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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.

44

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: September 1, 2015

Popular Technical Documentation Searches

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  1. Aliaa B.

    Aliaa B.

    Software Developer and Technical Writer

    Ireland - Tests: 3 - Portfolio: 5

    I am a software engineer with over four years experience in complete software development life cycle. I gained experience in development using numerous programming languages, including Java, C#, and C++. Additionally, I acquired solid experience in development using different platforms, such as Eclipse, JBuilder, NetBeans, and Microsoft Visual Studio .Net. Additionally, I have a very good experience in writing/editing technical IT content and writing scientific papers, presentations, and software manuals/documentation. I intend to utilize my experience in handling large assignments with ability to deliver outcome within the deadline. I am looking forward to serve an esteemed client with my dedication & extensive experience.

    $16.67 /hr
    3,693 hours
    5.00
  2. Arsalan A.

    Arsalan A.

    Sr. QA Analyst | Website & Mobile Apps QA | Project Manager

    Pakistan - Tests: 10 - Portfolio: 9

    ★ 6000+ UpWork Hours ★ ★ 98% Job Success ★ I am Testing/QA Consultant having 9 years of experience in Software Testing and Quality Assurance of application in different domains. Services:- ----------- - Website Testing, Windows based Applications Testing, Mobile Application, CRM and ERP’s testing - Functional Testing of Website Application ensuring complete functionality as per customer requirements - GUI/UX Testing of Web Application on Multiple Browsers such as (IE. Mozilla, Chrome, Avant, Opera etc) - Bug Reporting in Tools like JIRA, MANTIS, Pivotal Tracker, GITHUB, Asana - Writing of User Guides/Configuration guides for End User. - Mobile Testing (Android & iOS) - Writing Software Requirement Specification (SRS) - Project Management (Allocation of resources, Tasks, coordination with project resources, Progress Reporting) Domain Expertise:- ----------------------- • Test Planning • Test Scenarios Creation • Test Case Writing • Test Automation using Selenium & Test NG Framework • Testing in accordance with technical/ UI design • Technical Writing (User Guides, Configuration Guides, .CHM Help Files for any Web & Desktop Application) • Agile-Scrum Methodology • Functional, Smoke, Sanity, Integration Testing • Retesting & Regression Testing • UI & UX Testing • Data Base Testing • Cross-Browser Testing • Usability Testing • Bug life cycle (With detailed Title, Reproduction steps, OS & Browser(V), Screenshots/Video, Severity & Priority etc). Successfully Completed Testing with following major companies:- ------------------------------------------------------------------------------- - www.bookingbuilder.com - Travel Industry Application - www.fauji.org.pk - Healthcare ERP - www.stockhouse.com - Stock Exchange Application - www.admissionscentral.com - Admissions/ Education Application - www.touch2success.com - Restaurants/ Online Ordering System - www.go-gulf.ae/ - Go Gulf Job Portal, CEIBS Any many more clients Bug Tracking/ Project Management Tools:- ---------------------------------------------------- - JIRA - Mantis - Asana - Pivotal Tracker - GitHub - Spira Test - Microsoft Project - Ms Visio for Flow Diagrams

    $10.00 /hr
    6,161 hours
    4.91
  3. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  4. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  5. Charudatta M.

    Charudatta M. Agency Contractor

    Brainbench Certified Technical Writer/ Documentation Expert

    India - Tests: 9 - Portfolio: 14

    Over the last 13 years, I created various user guides, administration guides, reference guides, troubleshooting guides, installation manuals, and Web help systems for a various engineering and software products and projects. My core competency lies in managing end-to-end documentation for software projects. But, I also work on improving and maintaining the existing documentation or create printed guides for a product. After working on different documentation projects, I developed professional expertise in using various documentation tools, such as Confluence, HelpGizmo, Wordpress, Help & Manual, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, MS Office, and technologies, such as single sourcing, DITA, and content management system. In addition to documentation tools, I have good understanding of the software languages, such as C/C++, Java, PHP, CSS, HTML, and databases, such as MS Access, MY SQL, and so on. I am seeking opportunities to develop documentation from the ground up for your business.

    Associated with: Charudatta M.

    $20.00 /hr
    1,942 hours
    4.91
  6. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  7. Kiran M.

    Kiran M.

