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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

Last updated: August 1, 2015
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  1. Maneesh Gupta

    Maneesh Gupta

    BI, Salesforce, Veeva CRM, Informatica, CRM, Reporting, ETL, Netezza

    United States - Last active: 4 days ago - Tests: 1

    I am a 10+ experienced IT professional working with one of world's largest IT Services companies. In my professional life so far, I have had great exposure at working on different technologies and domains for different clients worldwide. Have also worked face to face with clients in Europe, US and India. My technology stack includes Salesforce, CRM, Veeva CRM, Informatica Cloud, Could Integration, Informatica Powercenter, Netezza, Oracle PL/SQL, Cognos, Business Objects, Roambi, SSRS, ETL, Data- warehousing Have extensive experience in implementing global applications supporting large user base. Have created several BI reporting solutions end-to-end from the scratch (ETL + Reporting). Have excellent exposure to end to end software development life cycle. Got 10 years of experience in working in Integration projects involving various tools - Informatica, Oracle, SQL Server, SSRS, BO. Cognos, Salesforce etc. For last 3 years, I have been working on a global CRM system deployed across 85 countries with a user base of 20,000+. Have great experience in writing custom logic, triggers, visual force pages, workflows etc. Have also great exposure in terms of CRM related consulting, solution/architecture designing, Salesforce integration with on-premise applications, cloud-to-cloud integration etc.

    $18.00 /hr
    0 hours
  2. Emily D.

    Emily D.

    Personal Assistant / Project Manager / Research Assistant

    United States - Last active: 13 days ago - Tests: 2

    I have worked for two years developing skills as an Office Manager and Personal Assistant, dealing with database-management of clients, publication and website design and updates. As a Research Assistant I have worked with university professors to find resources and create lesson plans and teaching tools. I'm looking to help you with your specific needs to grow and enhance your business.

    $12.00 /hr
    49 hours
  3. Precious Majadas

    Precious Majadas

    Virtual Assistant/Customer Service/Account Manager / Transcriptionist

    Philippines - Last active: 26 days ago - Tests: 2 - Portfolio: 1

    A well rounded Customer Service, Appointment Settler and Virtual Assistant who is expert in Real Estate, Telco, Sales, Blogging, Socila Media and Computer Networking who has been in the business for 8 years. I am independent, knowledgeable and good with organizing thoughts and ideas. I am very patient and understanding when it comes to my clients' needs as well as establishing good professional relationship with my co-workers in and out of Odesk. I have handled several CRMs which is beneficial in organizing documents and events. I am familiar with zillow, trulla, craigslist, homeboom which are tools for Real Estate individuals. I have been using Google Docs, Google Drive, Google Calendar, Podcast, Outlook to share my works with the client. I am also familiar with tools to create basic infographics. I can do all tasks from making phone calls to get a sale, to doing blogs and reports. I do reporting through MsExcel, Word and PowerPoint with my previous clients. Not only that, I also do proof reading, blogging and research for a real estate company based in California. I find fun and excitement, at the same time I challenge myself in everything and every task that I do, may it be simple or complex. This is the reason why I work my way to achieve nothing but excellence.

    $10.00 /hr
    163 hours
  4. Charl Henning

    Charl Henning

    Podio Partner, Infusionsoft Referral Partner, OptimisePress, Globiflow

    South Africa - Last active: 1 month ago - Tests: 1 - Portfolio: 1

    Podio Partner ▪ Infusionsoft Referral Partner ▪ Optimise Press ▪ Workflow ▪ CRM ▪ Business process integration freelancer/pro I want to mainly focus on using Podio and it's third party integrations like Globiflow and Podiotools for CRM, spread sheet integration and workflow. I have several admin, computer and technical skills incl. f.e. integrating google drive as a better alternative to dropbox and Office. I am generally experienced in several software packages of which I can supply a list on request. Over the past few years I have shifted my focus to admin, business software customisation, editing and general intuitive problem solving through lateral thinking and teamwork. I am fully bilingual, an expert at Twitter and social media, and have an advanced knowledge of music spanning across all genres and DJ at about 20 weddings and other events a year. My experience has been gained in the Workflow, Tourism, Music and Entertainment industries. During my career I have become skilled in marketing via social media channels, design and layout of printed media and customer relations and guest house, hostel and hotel management.

