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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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Lady Grace Theresa Belarmino

Lady Grace Theresa Belarmino

Project Manager, Account Manager, Team Leader, Advertising Lead

Philippines - Tests: 14 - Portfolio: 12

I always strive for excellence in anything that I do. I don't compete with others but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate high level of motivation not only to myself but to the people I work with. I make work fun and exciting, learning new skills and techniques is a must. I am very confident that I can perform well in any task given to me because I know how to set my priorities, manage my time, produce results and outperform myself. All the clients that I have worked with understands all of this because my work generates results. They all know that I have the passion to make their business my own treating each cent they spend as my own investment.

$15.00 /hr
4,207 hours

Marienneth kathleen D.

Marienneth kathleen D. Agency Contractor

Excellent Customer Service Relation and Administrative works.

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

Associated with: Dream Team

$12.22 /hr
5,479 hours

Arleen N.

Arleen N.

Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

Philippines - Tests: 6 - Portfolio: 3

My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

72% Job Success
$11.11 /hr
117 hours

Jaime H.

Jaime H.

Proofreading, *Customer Service, English, Spanish, Translator*

Colombia - Tests: 12 - Portfolio: 1

Over the last several years, I have had the joy of building a successful career as a freelance business services provider. For a Colombian-American, having returned home after a very long time, this has truly been a blessing in my work life. I have had the opportunity to work with many different entrepreneurs around the world in a wide variety of projects that include some of the following: Translation Tourist guide Customer Service Translation & Localization Social Media Marketing Telemarketing General Project Management and Administration Virtual Assistance Data Entry Appointment Setting ...and other expertise.

Groups: oTranslators

84% Job Success
$11.11 /hr
1,426 hours

Robertson Mancho

Robertson Mancho Agency Contractor

Appointment Setter - Outbound/Inbound - Data Entry - IT - Networking

Philippines - Tests: 2

Over the last 4 months, I was involved with both Outbound and inbound accounts offering different services that the client offers, mostly sales. I joined oDesk because it offers flexibility that I need right now, having relocated away from the Metro. My competencies are centered to Sales and Marketing, Customer Service and Client Management. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge. I currently experience computer skills because I am operating internet cafe making a total of 30 seats.


$4.44 /hr
167 hours

Merinisa P.

Reliable Customer Service/Appointment Setter/Telemarketer

Philippines - Portfolio: 2

I became manager in a famous company in Davao Del Norte for 2 years.After that I decided to explore more about dealing with the customer so I worked in a call center industry for over 2 years. I was being Inbound and outbound Agent. My job duties include B2B and B2C cold and warm calling and its purely appointment setting,telemarketing and customer service . I want to explore more challenging role so I tried home base online worker .And now I'm willing to undergo training and working full time. Willing to learn new things. And I believe in my self that I will do my very best to be more productive worker. I have a good attitude and work skills ,self-motivated and very teachable, fast learner and hard worker .I am also computer literate (Microsoft offices, Dialer, Calendar, google documents, etc.) Looking forward to work with you.

$3.33 /hr
1,698 hours

Marwa Khan

Marwa Khan Agency Contractor

Expert In Creative Writing and Appointment Setting

Pakistan - Tests: 3 - Portfolio: 3

I am an expert in creative writing as I am a literature student.I have complete command of English language with perfect grammar.I can write articles on topics of any kind. In addition to my excellence in creative writing,I also have a good spoken English.I can communicate in this language with a good accent. I also have a healthy experience in the following areas:appointment setting and customer care. I can also work on projects related with subjects like Biology,Chemistry and Psychology. I am also familiar with using Microsoft Powerpoint,Microsoft Excel and Adobe-pdf.

Associated with: YMA

50% Job Success
$4.44 /hr
339 hours

Abegail Perez

Abegail Perez Agency Contractor

Excellent VA, Account Manager, Best CSR, LinkedIn Recruiter,


I have been working with call center industry for more than 5 years. I have experienced Inbound, Outbound, Inbound sales, Billing account Email and Chat Support and other forms of Customer Service. I am also an expert Appointment Setter for B2B and B2C campaigns. For more than a year, I have been working at home full time especially with and I can see better future lying ahead of me. My main goal is to be able to provide the most efficient service and share my knowledge and skills to every client I am working with. I would also like to develop my expertise in each field. I am also a Spanish Speaking CSR. I have worked with different clients online doing SEO projects in different niche. I am a freelance writer on different blog platform sites such as Squidoo, Hubpages, Bukisa and Triond.

Associated with: Dedicatedlanzers

$8.89 /hr
481 hours

Maria Elizabeth Jabonillo

Maria Elizabeth Jabonillo

Recruitment Specialist

Philippines - Tests: 3 - Portfolio: 4

For the last 7 years or more, I have been in different industries, practicing my profession and trying out new things. I have been a bookkeeper, a very challenging job, and I was able to enhance my accounting skills, dealing with real problems that are far different from what I studied. I have also worked as a call center agent. Not only did I enhance my English-speaking skills, I was also able to learn more from it. I have faced with customers' tough problems and was able to find solutions to it all. Currently, I am a copyeditor/proofreader. I am more knowledgeable when it comes to grammar correction, syntax correction, etc. I can say that I have now acquired more skills than I ever needed. Skills that will stay with me wherever I go. On the other hand, my focus is both on proofreading/copyediting and customer service support (phone/chat/email). However, I want to try new skills like data entry, writing, spinning articles, etc., to challenge my capacity and capability and to enhance my knowledge as well. I can also do accounting/bookkeeping to broaden my skills more on those fields.

100% Job Success
$6.00 /hr
535 hours

Julie S.

Julie S.

Project Manager, Executive VA to the CEO, Customer/Client Support

Philippines - Tests: 4 - Portfolio: 2

I am a highly capable professional with over 5 years of customer relation and sales experience. I have a solid background in customer relationship and account management. I also have experience in team and project management. I can work with very minimal supervision. I have a fast and reliable internet connection, headset with noise cancellation and quiet working place.

92% Job Success
$8.89 /hr
4,368 hours