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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  2. Edwin Buitrago

    Edwin Buitrago

    Recruiting-management-support-virtual assistant

    Colombia - Tests: 6

    I have worked over the last year as a Senior Resources Manager for www.latamconnex.com where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

    $7.78 /hr
    6,340 hours
    4.99
  3. mary grace torio

    mary grace torio Agency Contractor

    Live Chat Support Representative / passionate writer

    Philippines - Tests: 5 - Portfolio: 1

    Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

    Associated with: Chatsmith Online Services

    $5.56 /hr
    10,015 hours
    4.94
  4. Jodylee dale V.

    $5.56 /hr
    8,869 hours
    4.98
  5. Allan Jefferson Andrada

    Allan Jefferson Andrada

    Writer's Bloke

    Philippines - Tests: 6

    I am 22 and on the verge. On the verge of fulfilling my goals, achieving my purpose, and enriching my life. I've spent most my formative years learning everything I can. Until now, I am still learning. But I am ready. Ready to go out into the real world, apply myself, and contribute. Do my part. I want to utilize my skills, hone new ones, and pave the way to a stable and lucrative career. Know that, should you choose to take a chance on me, I will give more than a hundred percent, and commit fully to giving you the best quality of work possible.

    $3.33 /hr
    8 hours
    1.35
  6. Mariska P.

    Mariska P.

    Canadian English Writer and Conversational English Assistant

    Canada - Tests: 10

    Mariska is a top Customer Service Representative. Testimonial: Mariska was one of our best reps and excelled at every part of the job. Always available and on time, we soon realized the value she offered our company. You can hire her with confidence in her skills. My Skills: UK and US English Writing Help Desk Certification Call Center Experience Problem Resolution Email Correspondence Customer Retention Customer Loyalty My Strengths: Empathy Compassion Patience Listening Ensuring My Customers Feel Valued

    $20.00 /hr
    229 hours
    5.00
  7. Harjeet Hundal

    Harjeet Hundal

    Customer Support, Technical Support

    India - Tests: 4

    I am focused and hard working. Have worked with Multinational companies for Phone support (Customer Service & Technical Support), Email Support and Chat Support. Trained on American and Britt Accent. Excellent written and spoken English. Apart from English, I'm also good with other Indian Languages - Hindi, Punjabi & Kannada. Currently providing support to US based ISP for Customer service and Tech support.

    $8.00 /hr
    10 hours
    4.36
  8. Marienneth kathleen D.

    Marienneth kathleen D.

    Excellent Customer Service Relation and Administrative works.

    Philippines - Tests: 4

    I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

    $12.22 /hr
    5,263 hours
    5.00
  9. Denis M.

    Denis M.

    Live Chat Support, Email Support, Social Customer Support

    Ukraine - Tests: 8 - Portfolio: 1

    I have 3 years of experience in Customers Support Service. I like to communicate with people, and it's easy for me to make decisions and find solution in different situations. Good skills in English. Excellent knowledge of Russian and Ukrainian. The main word which describes me is "creative". Creation for me is not just a funny hobby - it's the style of my life. So, I do need the work which requires the personality of a man who does this work. I am responsible and enthusiastic person, who has good communication skills, manners, and urge to work. I'm from Eastern Ukraine, so I have two native languages: Russian and Ukrainian.

    Groups: Pro Customer Service

    $7.78 /hr
    2,141 hours
    5.00