Project Manager / Scrum Master / JIRA Expert / VOIP Expert
Experienced IT professional with international knowledge leading local and distributed teams of software developers, analysts and testers. Professional with technical background in Computer Science. Managerial skills are focused in continuous process improvement, project management and Agile methodology.
For last 2 years I've been working with JIRA and Atlassian products, coordinating teams of developers and providing assistance to clients to configure, customize and maintain yours JIRA's environments.
I have a lot of experience (3 years) with VOIP PABX softwares (like Asterisk) and complex VOIP environments. Also I have experience analysing communication protocols (SIP and H323).
I'm working with software engineering on my current company where I'm responsable to define the process to our team of analysts, developers and testers.
My experience in topics:
-- Experienced Project Manager (PMI Member);
-- Experienced Development Coordinator / Technical Leader;
-- Experienced Business/System Analyst Leader;
-- Experienced Scrum Master (Agile Methodologies);
-- Experienced Process Developer and Integrator (merge of two companies);
-- Knowledge of PMBoK methodologies;
-- Knowledge and experience on CMMI implementation, training and evaluation;
-- Domain about Management Software (MS Project, MS Excel, MS Access, Dot.Project);
-- Domain about Atlassian products (JIRA, Confluence, GreenHopper, Bonfire);
-- Domain about UML (Unified Modelling Language) notation;
-- Domain about Process Modelling Framework tools (EPF - Eclipse Process Framework)
-- Knowledge in various languages (C, C++, Perl, PHP, Python, Delphi);
-- Knowledge in Operational Systems (Linux Servers, Windows Server and MacOS);
-- Knowledge in Web Architectures (Java, Web Services, APIs);
-- Knowledge of telephony environments based on Voice Over IP (SIP and H323 protocol);
-- Experience using and developing for Asterisk PABX IP software (AGI, IVR applications);
-- Knowledge of VOIP software architectures (OpenSips, Sipproxd, RtpProxy, Cisco TCL);
-- Organized, responsible, engaged and committed. Problem solving and analytical skills, negotiation skills, multi- tasking and Mind Map user.