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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Sachit Jani

    Sachit Jani

    Customer Support via Chat, Email & Phone (Technical & Non-Technical)

    India - Tests: 7

    I'm an Electronics engineer and have worked with a networking firm for 2.5 years. Since last 1.5 years, I'm working as a Freelancer. I'm good at programming languages like C, CPP, Perl & BASH. I'm good at Networking and operating systems. Being an Engineer, I can adapt to new software tools easily. I have a desire of working as a Customer support Executive. I'm ready to provide Chat Support, Email and Phone support - both technical as well as non-technical. I like solving customer queries which makes me suitable for this task. I also like working for the Recruitment firm. Quality work in Time - That is what my clients get from me. Being a full-time freelancer, I'm flexible to work at any time.

    $8.89 /hr
    0 hours
    0.00
  2. Bogdan Kostritskyy

    Bogdan Kostritskyy

    Customer Support

    Ukraine - Tests: 3 - Portfolio: 1

    Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

    $4.00 /hr
    0 hours
    0.00
  3. Kevin Dunaway

    Kevin Dunaway

    Customer service manager with an IT background

    United States - Tests: 14 - Portfolio: 1

    Hello I have over ten years of manager experience and I am used to making decisions on my feet. I can work extremely well on my own but also know how to network and collaborate with others to get the job done. I have excellent computer skills including tech support and familiarity with many different software programs and computer languages including C# and HTML5. I am looking for a way to work from home, but would still be willing to work on a set schedule if the job calls for it.

    $20.00 /hr
    0 hours
    0.00
  4. Rajani Muralidharan

    Rajani Muralidharan

    Assistant Manager - Operations

    India - Tests: 8

    Over the last 8 years I have created and developed various business related process documents, constantly re-modeled existing training manuals and scripts related to business outsourcing in the customer service and sales verticals. Customer Service/Writing jobs would fit me like a glove, as I have spent these 8 years working really hard developing my skills.

    $16.67 /hr
    6,726 hours
    0.00
  5. Gerald Gawat

    Gerald Gawat

    Mr. Gerald G. Gawat

    Philippines - Tests: 1

    I am individual with over 6 years of experience in the call center Industry. With that being said I have already developed good communication skills, Mastered being effective and efficient all the time in what I do and Multitask to be productive and provide good numbers to my Client and Employer. On my previous job in Sykes I was a Collections Specialist. We do outbound calls to customers with overdue in their account. We make sure to provide Customer Satisfaction in the process and make sure to end the call with a Solid Payment Arrangement. The job entails a Specialists to have Good and Firm tonality as to not offend and set the flow of the conversation. Good Rebuttals and Reversals is a good skill that I have acquired and that made me overcome strong rejections from Customers. We are set and trained to work in a setup where there are KPIs or Metrics to be followed. Proud to say that I am able to meet them and be well compensated with Bonuses for a job well done. I would be interested for offers for a part time job that I can relate my previous experience. I would be open for offers and be open for negotiations.

    $6.67 /hr
    577 hours
    0.00
  6. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    3,140 hours
    0.00
  7. Rochelle Marie Capiral

    Rochelle Marie Capiral

    Customer Service and Sales Professional

    Philippines - Tests: 3

    More than ten years as a sales professional with management customer service experience. I am flexible and analytical with a keen eye for details. I am highly motivated to achieve goals. I feel it is important for me to divide my time between my administrative career, volunteer work and personal life.

    $5.50 /hr
    905 hours
    0.00
  8. Jennifer James

    Jennifer James

    Creative Writer

    United States - Tests: 7

    As a Creative Writer, I can express new ideas and develop written material that describes products and services. I can produce high-quality documentation that contributes to the overall success of products and services. I earned my Associate Degree in Liberal Arts with a Proficiency in English at Tulsa Community College. I completed over 90 hours of college credits in Business, and Graphic Arts at Northeastern State University of Oklahoma. Unfortunately, I was forced to quit before I earned my Bachelor Degree due to family tragedies. For decades, I have been an entrepreneur selling products and services. I took the job of marketing and advertising. I created services designed to the need and desires of prospective customers By using simple words and pictures I described our services and products that could be understood despite education and demographic regions. I created brochures and leaflets describing our each services in detail along with pricing. I learned the difference between of needs from B2B customers and B2C customers. I learned the value in establishing long-term customers. I used the internet to gain a larger market. I created websites and webpages to display my products and services. Customer service was conducted primarily through emails for perspective customers as well as established long-term customers. I am a Creative Writer, I offer to produce written copy in the form of books, editorial articles, promotional marketing material. I am able to produce high-quality documentation that contributes to the overall success of your products. I have an Associates Degree in Liberal Arts with a Proficiency in English at Tulsa Community College. At Northeastern State University of Oklahoma, I have over 90 college hours of English, Business and Graphic Arts. I was forced to quit due to family problems. I have been an entrepreneur for decades. I have sold many products and services. I have used my skills to take on the job of marketing and advertising by describing our services and products. I used the primarily internet to conduct most these task. but also produced brochures. I created my own websites in order to gain a larger audience. A picture says a thousand words so I used pictures and bold,colorful text. By using simple words. I would describe my product in detail so that everyone would understand despite their education or demographic region. Furthermore, most of my customer service was conducted through email. I would responded to emails to answer questions for prospective costumers, and to solve problems of current and past long term customers. I am willing to try my hardest and learn the new environment of the internet using social media.

    $11.11 /hr
    0 hours
    0.00
  9. Milan P.

    Milan P.

    Microsoft Computer Technical Support Expert and Virus Removal Expert

    India - Tests: 7 - Portfolio: 3

    Respected Sir , I have 7 years of experience in Technical support and customer support also . I have completed Microsoft certifications Also .About my Working experience have worked for Netgar,Belkin Hp and mcafee companies as Senior Tech Support Agent,Escalation Lead,Manager and customer service agent I can install Operating systems,configure printers usb and wireless,configure any router wireless and remove any viruses in minutes . I am good in removing Viruses,computer troubleshooting,printers,networking, any kind of work can do quickly .I am interested to work and can be much dedicated to your work and provide 100 % job satisfaction.I am very flexible with any shift and can also do overtime if required .. Currently working on remote desktop fixing computer troubleshooting issues from usa and uk clients and providing support over phone and Remote desktop with 100 % Resolution and satisfied customers I have the following skills * WINDOWS:- * Desktop Support. Currently Working with Us Tech Support and doing 1) Tune ups 2) Virus Removal 3) Wireless router/Modem Configuration 4) Pritner usb and wireless Configuration 5) Software Installation 6) Browser Hijack removal 7.) IP Camera Configuration , Etc .., Can Fix any kind of issues in computer troubleshooting working as Level 3 Technical Support Agent and Manager for Escalation leads . * Virus Removal Expert can remove manually and through registry . * Installation and trouble shooting of Windows 2000 Prof, Windows XP Prof / Home, Windows Vista, Windows 7 & 8. * Wireless Routers / modem Configuration * Networking Configuration * Printers Wireless Configuration and usb Installation . * TCP/IP Configuration. * DNS, DHCP Installation. * Create / manage User accounts and Groups. * Helpdesk Support. Thanks & Regards , Milan. Skype id : milancena

    $5.00 /hr
    0 hours
    0.00