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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Courtney B.

    Courtney B.

    Skilled writer of both fiction and non-fiction

    United States - Last active: 2 days ago - Tests: 2 - Portfolio: 5

    I have been writing for my own enjoyment ever since I was old enough to put pencil to paper, and my enjoyment of it has not lessened since then. I've been working as a freelance writer for about three years now, and love every minute of it. Whether you need a novella, novel, flash fiction, blogs, or SEO articles, I can help you get the quality results you need. As a native English speaker with excellent grammar skills, my work requires little to no editing to be ready for publication.

    $10.00 /hr
    0 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 13 hours ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,730 hours
    5.00
  3. Tamara Birrell

    Tamara Birrell

    Professional-Quality Results Guaranteed

    Australia - Last active: 7 days ago - Tests: 5 - Portfolio: 6

    My name is Tamara. I am a dynamic, highly-skilled and experienced Virtual Assistant working from Canberra, Australia. I am proficient in English spelling and grammar, mathematics, business administration, business writing, article writing and data entry just to name a few examples. My typing speed is 60WPM (Words per Minute). I fully guarantee the quality of my work. All of my previous employers have complimented my work as being above standard and expectations. I can assist you with a wide variety of tasks including: Personal and Executive Level Assistance Business Writing including Proposals and Policy Documentation Data Entry and Analysis English Proof-Reading and Editing Online Research and Reporting Financial Reporting Human Resources and Recruitment Diary & Calendar Management Document Design Article Writing Accounts Management Account Payable/Receivable Book Keeping Transcription/Typing

    $23.00 /hr
    12 hours
    5.00
  4. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 2 days ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    9,108 hours
    5.00
  5. Ria G.

    Ria G.

    Virtual Assist/Forum Poster/Data Entry/Article Writer/Social Media

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 2

    -already a graduate of Bachelor of Arts in Business Administration in 2001. - has excellent administrative and Customer Service Skills. - Proficient in the Call-Center industry. Experience as a phone representative, Directory Assistance, Reports & Reconciliation. - have 2 years experience in a leading Telecommunications company in the Philippines, handled billing concerns, disputes and account modifications issues. - also with 2 years experience in American Collections. - with FDCPA, HIPAA law knowledge. - A high level of judgment, advanced problem solving techniques and technical writing skills in English. - Excellent communicator, having neutral English Accent. - Proactive in resolving customer issues and ability to “think outside the box.” - able to handle stress and work 24/7

    $5.00 /hr
    2,210 hours
    4.95
  6. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $10.00 /hr
    155 hours
    4.97
  7. Jazzy April Macogue

    Jazzy April Macogue

    Virtual Assistant/Graphic Artist/Vector Illustrator/UI UX Designer

    Philippines - Last active: 13 hours ago - Tests: 6 - Portfolio: 10

    I've worked recently as an Online Booking/ Reservation Assistant in a Travel and Tours Company. Working in the Marketing Department, my tasks is to proactively and effectively offer different packages and activities via phone or e-mail. I also handle customer inquiries and concerns. I was also in the field of Mobile Game and App Development before, focus particularly on Graphic Design and Concept. I also worked as a Lay-out Designer in a Print and Publishing Industry, working with print graphics and logo design. I am really into work. I make sure a 100% positive output in every kind of job I'm working with. What makes me happy is when I knew I've satisfied my clients.

    $5.56 /hr
    662 hours
    4.90
  8. ali husnain tariq

    ali husnain tariq

    BPO in/out bound Expert, Customer Support Expert, TeleSales Expert.

    Pakistan - Last active: 1 day ago - Tests: 13 - Portfolio: 27

    Seeking a challenging and rewarding opportunity in an advanced and competitive environment, in order to equip myself as a highly skilled and competent professional. I m in call center industry from over 2 years as an agent and now working as Call center trainer in Aracon systems. Excellent Communication skills. Can speak very good British accent and American accent.Know how to come up with the best rebuttals in order to rectify customer objections. Very good with problem handling and very good at communication and sales process trainings.

    Groups: Pro Customer Service

    $15.00 /hr
    50 hours
    4.88
  9. Jermyn joyce M.

    Jermyn joyce M.

    CS Project Implementation and Research Manager

    Philippines - Last active: 2 days ago - Tests: 7

    Specialties: Project Initiation and Implementation; Performance Assessment, Development and Management; Career and Performance Management;Training and Quality Process Creation, Control & Improvement; Quality Process Transaction Monitoring; Backdoor processes management A focused and performance driven professional with a combined 8 years experience in a customer service and sales environment for voice and chat accounts. I have extensive experience in Operations launching, implementation and management which includes backdoor process management in terms of reporting and scorecard generation. I have Quality and Training team management experience as well as background in Business Sales Communication for prospective clients. My goal is to provide quality and performance driven results to my prospective employers.

    $10.00 /hr
    78 hours
    4.91
  10. Rex W.

    Rex W.

    System Admin / E-mail support / Technical support / Remote Support

    India - Last active: 3 days ago - Tests: 9 - Portfolio: 3

    Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

    $12.22 /hr
    3,707 hours
    4.98