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Last updated: May 1, 2015

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  1. Neeraj Chand

    Neeraj Chand

    Asterisk/ VOIP/Video Conferencing Solutions Consultant

    Fiji - Last active: 7 days ago - Tests: 3 - Portfolio: 1

    Solutions architect and project manager with a strong focus on VOIP and voice driven applications including IVRs,pabx systems, and call center integration leveraging open source and closed source technologies to implement customised solutions. Flair for systems analysis and design with advanced communication and people skills. Specialties: Linux / Unix - Advanced Asterisk - Advanced VOIP - sip/iax -advanced Windows XP / Server - advanced Windows 7 - Intermediate Cisco routing/switches - advanced MSSQL - Intermediate MySQL - advanced Predictive Dialer systems - Advanced Excel - advanced c # - advanced Procurement / professional communication - advanced perl - intermediate Genesys Call Center Systems - Advanced Avaya - intermediate Current Roles / Achievements Responsible for all Voice / VOIP infrastructure across the OCIS group. Enhanced call handling efficiency by approximately 40% - via software upgrades and enhanced configuration. Developed enhancements to integrate with line of business systems and provide visibility on call patterns through visual tools. Added web based video conferencing, screen share and web chat to the portfolio of services available to all OCIS business users. Integrating Polycom auto provisioning systems with voice solution to make service delivery more robust and efficient. Currently developing intelligent routing systems for VOIP using EIGRP on cisco core devices. Integrating DUNDi, database functions, static variables from MySQL clusters with a self healing voip routing solution as the end goal

    $50.00 /hr
    0 hours
    0.00