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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 36 Helpdesk projects are completed every quarter on Upwork.

36

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.41.

4.41
Last updated: September 1, 2015
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  1. Herchel Niño Baliwas

    Herchel Niño Baliwas Agency Contractor

    Herchel Nino I Baliwas

    Philippines - Tests: 4

    To utilize the knowledge I have of the chosen field. To offer my skills and enthusiasm in the company of choice in any position that I will fit in. Over the years of my existence, I am developed to be a professional person. My experiences are mostly related to Customer Service and Problem solving for Aviation. I am very much willing to expand my skills and to learn more than what I know now and also to enhance what I know as well.

    Associated with: Smart Global Outsourcing

    $3.33 /hr
    822 hours
    5.00
  2. Md. Imran Hassan

    Md. Imran Hassan

    SQA | BB,WB,UI Testing | Selenium | Technical Support | Data Entry

    Bangladesh - Tests: 4 - Portfolio: 4

    Hello, "Quality of a product can ensure reliability"- I believe in this motto.I have been working as a SQA Engineer from the beginning of my career. I have 1.5+ years of experience in Software Quality Assurance.I am expert in Website Testing,Manual Testing,Functional Testing and all QA related documentations. "Dedication and handwork is my promise". I will ensure you my best,to provide you with the most error free and reliable product that you want to test. Thanks

    $4.00 /hr
    259 hours
    4.96
  3. Pratika Kumar Rana

    Pratika Kumar Rana

    Mac/iOS Developer / Senior Web/Java Developer

    China - Tests: 13 - Portfolio: 16

    Hi, Masters in Computer Science. 6+ yrs of experience in IT Industry. Successfully completed many enterprise grade applications in Java for large companies to small companies to individuals. Created many applications for iOS and Mac OS X. Brainbench Certified on Mac OS X. Experienced in Objective-C, Cocoa, Cocoa Touch, Core Data, XML, XCode and other Mac technologies. 13 years of experienced in Mac OS X 16 years of experience in Microsoft Windows Realtime work experience in multiple domains using Java, J2EE, Struts, Spring, Webservices, Hibernate, JPA, JSP, Servlet, MySQL, SQL Server, Oracle, PostgreSQL, SQLite, JavaScript, Ajax, CSS, HTML5, jQuery, JSON, jQueryUI, Ant, Maven, SVN and Git. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro for Mac and PC, Apple iWork. Have excellent troubleshooting skills in any platform. Services Offered: -------------------------- Mac and iOS App Development Java, J2EE Development Database related services Technical support for Mac One thing I can guarantee that, your work will be done perfectly and within time. And that's too with a reasonable price. Looking forward to work with you. For Demo of my portfolio projects, please ask. Thank You.

    $17.00 /hr
    453 hours
    2.97
  4. MUHAMMAD AURANGZEB

    MUHAMMAD AURANGZEB

    IT Support, Help Desk, Service Desk, Web Development

    Pakistan - Tests: 12 - Portfolio: 4

    I have experience of design and implementation, review and documentation, productization in IT support and customer services. Knowledge of broad range of technologies related to Telecommunication,Computer Networks and Software Development. Maintaining and monitoring the computer systems and networks. Solve technical problems, detect hardware and software faults, and install computer systems both On Call (Remote Desktop) and Onsite. I am specialized in providing comprehensive support for network connectivity, applications, hardware, and operating systems for business-critical technologies. Also I have excellent ability to quickly diagnose and resolve both small and large scale systems issues (ADC, Messaging and Collaboration Servers, and LAN etc).

    $3.33 /hr
    622 hours
    4.60
  5. Karen L.

    Karen L.

    IT Specialist/Administrative Support

    United States - Tests: 1

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been an independent contractor with over 5 years experience as a freelancer writing articles, blog post, Interview/Resume documents, IT documentations, EBooks, editing documents, and transcribing audio to a written document. Specialties: • Web Development • Wed Development Support • Information Technology Support • Software Support • Online Support • Online Research

    $13.00 /hr
    20 hours
    4.63
  6. John Reed

    John Reed

    Highly Experienced Technical Support Professional

    United States - Tests: 4

    I am currently the sole customer/technical support provider for a veteran OS X and iOS developer, resolving technical issues, isolating bugs, and writing end-user documentation. I have many years of experience in independent/freelance hardware and software support, providing services both remotely and on location. I have worked with a number of leading telecommunications providers and commercial/consumer information technology vendors to ensure their internal users and customers received access to required resources at all times. Though I do not plan to leave my current position, I'm always interested in additional remote support opportunities, particularly in the Apple Mac OS X and iOS market. If you're an independent developer who needs a hand with your support workload, I would love to hear from you.

    $11.11 /hr
    102 hours
    5.00
  7. Regina D.

    Regina D.

    VA, Real Estate, HR, Admin Assistant, Terapeak, Customer Service

    United States - Tests: 6 - Portfolio: 2

    Worked as an Administrative Assistant/VA for over 11 years Customer Service Agent for over 10 years. HR/Payroll for 5 years Data Entry Specialist for over 7 years. Ad Poster for over 5 years. Telemarketer/Sales for over 5 years Personal Assistant for 3 years. Social Network Manager for 2 years. Real Estate Assistant for 7+ years. Real Estate Marketing Auditor 6 year. Terapeak Specialist for 1 year. I am an eBay Top Rated Plus Seller & Power Seller since 2007 with experience using Auctiva and Terapeak. I can type at 60-68 Words Per Minute. -Auctiva -Mailchimp -Terapeak -Craigslist -Backpage -Wordpress -Postlets -Myhousedeals.com -FileZilla -SalesForce -ActiveRain -Reddit -Rentals.com -Facebook -Linkedin -Twitter -Youtube

    $10.00 /hr
    1,978 hours
    4.12
  8. Ramone B.

    Ramone B.

    Ramone Berch

    Jamaica - Tests: 9 - Portfolio: 1

    Thank you for your interest. I am a hard working individual who has great time management, I am bit of a perfectionist and a fast learner with a strong educational background so I would only require minimum training. I am an ex-athlete but I still have a very goal driven mentality, I work well in groups as well as on my own and I always aim to get the job done above all else. I have an affinity for customer service, typing and data entry. Online Experience: -Handling Inbound and outbound calls -Handling email tickets via 'RhinoSupport' ticketing system -Handling Customer accounts (Billing, Refunds, Cancellation. etc..) Via 'Lime Light' Crm System. -Handling email tickets via Zendesk ticketing system -Handling Customer accounts (Billings, Cancellations, Refunds, Adjustments, etc..) Via Recurly web based systems. - Shipping orders to customers over multiple platforms. I am aiming to build a strong online career so an employer can hire me in confidence that I aim to please as I am looking to attain and keep long term projects that has room for growth so please give me the opportunity to impress you.

    $8.89 /hr
    1,558 hours
    5.00