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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Jherico Cruz

Jherico Cruz

ESL Teacher, Customer Service, Data Entry Specialist, Email/Chat

Philippines - Tests: 12

I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

$4.44 /hr
4,991 hours

Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,508 hours

Marienneth kathleen D.

Marienneth kathleen D. Agency Contractor

Excellent Customer Service Relation and Administrative works.

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

Associated with: Dream Team

$12.22 /hr
5,524 hours

Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,081 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,128 hours

Marlene C.

Marlene C. Agency Contractor

Marlene C

Philippines - Tests: 14

Freelance Article Writer/Audio and Video Transcription/Data Entry/Encoder/Personal Assistant/Image Tagging/ Customer Service/ a workaholic from the Philippines Establish a career that would enhance my intellectual capabilities, as well as further enhance my skills and personal well-being. Aims to provide excellent satisfaction to buyers. Interested to do data entry/ encode ( 85wpm with 97% accuracy typing skill) ; research works as I spend most of my time surfing on the net and have a passion for reading. I am also interested to work as Personal Assistant (please refer to my previous work history). I did some image tagging, chat support, data entry work and have more than 5 years working experience in a BPO company. Can handle work pressures and considers them as challenges to meet head-on, a workaholic and dedicated to accomplish a task meeting its deadline efficiently.

Associated with: Fajumaro Inc.

$7.00 /hr
39 hours

Lydia L.

Lydia L.

Efficient Administrative Support Consultant

United States - Tests: 2 - Portfolio: 16

Lydia Y. Lewis is a veteran, entrepreneur and virtual administrative support consultant, specializing in all administrative tasks including but not limited to document creation, SEO, and social media management. She acquired her Associates of Arts in Business Administration as well as a Medical Assisting and Personal Fitness Trainer Certification. After her eight years of study and United States Navy service, Lydia decided to commence her climb up the corporate ladder. Lydia Y. Lewis began her climb at LA Fitness Sport Clubs where she began as a membership sales associate, ending her career with a title of Assistant General Manager of personal training. She has worked for other reputable companies such as FedEx, Target, and Apple. Her four years of service in the United States Navy was her most important accomplishment in life. When Lydia is not working, she enjoys mentoring teen girls and abused women. She is also a die-hard Patriots fan, loves animals, cooking and learning new things. She is currently working on a fictional novel as well as building her administrative consulting business.

57% Job Success
$11.00 /hr
221 hours

anushka mohan

anushka mohan

MS Excell expert

India - Portfolio: 1

Hi An accurate freelancer here. Am an graduate worked in an MNC as tax associate 2 years Now working as research and data entry specialist since 2+ years My best quality is am fast in typing,copy pasting and error free.. I have successfully completed some local projects and now am planning to do something internationally and searching permanent clients too One thing i can promise you will never feel bad once you allot me the work

$4.00 /hr
5 hours

Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,208 hours