    $50.00 /hr
    18 hours
  5. Eleazar Corilla

    Eleazar Corilla

    Solution Architect | Consultant

    Philippines - Last active: 10 days ago - Tests: 1 - Portfolio: 2

    My career has been built around helping business and people leverage technology to enhance productivity. My skill set lies within the area of Project Management with a specific focus on business enhancement process and standard customization within Salesforce platform. Through my vast experience with a variety of projects and development I have acquired a skill set which fully encompasses customer service, infrastructure design, administration and deployment. I have a strong belief that there is always a better, more efficient way of doing things, thus, I strive to assist clients to discover and implement stategies to go beyond their standard business process solutions. Currently hold the certification of Salesforce Administrator 201, Salesforce Advanced Administrator 211 and Developer 401. Certified Salesforce Professional. Verify via:

    $15.00 /hr
    0 hours
  6. Awais Khattak

    Awais Khattak Agency Contractor

    Expert Outbound Sales, Lead Generation & Appointment Setting

    Pakistan - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    I am a Seasoned & Energetic individual with more than three years of demonstrated experience and solid understanding of a diverse range of activities related to Telemarketing, Customer services and BPO. I am expert in making Outbound sales, Lead Generation, Call Closing and Appointment Fixing. I have a very healthy experience on the following projects: • Solar Energy • B2B Cold Calling • B2C Cold Calling • Reverse Mortgage • Merchant Processes I am seeking opportunities to work in a progressive environment where I can interactively use my educational qualification, professional experience and interpersonal skills

    Associated with: YMA

    $8.89 /hr
    3,031 hours
  7. Preston L.

    Preston L. Agency Contractor

    Customer Service Expert

    United States - Last active: 16 hours ago - Tests: 4

    Multi-certified virtual professional with experience managing enterprise implementations of web based company systems. Expert in the every day to day function of a business and making sure that the executive is supported to the fullest by provided the knowledge and skills necessary in doing so. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.

    Associated with: JP Cloud Design & Implementation

    $12.50 /hr
    40 hours
  8. Sayed ahmed S.

    Sayed ahmed S. Agency Contractor

    Real Estate Agents' Associate,Transaction Coordinator,CRM,KW,CB,SMM

    Bangladesh - Last active: 16 hours ago - Tests: 5 - Portfolio: 8

    "Giving the best REAL ESTATE related services to my clients and gain the ultimate goal of the project" - By taking this motto I've joined oDesk as a Real Estate Professional and serving Real Estate Agents and Investors of USA. I'm a REAL ESTATE background VA with a set of Unique Skills & Efficiency. I'm experienced in working with several REAL ESTATE Agents of KW, Re/max, Century 21st, Coldwell Banker and individual Investors of USA. For your consideration I've added portfolios of those works. I want to express my experiences and skills in a nutshell below. Transaction Management: ** Tracking deadlines, checking checklist documents, Electronic signatures, Completing documents perfectly. Listing and sales documentation and ensure those docs be uploaded in time. ** Dotloop, Docusign, Skyslope, Paperless Pipeline etc. Transaction management system. ** Communicate with the parties- buyer, seller, agents, inspectors, brokers and get the tasks done in time. Lead Management: ** Setting up email campaigns, DRIP campaigns, nurturing leads, follow up through email, social media mobile etc. ** Follow up leads via ICW, set up market insider, set up listing alerts and tracking the old leads. ** Market leader, Top Producer, Tiger, Zoho, Podio, Movoto, Realty Juggler and so many CRM software expert. Marketing Management: ** Creating Flyers and other marketing materials, expert in Adobe Photoshop and MS Publisher ** Social Media Marketing, Branding, Optimization and Social Media engagement ** SEO, Keyword research, Backlinking, Creating AD campaign etc. Writing: ** Expert in creative, Thematic, Newsletter, Website content etc. writing. Other Miscellaneous Tasks: ** Lead Generation and Process through phone calling, Web Researching, Directory searching and Social Media ** MLS, FSBO, HUD, Trulia, Zillow etc listing search, Foreclosure/Short Sale, COMPS calculating ** Craigslist, Backpage etc site add posting and finding CASH BUYERS from classifieds & Social Medias and negotiate with them ** Sendgrid, Mailchimp, AWeber etc email service provider (sending email without spamming). ** Email Response, Email Marketing, Online Marketing & Optimization ** Facebook, Twitter, LinkedIn, Instegram, Pinterest, Google + etc Business Profile maintenance & Posting with using several tactics for receiving highest traffic ** Promotional REAL ESTATE Video making and posting them to Youtube and Manage Youtube channel ** REAL ESTATE Website, Blog, Article & Content Writing. Newsletter, Creative & Thematic writing My skills are: ** Creative BLOG & ARTICLE WRITING for Websites, Blogs etc. ** SEO friendly CONTENT WRITING ** Optimizing the Social Medias and get the best response from those be using #hashtags, keywords ** Quick Web Research and Data Entry ** Skilled in MS Office 2007 ** Virtual Assistance, Personal Assistance and any type of Administrative Support for REAL ESTATE ** Quick Learner, Organized, Goal Oriented, Self Starter, Problem Solver and Punctual ** Excellent Verbal and Written communication skills through English As a professional REAL ESTATE VA, I always want to be a part of my clients' success. I believe my honesty and commitment to work and other skills and experience will help my clients to gain their utmost goals. Thanks Sayed

