Technical Support Freelancers

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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Paul B.

    Paul B.

    Experienced MQL4 programmer

    United Kingdom - Last active: 25 days ago - Tests: 13 - Portfolio: 5

    MetaTrader 4 Programmer (MQL4) I'm a professional programmer with over 5 years experience in trading forex and converting / interpreting systems for Expert Advisor automation. As a Company Director (CEO) of over 15 years I always work to high standards in a completely professional and ethical manner. Being UK based, I am fully conversant with the complexities of the English language and can convey complex points in an understandable manner. All indicators, expert advisors and scripts I produce are professionally coded, tested and robust, and include the following as standard (where appropriate): - 4/5 digit broker compatibility - Automatic time zone / offset recognition - Built in error checks - Built in safety features (i.e. Closure of orders where stop loss setting fails) I have previously coded the following complex scenarios which can be readily built into future projects: - Serial number protection linked to varying expiry dates - Restriction of indicators/expert advisors to specific chart types and/or timeframes - Automatic changing of charts to correct timeframes - Lot sizing based on account risk percentages - Spreadbetting compatibility - News avoidance (eg. Stopping trades around high impact releases) - Scraping for retrieving information from web sites / RSS feeds I have developed a robust licencing system which can be encoded into any EA or indicator. It allows on-line authorization, chart and time-frame restrictions plus allows remote changing of EA/indicator settings and variables. Please ask for a demo if you are interested. All expert advisors are coded to provide for enhanced optimization and quick backtesting. As a supplementary service I can create professional looking installers and autorun front ends for installation CD's, USB sticks, etc., including the incorporation of logos and branding graphics. I also have experience writing technical manuals, creating video tutorials and preparing seminars.

    $30.00 /hr
    94 hours
    4.95
  2. Geoffrey Black

    Geoffrey Black

    Rabbi, Top Rated Hebrew English Translator and Writer

    Israel - Last active: 19 days ago - Tests: 19 - Portfolio: 7

    I am a professional, with over 40 years of Hebrew/English translation experience, and over 20 years of experience in the IT field, supporting clients with their software or hardware needs on many platforms. Quality work, customer satisfaction, and timely delivery, are very important to me. My strengths focus on guiding clients in using their tools properly, and to achieve their objectives. This could be through project management, technical support, business management, administrative support, or even technical writing. I am also a Rabbi. In addition, I have done a considerable amount of translation and editing, in both English and Hebrew, and have written many different articles for all sorts of web sites. As a freelance provider, my goal is to give you the most efficient solution possible, within the shortest time, and with optimum results. If you need software or hardware support or training, business analysis, documentation, editing, or even translation, then I am your man.

    Groups: oTranslators

    $22.22 /hr
    733 hours
    4.88
  3. Dongkwon S.

    Dongkwon S.

    Experienced English- Korean Translator

    Philippines - Last active: 14 hours ago - Tests: 7

    I'm a Korean national, born and raised in Korea but currently based in the Philippines. I have more than 3 years experience in translating English to Korean* and vice versa. To be more specific, I have translated many kinds of content such as that of an online sports-betting website, newsletters, promotional announcements, legal documents, business proposals, Android and iOS apps, etc. I also have experience in customer service and technical support catering to Korean nationals as well as international customers. *Most of my Korean to English translations have very few grammatical errors and my Korean to English translations are of good to almost perfect quality. Sample of my work is available upon request.

    $20.00 /hr
    7,770 hours
    5.00
  4. Peggy S.

    Peggy S.

    Support Master/Leader. Workaholic. Walking Dead Aficionado.

    United States - Last active: 1 day ago - Tests: 6

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.

    $31.74 /hr
    957 hours
    4.98
  5. Samuele S.

    Samuele S.

    Creative Design - Will, Imagination, Power

    United Kingdom - Last active: 11 days ago - Tests: 7

    Hi there! I'm Samuele, founder of Creative Design. I dedicate myself to a wide array of creative and technical activities: WEB AND SOFTWARE DEVELOPMENT ▪ Website Development and Design (Html, Asp) ▪ Web 2.0 (Php, MySQL - Forms, Forums) ▪ Website Content ▪ User Interface and Application Design (Visual Studio) ▪ 3D Interactive Simulations and Videogames (DarkBasic) WRITING (English, Spanish, French, Italian) ▪ Creative Writing ▪ Marketing Writing / Copywriting ▪ Technical Writing ▪ Translation DESIGN AND MULTIMEDIA ▪ 3D Modeling & CAD / Analysis / Simulation (Catia V5, SolidWorks) ▪ Engineering & Technical Design / Product Development (Die Casting / Injection Molding, Sheet Metal, Stereolithography) ▪ Graphic Design / Logo Design (Photoshop, Illustrator) ▪ Music Mixing, Composition and Production (FL Studio, Reason, Audition) About me: Skilled and versatile Aerospace Engineer with over 6 years of experience within Aerospace and Automotive sectors in Europe, America, and Asia-Pacific. I possess strong Computer-Aided Design and Drafting skills, having worked as CAD Designer and Project Engineer for prestigious companies which rank among the elite of European Spacecraft Manufacturers and Automotive Industries. My ensuing experience at one of the leading American Airlines helped me become an extremely capable and accomplished professional in the field of Aircraft Structures, Systems and Interiors Engineering. My latest assignment as Aviation Lecturer for a leading Singaporean Training Organization – partner of major Universities in London, Melbourne and Sydney – further reinforced my Aerospace background, putting me in contact with many of the world's biggest Maintenance, Repair and Overhaul Providers and the most prominent Aircraft and Systems Firms in the world. Feel free to contact me to put my talent to the test! Creative Design: Will ➜ Imagination ➜ Power

