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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Swar G.

Swar G.

Load Testing Consultant / Jmeter Loadrunner expert

India - Tests: 1

I am HP Loadrunner certified and Neotys certified performance testing professional. I work on performance and automation test projects. Be it scripting, test execution or end to end test cycle deliveries. I have experience on tools like Visual Studio, Jmeter, Loadrunner, SilkPerformer, NeoLoad, QTP, SilkTest, Selenium, IBM Rational Perf tester, WebLoad, SOASTA, Gatling. etc and in different domains - IT consulting, Financial services, management consulting, auditing services, brokerage firms, e commerce, e learning, etc.

88% Job Success
$15.00 /hr
2,762 hours

Valerie R.

Valerie R.

Salesforce Consultant, Marketing Professional

United States - Tests: 1

Valerie holds a Bachelor of Science degree in Management Information Systems and an MBA from the University of Florida with concentrations in Marketing and Competitive Strategy. Valerie’s technical background, entrepreneurial and project management experience, aptitude for client relations, and marketing strategy expertise is a versatile and valuable skillset for a wide range of businesses. Valerie focuses on configuring and customizing and Wordpress website creation and social media management for ongoing marketing success. Because of her extensive experience in software development, marketing strategy and SalesForce CRM, Valerie can help any company define its marketing strategy and implement systems that drive business results.

67% Job Success
$55.56 /hr
156 hours

Virender V.

.Net Architect , Node Js, Meteor, Window Azure

India - Tests: 3 - Portfolio: 24

I am a technology geek and have been privileged to work on many challenging technology products enabling complex business requirements. Area of expertise - ASP.NET, MVC, C#, WCF, MS Azure, Sql Server - SOA, REST, SOAP - Multi-threading applications development - Bots Application - UI Design & Development (Advance CSS ,Jquery) - Database Development - Web development on .Net Technologies - Reporting (Crystal Reports, SSRS) - ORM - (Linq to sql, Entiry Framework) - Silverlight Application Development - E-commerce Development - Architecture - N-tier, N-Layer, MVC, MVVM - MongoDB - Agile - SCRUM - Web API - Node Js - Meteor I am a big fan of efficiency and effectiveness when it comes to Software Engineering. I am strong in agile development methodologies and overall technical leadership with focus on scaleble quality oriented development, good adherence to standard coding guidelines & principle, I practice TDD and use tools to manage a complete automated build, release and code management environment.

Groups: AspDotNetStorefront,

100% Job Success
$15.00 /hr
1,173 hours

Np S.

Cloud App Expert | Zoho App Developer | SFDC (SalesForce) Developer

India - Tests: 4 - Portfolio: 6

▒░ “My objective is to deliver a reliable, customized, portable and extensive functionality product to the customer while working with new technology and creating some different enhancements” ░▒ Since 2006 I am a Professional Web and Desktop applications developer. I had created so many extensive and portable applications for both Web and Desktop environment. My Preferred Working Area is Web based Cloud computing Application development. My Area of Experience includes: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ Cloud Based Database and Business Management Tools--> Zoho Cloud Tools(Zoho Creator, Zoho CRM, Zoho Sites, Zoho Invoice, Zoho API etc.) ♦ SalesForce Development (, Sales cloud, Service Cloud) ♦ Amezon EC2 ♦ Google API (Maps, Plus, youtube, Analytics) Web Designing--> HTML5, CSS, Jquery, Flash (AS3) Web Programming (Server Side Programming)--> PHP, JSP, PHP CMS [Joomela, Drupal, WordPress, CakePHP] Desktop Application Development--> Core-JAVA, Advance-Java, Visual Basic Database Integration--> Oracle, MS ACCESS Server Configuration--> Tomcat (Java Servlet Engine), Apache Web Server ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ In Zoho Application Development, I have more than 4 years of rich development experience. I had created so many rich and custom Database management applications for many business firms. I’m having expert knowledge in Complex Deluge Scripting, Data Manipulation and Data dependency, Zoho API Integration with other Zoho products and Web Services, rich HTML based views layout creation, etc.Besides Zoho creator I have also extensive experience in Zoho CRM- Setting Zoho CRM for your business need, Customized CRM fields according to your business need, Setup different data dependency Workflow rules according to your business needs, Integration Zoho CRM with other Web Service platform, etc. The Another Powerful tool in cloud, On which I am work is Salesforce/ platform, I have more then 3 years of experience on Salesforce platform, I expertise area in SFDC is Apex programming, Visual force, Javascript and Ajax embedding, Apex WebService API, charting and report generation, data dependencies, data manipulation, complex scripting and application integration among different Cloud Computing tools other Web platforms. In Web Development I having expert knowledge in Web Designing, Web programming, Database connectivity, and integrate web application with other services. I have also expertise knowledge in Web marketing and SEO techniques. In web Environment I'm an expert in JAVA servlet, JSP, HTML, CSS, MySql, PHP, Java Script, etc. Besides these I have also extensive knowledge in some of the popular PHP CMS (Joomela, Drupal, WordPress, CakePHP), I had Setup many websites with the help of these CMS customization. In Desktop Application development I have experience in creating Desktop JAVA Applications with J2EE Environment. I can be help you with your business need, just give me a Chance to prove on you.