    Associated with: V-MATE

    $3.50 /hr
    582 hours
  9. Robyn-dale S.

    Robyn-dale S.

    Web Developer, Research Analyst, SEO Expert, WordPress Wizard

    United States - Last active: 04/17/2014 - Tests: 6 - Portfolio: 2

    Problem solver with a passion for digital marketing and helping businesses transform, increase revenue and achieve profitability. Poet, writer and developer on a mission to build apps that bring deeper meaning to lives at risk. I've spent the last decade helping SME's build high converting websites, develop meaningful social media strategies that generate leads, conducted various customer service standards training sessions, implemented and customized multiple CRM installations and helped companies transform internal processes geared towards cost savings and improving team efficiency with technology. As a marketing professional I oversee the entire content development strategy for various enterprise-level clients in diverse markets across the globe including web security firms, non-profits, e-commerce, SaaS startups and more. I plan and execute content marketing strategies geared towards improving brand lift and search engine performance and execute with brand and reputation management. Through insightful analytics and an ever-evolving approach, I make make internet marketing a "no-brainer" for businesses by managing the content marketing process and focus on helping clients achieve positive, measurable returns on branding, PR and search presence. In a nutshell I am a detail oriented perfectionist, motivator, growth hacker, designer and developer with thinking and foundation based on good business sense. I have mastered the Microsoft Office Suite of products, is proficient in Adobe's Design Suite also with experience using accounting software. Web development languages include PHP, HTML5, MySQL, CSS3 with animations, Javascript and some experience with Java.

    $16.67 /hr
    0 hours
  10. El Mahdi EL Mounadi

    El Mahdi EL Mounadi

    CRM / ERP / BI Consultant / Web Developer

    Morocco - Last active: 02/01/2014

    I have Rich experience with Pentaho , implementing, integrating, customising, deploying and maintaining BI solution. I have experience in handling and delivering end to end BI solution. Strong knowledge of various development tools of Pentaho - Pentaho Design Studio(PDS), Pentaho Report Designer (PRD), Pentaho Analyser,Pentaho Workbench, Community Dashboard Framework (CDF), Pentaho BI Server. Also, I am having expertise in PHP, J2EE technologies, HTML, DHTML etc. Hands on databases exp includes SQLserver 08, MySQL, Postgres etc. - SQL Server Administration - SSIS, SSAS, SSRS and DTS. - Pentaho BI ( Data Integration, Reporting and Analysis) - Talend components development - Jasper Ireport, BIRT - Mondrian OLAP cubes - OpenERP, VTiger CRM setup/Customization - Linux, MySQL, PostgresQL administration and tuning Want to work on differente projects an take up challenges.

    $13.33 /hr
    0 hours