Jeric Andrian Manalang
Experienced Customer Service Representative
Last active: 2 days ago
My goal is to provide high quality, professional support to my client via internet and/or telephone contact with their customer base. With over 4 years of experience in BPO industry, I am both prepared and fully equipped to meet my clients need, while attaining results that my clients and their customer are pleased with. I've been working in the BPO industry for almost 4 years. First was Sutherland Global Services and worked for the accounts AT&T U-verse which is a technical account and Flowers (FTD.com). Then I moved to NCO Clark and handled T-mobile USA which is one of the largest carrier in the U.S, I handled flexpay, postpay, and general care as line of business. We use hard Avaya as our mode of communication.
Second I'm work in state or independent schools and colleges, including free schools, academies, sixth forms and the further education sector.
I prepare lessons and teaching materials,
teach classes of different ages and abilities. Adapting lessons so everyone can take part. I also arrange matches with other schools and colleges, I know how write any topics you needed. Third I'm working closely with the music industry. I Know how to write/compose a song.
And lastly work experience is an excellent way of ensuring people are aware of career and vocational pathways that may be available to them in health. I graduated with the degree of bachelor of secondary education major in health. I write different kinds of blog, searching for diseases, symptoms, findings and treatment.
Can work without any supervision and independently.