    $25.00 /hr
    31 hours
    5.00
  6. Brian Flax

    Brian Flax

    Brian Flax is a Freelance Writer, Web Designer, and Content Creator

    United States - Last active: 1 month ago - Tests: 14 - Portfolio: 3

    Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and a A.S. in Recording Arts. I consider myself to be extremely tech savvy. I am proficient in all Microsoft Office and iWorks programs. I have an extensive understanding of Microsoft Windows and OS X. I am fluent in computer hardware, system upgrades, computer and network troubleshooting. Advanced skills in A/V equipment as well as most recording software and hardware. I also have experience in online education, learning management systems and the ADDIE model. I have knowledge in education design and evaluation, digital media and education applications, motivational development, and research methodologies. My resume is available upon request.

    $20.00 /hr
    715 hours
    5.00
  7. Alberto Rodriguez

    Alberto Rodriguez

    IT Jedi - Digital Artisan - MCSE

    Argentina - Last active: 19 days ago - Tests: 13

    I am a MCSE and MS Exchange Specialist with more than ten years of experience in IT and more than 7 working directly with MS Exchange Systems (2000/2003/2007), in multi-site infrastructure, working in different areas including: Network Design, Infrastructure, Troubleshooting, Wifi, VPN, Security and more. Extended specifications of my career are available in my resume. Out of the technical matter, I consider myself a very patient person which is good for dealing with strong client’s attitude. I’m very Emphatic with people needs, which is ideal for understanding and fulfill their requirements. I have a very good typing skill which is ideal for Help Desk positions and allows me to complete reports, memos and e-mail a lot faster than regular people. I’m a very proactive and also an excellent teamwork kind of person, allowing me to work in very complex scenarios even assisting untrained users to perform advanced IT tasks and achieving the goals.

    $21.00 /hr
    66 hours
    5.00
  8. Tom McMeekin

    Tom McMeekin

    Multi-Media Journalist, Writer, and Artist

    United States - Last active: 12 days ago - Tests: 4

    I'm a professional multi-media journalist who can write, edit, research, produce, and design high-quality content on almost any topic and for any medium. From creating blog and social media posts to complete marketing communications plans, I have worked with clients including university programs, acupuncturists, chefs, commercial painters, e-commerce sites, news sites and forums, and more. I do not compromise my high ethical standards. Sorry, but I do not accept jobs that involve "ghostwriting" without credit, "spinning" and stealing others' copyrighted work, or other shady practices. What you get with me is a passionate, hard-working, detail-oriented, mass communications expert. What you do not get is someone who will rush the job or be a mindless "yes man" -- if I accept a job then I am committing to give you my best work effort, and that includes sometimes offering suggestions or advice -- getting you the final product you NEED, not just the one you think you want. I generally do not do Skype interviews or meetings for any projects paying less than $1,000. I am happy to answer any questions through ODesk or email, and I am happy to do a trial period for any ongoing positions. Sorry, but the reason I choose to do online freelancing is to make my own schedule and work in my pajamas; if you can't deal with that then best of luck finding someone who is a better fit for you.

    $50.00 /hr
    234 hours
    5.00
  9. Jun O.

    Jun O.

    Multi-Skilled Professional

    Japan - Last active: 4 days ago - Tests: 2

    Fluent-English/Native-Japanese bi-lingual professional, experienced in various fields. Business and Technology Consultant and Hands-on services for: + Management (including Country Manager, Mult-regional/Cross-company Project, Engineering, Sales&Marketing) + Start-ups (Japan Market Entry Support, Multi-functional role) + Software (Development, Support for: Assembly thru Enterprise) + Semiconductor (Processor, DSP, SoC, LSI design) + ICT in general + Medical Equipment + Writing & Translation + etc.

    $33.33 /hr
    2 hours
    5.00
  10. Wayne Williams

    Wayne Williams

    Audiovisual Archivist specialising in restoration & media convergence

    South Africa - Last active: 4 days ago - Tests: 14

    I am an audiovisual archivist and am always excited to be involved in research and, particularly, restoration projects of this nature. I have undertaken and successfully completed projects for clients ranging from independent artists to national academic institutions - ON TIME AND WITHIN BUDGET! I further specialise in development and optimisation of your online presence, with particular emphasis on convergence of audio, video and other media content with information technologies. I also focus strongly on structure and content. I have worked on a range of projects, from development of small blogs to management of large multimedia projects. I am seeking opportunities to build long-term relationships with small to medium businesses looking to improve their online visibility and profitability. I also have experience in: * Audio, video and image editing * Research and creation of quality original web site content * On- and off-page search engine optimisation (SEO) * Technical writing, particularly focusing on development and creation of user guides, instruction manuals and troubleshooting guides * Editing and/or translation of English and Afrikaans articles

    $25.00 /hr
    3 hours
    4.76