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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Last updated: October 1, 2015
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Michelle Tianero

Michelle Tianero

Team Manager

Philippines - Tests: 3

COMPETENCIES and QUALITIES Excellent English Communication and Presentation skills, able to provide clear technical instructions and solutions to customers with varying technical skills Superior Multitasking and Time Management skills – Able to balance phone support and team management Strong Interpersonal Skills (Motivating, Negotiating, Mentoring, Delegating, Influencing, Coaching) Proven ability to work independently Ability to resolve problems with sense of urgency Highly analytical with keen attention to details Ability to work in rotating shifts with ease Customer focused and optimistically proactive Leadership and Management Skills Ensures productivity and utilization of each member. Identify strengths and opportunities for improvement Manage performance of members especially outliers thru coaching, counselling and direct supervision. Conduct team huddle and weekly meetings for planning and information dissemination. Monitor, evaluate and analyze individual and team performance considering Key Performance Indicator Come up with game plan and set initiatives to hit targets Organizing team building activities Nurture subordinates for career growth and knowledge advancement Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Facilitate problem solving and collaboration Lead by setting a good example (role model) - behavior consistent with words Coach and help develop team members; help resolve dysfunctional behavior Networking Hardware and Protocol WAN Configuration (PPP Authentication, NAT etc.) WLAN Installation/Configuration of A/B/G/N Access Points, Network adapters, Range expanders WLAN Security (Encryption/Authentication/Wireless MAC Filtering Installation, configuration and troubleshooting of advanced networking devices such as Wired/Wireless Print Servers, Wireless Bridge, IP Phones, Internet Video Camera and Gateways Web Restrictions, Internet Access Policy, Port Forwarding and Port Triggering) Computer Systems Administering and Installing Windows Software Installation and troubleshooting Back up, reformat and migrate data from old to new computer Standard office automation support (printers, scanners etc.) Microsoft Packages (Excel, Word, PowerPoint) and email applications (MS Outlook) KEY ACHIEVEMENTS AWARDS AND CITATIONS • First employee awarded with early regularization after three (3) months (February 2011) – D-Link Account • Grand Prize Winner for ERP - (Sutherland Global Services) • Top Team for December 2012 (ATT Connectech- Tech) • Top Team for January 2013 • Employee of the Month (Sutherland Global Services) – May 2013 • Platinum Leadership Award (Sutherland Global Services) – June 2013 Highest Academic Qualification: Bachelor of Science in Business Administration Major in Marketing Management Holy Cross of Davao College (Davao City, Philippines) RELEVANT TRAININGS ATTENDED Platinum Coach Good to Great Business Management Effective Business Communication Operational Excellence Coaching Laboratory Training Microsoft Excel Training Leadership Enhancement and Advancement Program (LEAP) Leadership Excellence Academy Development (LEAD) Performance Management Training Product Support Specialist Training (Linksys and D-Link)

$4.44 /hr
197 hours

Karen K.

Karen K.

Virtual Assistant, Work from home 'Jill of all trades'

United States - Tests: 2

I am an over educated stay at home mom changing the world, one kid at a time. I would consider myself a 'Jill of all trades' with a lot of interpersonal, business and non-profit experience. I am looking to do anything to assist businesses or individuals from home during this ever important season in my 'mommy' carreer. With the support of my amazing husband, I have time to do what I need to do for the necessity to use my brain aside from diagnosing boo boos and 1st grade math problems. If you need any sort of assistance, let me know. I'm a servant at heart!

$16.00 /hr
57 hours

Jelena Vujević

Jelena Vujević

My personal informations

Serbia - Tests: 5

I graduated from English language and literature and Italian and Spanish language and literature University, so I'm able to translate any text from and to these languages. I also posses an excellent knowledge of Serbian, Croatian, Montenegrin, Bosnian, German and Hungarian. I'm always open to trying something new and expanding my current experience. I have translated a numbers of newspaper articles, manuals, literary texts, and not to mention the numerous web sites. I have also worked as a researcher, acquiring some information in a direct contact with the clients. But my experience doesn't stop on translation only, I have also worked as article writer and a data entry specialist. For my clients I guarantee a quickly and professionally done job, since quality is very important to me, if not the most important thing, but deadlines must always be respected. All in all, I'm very keen on learning new languages and looking forward to new working experiences!

