Manny Kerwin Martinez
thumbtack.com Quality Associate, Team Leader, various job experiences
To earn a living out of honest and quality work through the best of my abilities and be able to contribute to the development and progress of companies/businesses that I will be able to fortunately work with.
As a Development Communication Graduate, during a 3-year period job experience, I have developed further my multi-tasking skills in Customer Service, and in Hardware and Software Troubleshooting while working as a Technical Support Representative for Hewlett Packard printers. In addition to this, I also honed my skills in data gathering, writing, researching, communication while working as an Information Development Writer (News Writer) at the Philippines' Department of Agriculture.
Working as Technical Support Representative, taking calls from customers in the US and Canada, provided an opportunity for my verbal skills to improve more. It also enabled me to learn further about searching the web for credible troubleshooting guides if ever the solution of the customer's issue is not found or can not be solved by troubleshooting documents compiled in HP database. It also enhanced my skills in researching facts through enormous amounts of data that can be found in the internet.
Being an Information Development Writer enabled my writing skills to evolve to a professional level. The position also provided room for me to learn firsthand about other information dissemination processes and means like radio broadcasting and video documentary production.