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Last updated: October 1, 2015
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Abigail Karl Javier

Abigail Karl Javier

Graphic Artist/Encoder

Philippines - Tests: 2 - Portfolio: 3

I studied Bachelor of Science in Information Technology for four years. Ive been a graphic artist in Asec Asia in which I am assigned to design a yellowpages advertisement. I can also do invitations, logos, ads at tarpaulins. I am extremely computer efficient.

$3.76 /hr
0 hours

Teri Robinson-Crowe

Teri Robinson-Crowe

Ready to Work for you..

United States - Tests: 9

I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!

$10.00 /hr
21 hours

Manuela Sta. Maria

Manuela Sta. Maria Agency Contractor

Billing and Support Manager

Philippines - Tests: 1 - Portfolio: 1

Over the last 6 years , I have worked in a call center environment had helped me on how to adjust on the diversity of this field of business and how to deal with different clients across the globe. I had worked for clients in the US and Australia that caters different Inbound and Outbound accounts. I have put my excellence in my work. I worked as a Technical Support Representative in 2007.I helped customers by fixing internet issues , browsing and other connection problems assuring resolutions. In 2008, then I worked as customer service for health care benefits providing claims information and billing status. And I also work in a Telecommunication Company giving information of customers services , billing details and other services. I have some experience in the following areas: CMS Content Management System , Blog , Web Publishing w/ HTML Javascript and Applets, Multimedia , SQL , Photoshop , and Sketch Up. Asana, InfusionSoft,, Zendesk , WordPress , Microsoft Office , GDocs , MailChimp and Hootsuite. I put my talent into my work extraordinary well.

Associated with: BJS Career Professionals

100% Job Success
$10.00 /hr
5,932 hours

Carlo juancho F.

Carlo juancho F. Agency Contractor

Customer Service Specialist - Ticket, Live Chat and Email

Philippines - Tests: 11

I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

Groups: Pro Customer Service

Associated with: Silkroad Support Solutions Agency

92% Job Success
$11.11 /hr
489 hours

Dennis rey R.

Dennis rey R.

IT Contractor

Philippines - Tests: 10 - Portfolio: 9

For the last 5 years, I have developed an array of knowledge and skills in supporting different kind of enterprise and business organization via Phone, Email, Chat and Forum. My work experience and specialties are as follows, but not limited to: • 3PL/WMS Inventory Control Software Systems • Windows Server • MS SQL Server • Application Support • SaaS Support • eSourcing • eProcurement • Vendor/Supplier Management • Market Research • Internet troubleshooting • Computer Networking • Computer Maintenance • LED Sign Software support • Web site maintenance • SEO Article Writing

$20.00 /hr
1,871 hours

Hazel B.

Hazel B.

Technical Support, Data Entry, Virtual Assistnt, Customer Support -svc

Philippines - Tests: 4

I recently resigned from my work, from a homebased as a service coordinator from an company based in Australia.I do follow up calls and emails for calibration, purchased order and servicing. I worked as a process executive my job as senior representative specialist from a top 100 corporation in United States.I worked as a full time customer service associate in a bank.I receive calls and assist them with their needs according to policies that applies.I worked as a Customer Service Manager for an entrepreneur, wherein I am in charge for Customer order and support on both emails and calls. This means I deal with various email issues with regards to orders, delays, refunds, reviews, damaged goods.In addition I also contact the support team to deal with any issues arised buy submitting claims and opening tickets when necessary, In addition to that I am also in charge with special promotion tools for the online marketplace I am given access to special online tools that help us to automate the promotion of our products. these include an email tool, url builder, press release tool, video tool, link builder,facebook ads, amazon ads I manage various contractors we use on Odesk and Fiver. And Im in charge to pay them and to manage the flow of information between all parties I do setup new Webstores- this are selling on other Markets. : In order to boost our sales on other larger buyer traffic markets in the USA and europe. I take charge with Database entry, making sure to update various records and database in excel format Email List Building - I update and maintain any email lists we have in mailchimp or aweber Social Media - I am required to set up and maintain all of our social media pages on facebook, twitter, google plus and pinterest, I research on different Coupon Sites: I am required to sell and set up our product offers on all popular deal coupon sites in the USA, Canada, UK, Germany, France, Italy, Spain . Before that, I also worked with call centers for travel agencies as customer care for 3 years and became an escalation lead.I call airlines regarding trip cancellations as well as booking and reservations.I also worked as a technical support for one of the telecommunication company in United States where I troubleshoot with phones and also do up selling with add on services for customer's phones.I also worked with one of the Internet Service Provider as a technical Support agent wherein troubleshooting with internet connections and with computers doing a remote assistance for different Operating system Windows and MAC, and requests dispatched for technician when needed.For 2 years I also worked in a directory assistance call center where I received calls for name and number listings,movie listings and driving directions. I would like to describe myself as an honest, a very straightforward person who likes to take things in his stride in a very level headed manner.Life is quite exciting to me as it has galores of opportunities and experiences to offer and I feel one should always make the right use of it. I am adventurous by nature for I like to take up new challenges. It gives me the zeal and impetus to work towards excellence.One thing I firmly believe in is that one should always strive towards individual betterment, in whichever form it may be.Therefore I'm never tired of beginning where others end.

$8.00 /hr
0 hours

Michael C.

Michael C.

Services:QA / Testing / Transcription / Tech Support / Article-writing

Philippines - Tests: 11 - Portfolio: 5

For the past 4+ years I was involved in working for a contact center, primarily in the technical support field, troubleshooting DSL connection issues and setting up several models of modems and routers, supporting different operating systems such as Windows/MAC OS. Over the last two years of my stay at the contact center, I moved to workforce related duties, such as forecasting, scheduling and monitoring. My reports building skills were developed during this time as we were using MS Office applications such as Word/Excel most of the time. Presently, I have now switched career paths and am a QA/Test Engineer for a financial firm, conducting manual tests for their various POS applications. I am involved in not only execution of the scripts, but requirement analysis and test case building. My objectives would include giving 100% into any effort that I can be a part of, whether it be concerned with technical support, QA/software testing, or administrative work. I will provide service that I can be proud of as I continue to grow as a professional and an individual.

100% Job Success
$10.00 /hr
281 hours

Jose carlo D.

Jose carlo D.

Technical Support Representative/SEO/Youtube Game Content Creator SEO

Philippines - Tests: 7 - Portfolio: 11

Over the last 3 years, I have experienced Customer Service and Technical Support for several accounts like US auto parts, Toshiba , and Bigpond. My competency lies in providing excellent customer service to customer or client. and I am seeking opportunities to help clients to provide customer service to their customer and also to venture in different kinds of field like Article writing or SEO. I was able to provide excellent customer service because I have experienced different kinds of training and tools like Telephone skills training, US101, Auto101 , Citrix, RightNow, Siebel, Avaya, Five9, Oracle. Right now, I'm working as a content writer/ forum moderator for gaming forum site providing them SEO. They also allow me to embed my own youtube channels for site content. Another thing about myself was I have my own youtube channels for iOS and Android game walkthrough. If you would like to check it here's the link for both of them and You can also check my porfolio for other project that I have completed. I would really appreciate if you will allow me to help you finish those job faster with good result.

100% Job Success
$9.00 /hr
3,900 hours