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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Julie B.

    Julie B.

    Customer support, PM, English-to-Russian translator, PA

    Ukraine - Tests: 4

    Professional administrative support, project manager, oDesk recruiter, personal assistant, translator, teacher and marketing specialist. If you are looking for someone to do your job properly, look no further. I'm always on time with exactly what you need. I'm specifically good at technical English-Russian translation (I've worked for Geekbench, and I'm currently translating KeepSafe app). I can also help you with Spanish-to-Russian translation. I'm great at multi-tasking, so I'd be a perfect match if you're looking for a Project Manager or Administrative support who could do various tasks and manage your team. I also have a lot of experience hiring contractors on oDesk. I always strive for excellence, thus, if I do something, I’ll make it 100% perfect.

    $19.89 /hr
    852 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,855 hours
    5.00
  3. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Tests: 6

    For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

    $6.67 /hr
    6,398 hours
    0.00
  4. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    3,140 hours
    0.00
  5. LaNece Wardell

    LaNece Wardell

    Customer Service | Email, Chat, & Phone Support | Technical Writing

    United States - Tests: 7

    I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

    $11.11 /hr
    4,416 hours
    5.00
  6. Mary Jane Cajegas

    Mary Jane Cajegas

    Admin and Customer Service Specialist

    Philippines - Tests: 8 - Portfolio: 5

    I have been in the Customer Service industry since 2007. I have worked as a customer service specialist for several incredible BPO companies : Aegis People Support, Sutherland Global Services and Stream Global Services. I have experienced working as a level 1 Technical Support Agent, Customer Support and Customer Retention via phone, live-chat and email. I was also a Team Leader in a call center and I used to help other customer service representatives identify their areas for opportunities and set goals to improve their work performance. I started freelancing on Odesk in 2013 in which I have completed several task involving call quality assurance, data mining, and file processing. Over the years, I have learned to care for other's needs, to be diligent in learning new things, and learned to manage my time and priorities in order to be successful in my goals. I believe in continuous learning and development. I am looking forward to become a Master in Customer Service and Admin work and as well as to acquire new skills by working with other professionals and/or businesses. Quality is very important to me. I always make sure I understand what I am expected to do to make every project I work on a success.

    $6.67 /hr
    2,342 hours
    4.98
  7. Jaclyn M.

    Jaclyn M.

    Email and Chat Customer Service Representative

    Philippines - Tests: 4

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology. I am knowledgeable in using Zendesk and Velaro chat system.

    $10.00 /hr
    2,249 hours
    5.00
  8. Dale Pearl

    Dale Pearl

    Project Manager

    United States - Tests: 7

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not only am I excellent at following instructions, you will be happy to find that I can find the solution to any problem on my own. I bring a vast amount of knowledge, along with the ability to listen and reason. With my work experience including every aspect of Information Technology makes me uniquely qualified for managed Programming teams and deployments that are on a large scale. After I have begun a job I never walk away and am still in contact with every employer I have worked with. I will also prove to be a valuable team leader. Thank you for your time and I appreciate the opportunity you have given me.

    $11.11 /hr
    1,199 hours
    5.00
  9. CINDY ABANGAN

    CINDY ABANGAN

    Data Entry,Web Research,E-mail Support,Customer Service,Telemarketing,

    Philippines - Tests: 3 - Portfolio: 3

    To obtain a job where in I can use my knowledge and skills to help a client with a highly satisfactory work. Creating a relatively and realistic commitments for projects and achieving the best outcome were main reasons to preserve the dynamic freelance worker in me. I subject myself not to engage into inappropriate projects that are not bound within my skills and knowledge capacities for me to excel, but rather makes reasonable performance that includes my interest, love, passion and meeting a well satisfactory success between clients and me.To enhance my knowledge and skills by working through different kinds of jobs. To earn, learn ,discover and enjoy my ability and knowledge.

    $4.44 /hr
    73 hours
    4.60
  10. Rhizza Marie Callis

    Rhizza Marie Callis

    Customer Support/ Article Writing Professional

    Philippines - Tests: 7 - Portfolio: 4

    I have been working online for the past 6 years now. I have worked on some writing jobs, virtual assistance and customer service. I would say that my strongest point would be my customer service skills. Before I started working online, I worked at one of the largest call centers here in the Philippines. I have experience in working in the Tier 3 (escalations) department. I have extensive experience in email and chat support, including phone support. My English skills, both written and verbal are exemplary. I am very professional in everything that I do and I like to get things done as quickly and accurately as possible. I am also a very quick learner and very highly trainable. I can work under minimal supervision as I am an honest, trustworthy and a dependable individual. Feel free to contact me for an interview any time! :)

    $5.56 /hr
    1,055 hours
    4.97