Groups: Application Developers Alliance

$22.22 /hr
332 hours

Pratika Kumar Rana

Pratika Kumar Rana

Mac/iOS Developer / Senior Web/Java Developer

China - Tests: 13 - Portfolio: 16

Hi, Masters in Computer Science. 6+ yrs of experience in IT Industry. Successfully completed many enterprise grade applications in Java for large companies to small companies to individuals. Created many applications for iOS and Mac OS X. Brainbench Certified on Mac OS X. Experienced in Objective-C, Cocoa, Cocoa Touch, Core Data, XML, XCode and other Mac technologies. 13 years of experienced in Mac OS X 16 years of experience in Microsoft Windows Realtime work experience in multiple domains using Java, J2EE, Struts, Spring, Webservices, Hibernate, JPA, JSP, Servlet, MySQL, SQL Server, Oracle, PostgreSQL, SQLite, JavaScript, Ajax, CSS, HTML5, jQuery, JSON, jQueryUI, Ant, Maven, SVN and Git. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro for Mac and PC, Apple iWork. Have excellent troubleshooting skills in any platform. Services Offered: -------------------------- Mac and iOS App Development Java, J2EE Development Database related services Technical support for Mac One thing I can guarantee that, your work will be done perfectly and within time. And that's too with a reasonable price. Looking forward to work with you. For Demo of my portfolio projects, please ask. Thank You.

80% Job Success
$17.00 /hr
453 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Gyanendra Kumar

Gyanendra Kumar

PMP, Six Sigma Green Belt

India - Tests: 2 - Portfolio: 2

Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

77% Job Success
$38.89 /hr
440 hours

Gweendalyn Lachica

Gweendalyn Lachica

Data Entry Professional | WordPress Expert | Editor/Proofreader

Philippines - Tests: 4 - Portfolio: 5

My Role: Data Entry Professional - accuracy in details with fast turn-around time. WordPress Expert – WP installation, plugins installation, content management, pages creation, template modification, basic SEO, and website updates. Editor/Proofreader - correct spelling, grammar, punctuation mark placement, and sentence construction. Creative/Technical Writer - article, blog, essay, feature, web content, etc. with wide range of vocabulary. Image Editor - re-size, crop, color enhance, etc. with Adobe Photoshop. FTP Specialist - website setup/update. Honest and reliable. My Goal: To provide competitive and excellent service at reasonable cost.

Groups: BoonEx, PHPFox

98% Job Success
$8.00 /hr
4,238 hours

Johnny Akzam

Johnny Akzam

WordPress Expert & Web Marketing Consultant

United States - Tests: 10 - Portfolio: 4

Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate] I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* *indicates expert level or higher skill ability I use image software (i.e. Photoshop, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. Please No Lengthy Application Processes [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate]

97% Job Success
$40.00 /hr
3,056 hours

Travis Buffington

Travis Buffington

NetSuite Consultant and Solution Developer

United States - Tests: 5

Certified NetSuite ERP Consultant, SuiteCloud Developer, and Administrator with over 8 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements. Trimtab Consultants is a NetSuite Solution Provider focused on enabling business growth through the use of NetSuite cloud solutions and products.

99% Job Success
$165.00 /hr
623 hours