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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Joakim Bergman

    Joakim Bergman

    Localization and CRM Manager

    Spain - Last active: 4 months ago

    A creative and organized project manager, with a wide variety of skills in many different areas. Being a big fan of the world renowned business coach Brian Tracy, Joakim has developed strong task management skills as well as adapted healthy work-life routines to stay as sharp as possible. Areas of expertise: ★★★★★ - Project Management ★★★★★ - Community Management ★★★★✩ - Online Marketing (incl. CRM) ★★★★✩ - Customer Monetization ★★★★✩ - Product Design / UX Design ★★★✩✩ - Business Development Joakim is commonly described as a person with a great sense of humour and a positive attitude, believing that anything is possible if you put in enough effort.

    $70.00 /hr
    0 hours
    0.00
  2. Teresa Kwon

    Teresa Kwon

    Nonprofit and Administrative Expert and Voice Talent

    United States - Last active: 12/19/2014 - Tests: 1

    I am a results-driven professional with success managing a broad range of corporate initiatives while planning, analyzing, and implementing solutions in support of achieving objectives. For 20 years I have helped nonprofits, local governments, and for profit businesses develop and implement strategic plans; manage multimillion dollar projects; implement training initiatives; prepare business plans and grant proposals; conduct research; develop program, conduct needs analysis and measurement and evaluation efforts; design and implement marketing and social media campaigns, and qualify for tax exempt (501(c)(3) status from the Internal Revenue Service. I also freelance as a voice over artist in English and Korean. (voice talent, voice work) and bring 6 years of voice work experience along with 7 as a theatre actor and 2 years as a radio host.

    $35.00 /hr
    0 hours
    0.00
  3. Michael Gisiger

    Michael Gisiger

    Experienced Online and Social Media Marketer

    Switzerland - Last active: 03/23/2014 - Tests: 1

    Until 2013 I worked as a consultant and a marketer for several leading Swiss IT consultancies within the salesforce.com and Microsoft ecosystems of business software. Since then I am a self-employed trainer and consultant. I also lecture about Enterprise 2.0, Social CRM, and Cloud Computing at SOMEXCLOUD Social Media Academy in Zurich, Digicomp Academy in Zurich, and at several universities of applied sciences in Switzerland. I studied economic history, media studies and business administration at the universities of Bern and St. Gallen. Since then, I received further training in marketing and public relations.

    $100.00 /hr
    0 hours
    0.00
  4. David Lormor

    David Lormor Agency Contractor

    Business and Technology Consultant

    United States - Last active: 08/29/2013 - Tests: 8

    I'm a technical solutions consultant based in Montgomery, AL, with over ten years of experience integrating and supporting technology products and services. My specialty is Google Apps setup, integration, and support for businesses and other small to medium-sized organizations. I have experience in a variety of web technologies including HTML, CSS, and JavaScript. I view each of my clients as a special relationship, and always approach projects in a consultative manner to ensure that the solution you've requested is the most appropriate

    Associated with: REFRESH Montgomery

    $75.00 /hr
    0 hours
    0.00
  5. Jacqueline Venable

    Jacqueline Venable

    Professional marketer, writer and editor who is dedicated to quality.

    United States - Last active: 23 days ago

    I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.

    $45.00 /hr
    30 hours
    0.00
  6. Francesca T.

    Francesca T.

    Customer Support Executive with English and Technical Skills

    Philippines - Last active: 1 month ago - Tests: 2

    I am a native Filipina and an experienced professional with several years in the BPO industry specializing in technical skills and teaching the English language professionally and academically. For the last 3 years, I have held a lead support role for a global publishing company and have been honing my technical skills through phone and email support and continuous up training. My core competencies lie in data processing, internet troubleshooting, OS software and hardware support. I had also gained my academic IELTS with a band score of 7.5 and Berlitz score of C2, proficient user. I have been teaching English to Koreans and Japanese since 2008, and had been an English instructor at a renowned university. My creativity has also landed me freelance work as a graphics designer in our family business that provides novelty items and corporate gifts to major companies in the Philippines. I have relied solely on GIMP and Inkscape for my creative skills. My main objective is to provide excellent service, with timely, accurate, and professional results.

    $3.50 /hr
    139 hours
    0.00
  7. Emily D.

    Emily D.

    Personal Assistant / Project Manager / Research Assistant

    United States - Last active: 2 days ago - Tests: 2

    I have worked for two years developing skills as an Office Manager and Personal Assistant, dealing with database-management of clients, publication and website design and updates. As a Research Assistant I have worked with university professors to find resources and create lesson plans and teaching tools. I'm looking to help you with your specific needs to grow and enhance your business.

    $12.00 /hr
    42 hours
    0.00
  8. Constantin G.

    Constantin G.

    Native Greek Translator

    Romania - Last active: 1 day ago - Tests: 2

    My objective is to create long lasting professional business relationships and to use my talents and assets. The skills that I bring with me are: Customer Service, Data Entry, Web Content Moderator for small businesses from the past year. I am a native Greek translator, with an excellent command of the English language. Moreover, I am oriented towards results, responsible and passionate about my work. Thank you for your consideration.

    $10.56 /hr
    118 hours
    0.00
  9. Gianvittorio Mascia

    Gianvittorio Mascia

    Analyst programmer

    Italy - Last active: 4 months ago - Tests: 3

    Expert in Java & Android Programming, VBA/Visual Basic 6.0 Employed in a telecommunications company, in customer care, in developing processes and managing the budget and allocations. Interested in developing applications in mobile software, iOS , Android and Windows Phone , and the development of home automation solutions.

    $33.33 /hr
    0 hours
    0.00
  10. Bryan Freeman

    Bryan Freeman

    .Net Architect Developer

    United States - Last active: 02/15/2014 - Tests: 2

    Strong .NET developer and architect with fifteen years of experience in designing and creating enterprise-scale web, cloud, and software as a service (SaaS) solutions. Extensive experience in C#, Web API, MVC, JavaScript, WCF, and WF. Author of Packt Publishing book, .NET 4.5 Parallel Extensions (C#)

    $44.44 /hr
    0 hours
    0.00