belgium - Tests: 2 - Portfolio: 1

10 Years of practical experience from Customer tech Support to Help desk function for the European Commission. AA Sacramento City College. Skilled and experienced in a broad set of products from Software to Hardware Areas of expertise mobile devices and different flavors of Workstations. Will gladly share my experience over an interview. Hourly rate is negotiable

$14.44 /hr
0 hours

Alexander Lor

Alexander Lor

Moodle Consultant and Instructional Designer

Australia - Tests: 3

Over the last four years, I have worked on a wide range of elearning projects as an instructional designer, online course developer and Learning Management System administrator. I currently implement, develop and maintain Moodle LMS systems for educational institutes in Australia. This ranges from small tasks such as plugin installations, site configurations to larger tasks such as course backups and website integration. For elearning course development I use Adobe Captivate, Articulate Storyline and Camtasia. I also have some experience in the following areas: LMS site setup and customisation, SugarCRM, Survey Monkey, Joomla website development, PDF/Word conversion, Data entry, Vettrak, Articulate Storyline, Adobe Captivate, Microsoft Office packages, Adobe software packages, Audio/Video recording, Screencasting, Tumult HYPE, Video/DVD conversions, social media marketing, Youtube transcription/closed captions development, change management implementation, Wimba authoring, Apple Mobile device management, LLN course development. I’m available for projects in the following areas... - Instructional design consultation - Online course development - Moodle setup and administration - Website development - Moodle Administrative support - Technical/support documentation

$55.56 /hr
0 hours

Mahesh R.

Mahesh R.

Project Manager, Business/Technical Analyst with 6+ year of Experience

India - Tests: 11 - Portfolio: 2

***100 Odesk hours in first 2 months*** It is easy to develop a software when you know precisely what to build and how to build. A structured documented method of entire SDLC can reduce a person's effort to a great extent and help in builduing a solid and stable software. According to statistics, following are the benefits of clear software requirements: ► Reduces cost as much as 60% on time and budget. ► 3 times less project failures. ► Reduces 70% to 85% of the rework costs. ► Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements. ► If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released. Objective: To produce a properly sturctured requirement for my employer which can help reduce the efforts and amounts needed to develop the entire software. Summary: Business Analyst/Requirement Analyst/Technical Analyst with total experience of 6+ years. Professional strengths: ► Possess good oral and written communication skills ► Possess worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ► Have experience in interacting directly with key business users and geographically dispersed stakeholders ► Extract, analyze and understand business requirements, gap analysis between goals and existing business processes ► Experienced in logical and use-case modeling ► Experienced in business modeling ► GUI wire framing ► Experienced in creating excellent documentation on business and functional requirements ► Experienced to act as a bridge between customer and implementation team ► Experienced in performing functional verification of requirements before customer delivery. ► Well organized and structured ► Quick learner, analytical mind ► Have good trouble shooting skill ► Experienced working in multiple time zones ► Extensively experienced in working from home office remotely for almost 4+ years with no monitoring ► Specialized in eliciting business and functional requirements with out a single voice call with clients. Technical Skills: ► Possess knowledge of UML, Waterfall and Agile ► Familiar with programming Pro *C, C, PL/SQL, SHELLSCRIPT, UNIX, HTML, PHP, CSS, JAVASCRIPT. ► Familiar with Microsoft Office (Visio, Excel, Outlook, PowerPoint and Word) ► Have knowledge on SQL and databases ► Familiar with Filezilla, Borland Together, Tortoise SVN, GENEVA, IRB. Specific Domain Skills: ► Insurance ► Admin & Billing ► Healthcare ► Telecom ► E-commerce ► Mobile (Iphone, Android, Corona) Do you have an idea for a business system, and need a business analyst who is good in communication? I can help you realize it using following services: Primary Services: Initiation Phase ► Interact with business stakeholders ► Elicit and gather business requirement through one to one discussions or JRD's ► Document business requirements (BRD)/ Project vision document Analysis Phase ► High level wireframing ► Translate business requirements into functional specs ► Use case analysis using UML, use case diagrams ► Document software functional requirements specifications (SRS) Design Phase ► Class diagrams ► Use case diagrams ► System interaction diagrams ► Sequence diagrams Secondary Services: Design and Testing Phases ► Functional Testing/ requirements verification ► Usability testing ► UAT (User Acceptance Testing) My profile suits for analysis and design phases of SDLC for following roles: ► Technical Business Analyst ► Requirements Analyst ► IT Business Analyst

79% Job Success
$33.33 /hr
124 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Jeffry S.

Jeffry S.

Systems Engineer

Dominican Republic - Tests: 16 - Portfolio: 1

My LinkedIn Profile Server Manager in Windows 2000, 2003 and 2008 Server: Domain Admin, Active Directory, domains, control, policies, IIS, etc.. Lotus Notes Domino Administrator Admin Operating Systems Windows XP, Vista, 7. Support for Mac OS Tiger, Leopard, Snow Leopard, Apple. Office 2000, 2003, 2007, 2010 for Windows. Office 2004, 2008 for Mac Telecommunications: PBX configuration, AVAYA Central Manager, Fleet Management, Balckberry, iPhone. Configure all printer models, repair, etc.. Mac Support. Install, configure and use VMWare ESXi, Vsphere and VMWare Workstation.

75% Job Success
$25.56 /hr
0 hours

Anamika Chowdhury

Anamika Chowdhury Agency Contractor

10+ Years Experience in Manual Testing

India - Tests: 5

I have a vast experience in testing domain. I have worked with many MNC companies as tester and later as Test lead. I have testing experience in Web Applications, desktop applications, websites, Android and IPhone applications and websites. Also, in documentation process, I have worked on preparing Test cases, Test plans, strategy documents, Defects reports, project reports etc. I have worked on many websites QA projects as tester and have performed Multi browser and Multi OS testing techniques. Some Projects I have worked on: Social Media website project (YTK): I have worked on this website testing phase. This website is a social media website having many of the Facebook features. In this website, multi OS and numti brower testing has been done in each sprint/release. Kittco Website app: I have worked for Kittco website testing also. multi OS and numti brower testing has been done in each sprint/release. Quark Express: Quark express product and its website has been tested by me also. Many CRM and online shopping websites has been tested by me. Many testing types has been performed on them including payment methods like Paypal

Associated with: ANA Solutions

$5.56 /hr
6 hours