    C#, WinForms, WPF Application Developer and XAML Design Expert

    Pakistan - Tests: 3 - Portfolio: 15

    ★ 3+ yrs of software design, development, and configuration experience ★ C#, VB.NET(3.5, 4.0, 4.5), WPF, MVVM, Web, Windows Services ★ ADO.NET, Entity Framework, LINQ, 3-tier,n-tier, Winforms desktop applications ★ ASP.NET web apps, Silverlight ,Telerik & DevXpress. I have worked with .NET (C#, VB.NET) and databases such as SQL Server 2008/2012, MySQL 5, SQLLite and Oracle 9i. I have complete command over Microsoft Office Tools. I have extensive experience with 3rd party APIs such as 1. Twitter API 2. Google API 3. Code Reason Reports 4. EDD (Easy Digital Downloads) Licensing integration. 5. Telerik Rad Controls for ASP.NET AJAX 6. Telerik RAD Controls for WPF (Windows Presentation Foundation) 7. Telerik RAD Controls for Winforms 8. DevXpress/DExperience for Web and Winforms 9. Krypton Toolkit 10. Microsoft Excel Interop and Microsoft Word Interop 11. Microsoft SQL Server 2000/2005/2008/2008 R2 12. Microsoft SQL Server Compact 3.5 & 4.0 13. Windows Communication Foundation (WCF Services) 14. Microsoft Entity Framework 4.x/ADO.NET Entity Framework 15. LINQ to Entities, LINQ to SQL, LINQ to objects 16. Telerik OpenAcces ORM (Database First, Model First) 17. Windows Presentation Foundation (WPF) and MVVM 18. Login Authentication/Encryption I have worked with enterprise grade software systems that are composed of multiple tiers and multiple layers, distributed client-server applications. I have also performed configuration and build management using Advanced Installer. I have participated in projects as project member while being in part of each stage from requirements gathering to system design, development, integration & quality assurance to deliver functional, usable and quality products. I have worked with lead developers and helped them define processes for maintaining quality of code, over life cycle of application development and have been a guiding mentor to my colleagues utilizing my experience in software development and best practices.

    $31.44 /hr
    1,465 hours
    4.85
  8. Juan Lebrijo

    Juan Lebrijo Agency Contractor

    Ruby on Rails Developer (and DevOps)

    Spain - Tests: 4 - Portfolio: 11

    What I do best (my favorite tasks): * Backend developer with Ruby on Rails and PostgreSQL * Front end development with HTML, CSS (HAML/SLIM and SCSS/SASS), Javascript (Jquery, AngularJS, NodeJS ...) * Expert in DevOps high availability, scalable, zero downtime deployment with: Ubuntu / Docker / Chef / Capistrano stack. NewRelic for monitoring. * Expert in payment gateways: Braintree (my favorite), Stripe and Paypal. * TDD and BDD: Rspec and Capybara are my favorite frameworks * Continuous Integration/Deployment with Jenkins

    Groups: Corona Labs, Engine Yard Ruby on Rails Professionals Network

    Associated with: Lebrijo.com

    $60.00 /hr
    2,801 hours
    4.97
  9. Kannappan K.

    Kannappan K.

    Expert iOS/Android QA Manager/Tester and PM/Business Analyst

    India - Tests: 8 - Portfolio: 15

    ****** Amongst the top 1% of successful Upwork Freelancer. ****** 14k+ hours of work experience in Upwork - shows my dedication towards the job. ****** Two 2000+ and One 1500+ hours contracts - shows the clients trust in my work. ****** Rated with 5-stars by clients - shows the quality of service rendered. ****** Reached these milestones in just 39 contracts - shows that I am one of the fastest growing Technical Freelancer on Upwork. Certified Software Testing professional (CSTE), with over 12 years of experience in Software testing. I have worked with companies like Travelocity, McAfee, Sony etc, familiar with Travel/Airlines, e-Commerce and Treasury domains. Experienced in web, desktop and Mobile apps testing on iPhone 6 Plus (iOS 8.2), iPhone 4S (iOS 7.1.2), iPad 2 and 4 (iOS 8.3), iPod Touch 5, equivalent to iPhone 5 (iOS 8.3), iPod Touch 4 (iOS 6.1.6), Google Nexus 5 running 5.1 (Lollipop), Samsung Galaxy S3 running 4.1.2 Jelly Bean, Samsung Galaxy Tab Plus running 4.1.2 Jelly Bean,. Good at Project Management, User Requirements Analysis and review, Test Data Preparation, Test scenarios identification, Test execution, Test reporting, QA Reviews, Defect tracking etc. I am involved in Requirements Gathering, Functional testing, System Testing, Integration testing, Smoke/Sanity Testing, Iteration close-out demos, Status Reporting to the clients etc. I would like to accept any online freelance jobs in Project Management, Business Analysis and Software Testing. To know more about the quality of my service please read the testimonials given by my clients.

    $25.00 /hr
    15,341 hours
    5.00