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Swati P.

Swati P.

Expert Business Analyst, CBAP, BPM, Process Improvement, CBAP Trainer

India - Tests: 13 - Portfolio: 10

Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer, CBAP Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada, Dubai and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 18 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integration. • I have worked with several US, Europe and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, Atos, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my upwork based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 7 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

$38.00 /hr
1,746 hours

Aileen A.

Aileen A.

Customer Support Specialist, Lead and VA

Philippines - Tests: 11

To assume a position where I can use my out most capability and skills to contribute to the goals of the company I am working for and at the same time gain additional knowledge and experience for self development. Have Technical Support and Customer Service Experiences. Inbound and Sup Calls, Email Response and Chat. Handled Guests Relations as Front Desk Clerk.

$7.00 /hr
9,631 hours

Mahendra Singh

Mahendra Singh

Adwords PPC Remarketing Exprt & SEO, Certified Analytics & Tag Manager

India - Tests: 3 - Portfolio: 1

5 + years of experience for PPC - Google Adwords - Google Certified SEO - Analytics Certified (Individual Qualification) Tag Manager - google certified. Google bad links removal, bad sites links removal, Online Reputation Management - google negative listings/url, image removal. I have very good understanding of removing any objectionable image url or content. I have accomplished so many projects for my clients within time frame. I have expertise of ripoff, complaintsboard, scambook, scamexposure, yelp reviews removal. I have very good track record for improving Conversation rate and ROI.

$6.67 /hr
2,406 hours

Tanveer M.

Tanveer M.

Vector design | Graphic design | Logo Design | image to vector

Pakistan - Tests: 4 - Portfolio: 30

My world of graphic & industrial design is built on passion for designing, I have more then 10 years of experience in Raster image to vector / High resolution manually, Vector Designing, Vinyl Art, Line Art, Business card, Font Developer, Image Editing, Product isolation, Corporate Identity, Flyer Design, Brochure Design, Print & Packaging, Logo Design with the latest design technologies and digital marketing trends, Using Illustrator, Photoshop and Corel. I am a Professional Graphics Specialist and been practicing in this profession from many years. I can produce professional / excellent vector Illustration and design with top quality results.

$15.00 /hr
1,111 hours

S M Zia Hyder

S M Zia Hyder

Expert in Lead Generation/ Web Research/ LinkedIn/ Admin Secy

Bangladesh - Tests: 5 - Portfolio: 9

My aspiration is to establish a magnificent operational affiliation with my oDesk employer. My core competency lies in Genuine Lead Generation and was also exposed to diverse activities including Web Research and Admin Secretarial Work. My Service Propositions Are... * Genuine Lead Generation using specially LinkedIn and other social medias. * All kind of Admin Secretarial work. * Sales Consultant * Chat Specialist * Web/ Market research and Key word research * All kind of Data-entry * eBay listing & editing and Amazon web service * Writing high quality original content on various niches * All kind of Microsoft office works ( specially Word, Excel, PowerPoint) * PDF conversion. * Ad posting and Social Media Marketing * You tube related any kind of service * Search engine optimization. I am self-starter and my goal is to provide an upright work that deems to satisfy my clients. l will be always punctual, communicative, and cooperative with every client I would work with. I can prove maximum effort and sincerity if you consider me in your job contract.

$6.00 /hr
2,532 hours

Sonia J.

Sonia J.

Writer, Editor, Proofreader

United States - Tests: 6

A veteran writer and editor with over 25 years experience, I'll bring versatility, expertise and a perfectionist's standard to your job. I have a dual background in humanities and science, and writing expertise in the arts, science, and business. My background means I'll bring a resourceful and fresh perspective to your writing project. Nonfiction will possess a strong voice and creativity, while fiction will show depth and thoughtfulness. Thorough and appropriate research are the norm for me. I have extensive interviewing experience, including celebrity interviews. Other specialties include business, climate change, fine art and music. I also have extensive experience ghostwriting blogs, writing web copy, white papers and the usual commercial projects. My editing is quick, thorough, and exact, whether your copy needs light proofing or an extensive rewrite. My editing and proofreading skills can bring awkward, even embarrassing copy to gracefulness. If your piece only needs a second set of eyes, I will catch those minor mistakes that become invisible to an author.My arts background includes applied work: I'm a musician and artist.

$22.00 /hr
1,415 hours

Mrs Monika

Mrs Monika

Expert in SEO|SEM|SMM|Internet Marketing|Content Writing

India - Tests: 5 - Portfolio: 6

I am SEO expert and have working experience of more than 6 years in this field. I believe in hard-working and to provide quality and best service to my clients with 100% job satisfaction. I have a good experience in SEO(both on-page & off-page) and in web-designing & development too. I provide my services in content writing too. I believe in "there is no excuse if you truly dedicated to your work".

$6.70 /hr
1,539 hours

Sarah A.

Sarah A.

Content Writing, Social Media Management, and Web Development

United States - Tests: 2 - Portfolio: 1

Hi! My name is Sarah, and I am experienced in social media management and content writing. I dabble in web development, and am especially proficient in html, css3, java, and javascript. I'm the founder of EndingAbuse.org, and am passionate about things related to child welfare. If you have any questions for me, please feel free to ask.

$15.00 /hr
1,716 hours

Monica Ramos

Monica Ramos

Freelancer

Philippines - Tests: 3

Over the last 5 years, I have seen different types of personalities in my workplace and interacted with different types of customers, co-workers, and as well as employers. I am expose to different kinds of people which makes me flexible enough to deal with situations. My core-competency lies in ensuring a good rapport to the customer and satisfying their needs and wants in accordance with the company’s regulations. I have done some selling, marketing and have a strong training in customer service and believe that these skills would benefit your company. I am seeking to obtain an entry-level for the position befitting my qualifications. I am open to any work assignment and work schedule.

$4.44 /hr
2,516 hours

Albert T.

Albert T.

10yrs + PHP developer (expert wordpress developer)

Philippines - Tests: 8 - Portfolio: 2

I've been developing websites for more than 10 years. I have develop a wide range of websites ranging from blogs to corporate websites. I also develop custom applications and e-commerce websites using custom cart that I personally develop from scratch. I also integrate payment apis like paypal, authorize and dragonpay. I am looking for any opportunities whether it is a simple debugging task or a full end-to-end development of websites. Nowadays, I develop themes and plugins for wordpress and concrete5. I also create themes for moodle, shopify and squarespace.

$6.00 /hr
1,947 hours