$4.44 /hr
19 hours

Mary Denelle Arnaiz

Mary Denelle Arnaiz

Writer/Customer Service Representative/Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

To secure a challenging position in a big organization,to provide proficient and effective administrative support and to obtain a position as a Secretary,Personal Assistant,Data Entry,Sales and Marketing in a reputed organization and utilize my skills, abilities and experience in a better manner. Experience in data entry and administration for 4 years. Good command over oral and written. Strong communication skill with variety of professionals, staff and client. Devoted,reliable and passionate employee. Enjoys mainly challenging work. Excellent knowledge of computer application. Gracious and positive attitude.Ability to take initiative and can adjust in changing conditions. Odesk Account: (Email hacked)

$3.33 /hr
6 hours

Alvin Amigo

Alvin Amigo

Virtual Assistant

Philippines - Tests: 7 - Portfolio: 5

"PROVIDING THE BEST SERVICES WITHIN COMPETITIVE PRICE AND ACHIEVING MY CLIENT'S UTMOST RESULT FROM A PROJECT" - By taking this motto I have been serving in the most popular online job place oDesk for the last 2 years. I am a Real Estate background freelancer and over the last 2 years I worked as a Virtual Assistant of several Keller Williams Agents, Social Media Marketing Manager of several RE agents and Investors. My experiences are- >> CRM/Database management/BPO/CMA >> Online Marketing: I'm very much expert in Social Media Marketing, Facebook, Twitter, Google +, LinkedIn, Pinterest etc Business profile maintenance. >> SEO: I'm expert in SEO, Keyword research, Content Writing for SEO >> Writing: Newsletter, Website content, Blog/Article, Unique content for social media post >> Data Entry & Web Research: Fast, Efficient & Accurate Web research and data entry is my another skill >> Wordpress and Graphic Design My Skills are- >> Vast knowledge about US Real Estate Industry >> Excellent Command over English (Grammar, Oral, Written) >> MS Office, Google Drives, BoxEdit, Dropbox, etc. programmes >> Goal Oriented, Organized, Quick Learner, Self Starter & Creative If you want to get your work done perfectly please feel free to knock me on my skype- "alvin.amigo". I am always there for your service.

$4.00 /hr
29 hours

Ana Mae Mungcal

Ana Mae Mungcal

Marketing Strategy Expert/eBay Specialist/Virtual Assistant

Philippines - Tests: 1

To join an organization and contribute to its growth/expansion with my unending pursuit for excellence in the field of work assigned to me; Have high affinity for challenging tasks and new endeavor hope to be professionally trained and ultimately given a challenging position with an opportunity for career advancement. - Excellent cross-cultural communication skills - Positive-thinking with good working attitude - Patient, Willing to learn and adapt to changes - Disciplined, Self-driven, Self-motivated & Result Oriented - Ability to work in a team and independently under pressure I can work in the Data entry and editing field and web research. I type 55-60/wpm. Your satisfaction is my goal, message me to see how can i assist you.

100% Job Success
$4.44 /hr
1,780 hours



ACCOUNTANT (Quickbooks and Microsoft Excel Expert)

Philippines - Tests: 6 - Portfolio: 1

I gained significant exposure in the fields of Finance (Accounting and Treasury) in almost 6 years and at the same time using QuickBooks and NetSuites in data entry to produce an accurate and reliable Financial Statement with Financial ratio analysis to help the management in sound decision making. A well experience Accountant in data entry, bookkeeping, financial statement (preparation, reporting, analysis, forecasting, budgeting) and consultancy. I am a Certified Accounting Technician (CAT) by the National Institute of Accounting Technician- Philippines. A good team player and can work under pressure in a fast-paced environment.

$5.00 /hr
88 hours