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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. LaNece Wardell

    LaNece Wardell

    Customer Service | Email, Chat, & Phone Support | Technical Writing

    United States - Tests: 7

    I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

    $11.11 /hr
    4,416 hours
    5.00
  2. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  3. Marienneth kathleen D.

    Marienneth kathleen D.

    Excellent Customer Service Relation and Administrative works.

    Philippines - Tests: 4

    I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

    $12.22 /hr
    5,286 hours
    5.00
  4. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,871 hours
    5.00
  5. Nessa Joan Gundayao

    Nessa Joan Gundayao

    Nessa Joan Gundayao, Personal Assistant, Email and Chat Support

    Philippines - Tests: 3 - Portfolio: 2

    Hello, my name is Nessa and I have been on Odesk for more than 3 years now mainly as an all-around virtual assistant. My skills are, but not limited to data entry, researching, email handling, chat support, order processing, and basic photo editing.

    $3.33 /hr
    10,969 hours
    4.94
  6. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,903 hours
    5.00
  7. Mary joy V.

    Mary joy V.

    Content Writing, Chat Support and Experienced data encoder

    Philippines - Tests: 2

    I' am an experienced data analyst working in a BPO industry. Analytical and self oriented worker. I have developed working skills needed for administrative work here in odesk or online environment. I can deliver great results within it's work time frame, willing and eager to learn new things that can enhanced my personal attitude towards work.

    $3.00 /hr
    20 hours
    5.00
  8. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    4,008 hours
    4.89
  9. Ria G.

    Ria G.

    Virtual Assist/Forum Poster/Data Entry/Article Writer/Social Media

    Philippines - Tests: 5 - Portfolio: 2

    -already a graduate of Bachelor of Arts in Business Administration in 2001. - has excellent administrative and Customer Service Skills. - Proficient in the Call-Center industry. Experience as a phone representative, Directory Assistance, Reports & Reconciliation. - have 2 years experience in a leading Telecommunications company in the Philippines, handled billing concerns, disputes and account modifications issues. - also with 2 years experience in American Collections. - with FDCPA, HIPAA law knowledge. - A high level of judgment, advanced problem solving techniques and technical writing skills in English. - Excellent communicator, having neutral English Accent. - Proactive in resolving customer issues and ability to “think outside the box.” - able to handle stress and work 24/7

    $5.00 /hr
    2,241 hours
    4.95