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Time needed to complete a DSL Troubleshooting project on Upwork.

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DSL Troubleshooting Upwork freelancers typically receive a client rating of 4.80.

Last updated: October 1, 2015
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Abigail Karl Javier

Abigail Karl Javier

Graphic Artist/Encoder

Philippines - Tests: 2 - Portfolio: 3

I studied Bachelor of Science in Information Technology for four years. Ive been a graphic artist in Asec Asia in which I am assigned to design a yellowpages advertisement. I can also do invitations, logos, ads at tarpaulins. I am extremely computer efficient.

$3.76 /hr
0 hours

Teri Robinson-Crowe

Teri Robinson-Crowe

Ready to Work for you..

United States - Tests: 9

I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!

$10.00 /hr
22 hours

Carlo juancho F.

Carlo juancho F. Agency Contractor

Customer Service Specialist - Ticket, Live Chat and Email

Philippines - Tests: 11

I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

Groups: Pro Customer Service

Associated with: Silkroad Support Solutions Agency

92% Job Success
$11.11 /hr
489 hours

Dennis rey R.

Dennis rey R.

IT Contractor

Philippines - Tests: 10 - Portfolio: 9

For the last 5 years, I have developed an array of knowledge and skills in supporting different kind of enterprise and business organization via Phone, Email, Chat and Forum. My work experience and specialties are as follows, but not limited to: • 3PL/WMS Inventory Control Software Systems • Windows Server • MS SQL Server • Application Support • SaaS Support • eSourcing • eProcurement • Vendor/Supplier Management • Market Research • Internet troubleshooting • Computer Networking • Computer Maintenance • LED Sign Software support • Web site maintenance • SEO Article Writing

$20.00 /hr
1,871 hours

Jose carlo D.

Jose carlo D.

Technical Support Representative/SEO/Youtube Game Content Creator SEO

Philippines - Tests: 7 - Portfolio: 11

Over the last 3 years, I have experienced Customer Service and Technical Support for several accounts like US auto parts, Toshiba , and Bigpond. My competency lies in providing excellent customer service to customer or client. and I am seeking opportunities to help clients to provide customer service to their customer and also to venture in different kinds of field like Article writing or SEO. I was able to provide excellent customer service because I have experienced different kinds of training and tools like Telephone skills training, US101, Auto101 , Citrix, RightNow, Siebel, Avaya, Five9, Oracle. Right now, I'm working as a content writer/ forum moderator for gaming forum site providing them SEO. They also allow me to embed my own youtube channels for site content. Another thing about myself was I have my own youtube channels for iOS and Android game walkthrough. If you would like to check it here's the link for both of them and You can also check my porfolio for other project that I have completed. I would really appreciate if you will allow me to help you finish those job faster with good result.

100% Job Success
$9.00 /hr
3,900 hours

Alfredo P. Delola Jr.

Alfredo P. Delola Jr.

Technical Support Supervisor, Data Analyst

Philippines - Tests: 9 - Portfolio: 2

Providing the best results to any project assigned is my main goal as a freelancer. Having been part of the Business Process Outsourcing (BPO) Industry and/or Call Center (CC) Industry for more than Ten (10) years, I have handled tasks and projects that ranged from small scale to large scale (product, demographics, area of coverage). I can work as a team leader, an individual or even as a team member given my past work experience. I am a reports specialist and can also work as a virtual assistant. I have an extensive work history which makes me qualified for any job that requires my service within my field of expertise. My forte is data management - research, gathering, collation, computation, analysis, interpretation, etc. I can work with any tools supplied or I can use MS Excel as needed. Before Upwork has changed it's name, I was part of the oDesk All Star Freelancer Club, the predecessor of Upwork's Top Rated program which I am also a part of. l am the ideal freelancer for any data management, customer service, technical support and/or back office project.

Groups: Pro Customer Service

96% Job Success
$11.11 /hr
4,102 hours

Keith A.

Keith A.

Customer Service Executive

Singapore - Tests: 7

My objective is to educate myself and grow to the best that i can be while earning extra income. Aside to that, providing accurate service and give client full satisfaction since I am hard working, honest and very dedicated to my job. I am looking forward in working with you. Have a great day!

83% Job Success
$4.00 /hr
0 hours

Maria minerva L.

Maria minerva L.

Project Manager | Administrative Assistant I CSR/TSR I SMM

Philippines - Tests: 7 - Portfolio: 7

My passion lies right at the center of my work- My work, which brings not only tangible results but also makes me realize my true potential. I stand on a solid foundation of professionalism, hard work and smart work attitude. I am pursuing my career as an independent contractor, may it be administrative/ virtual assistance, data entry, web research, customer service, technical support or social media marketing which will give me opportunities to utilize my skills, demonstrate resourcefulness and assume responsibilities.

$7.00 /hr
3,381 hours