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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. LaNece Wardell

    LaNece Wardell

    Customer Service | Email, Chat, & Phone Support | Technical Writing

    United States - Tests: 7

    I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

    $11.11 /hr
    4,416 hours
    5.00
  2. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    2,189 hours
    4.87
  3. Nessa Joan Gundayao

    Nessa Joan Gundayao

    Nessa Joan Gundayao, Personal Assistant, Email and Chat Support

    Philippines - Tests: 3 - Portfolio: 2

    Hello, my name is Nessa and I have been on Odesk for more than 3 years now mainly as an all-around virtual assistant. My skills are, but not limited to data entry, researching, email handling, chat support, order processing, and basic photo editing.

    $3.33 /hr
    10,969 hours
    4.94
  4. John Reed

    John Reed

    Highly Experienced Technical Support Professional

    United States - Tests: 4

    I am currently the sole customer/technical support provider for a veteran OS X and iOS developer, resolving technical issues, isolating bugs, and writing end-user documentation. I have many years of experience in independent/freelance hardware and software support, providing services both remotely and on location. I have worked with a number of leading telecommunications providers and commercial/consumer information technology vendors to ensure their internal users and customers received access to required resources at all times. Though I do not plan to leave my current position, I'm always interested in additional remote support opportunities, particularly in the Apple Mac OS X and iOS market. If you're an independent developer who needs a hand with your support workload, I would love to hear from you.

    $11.11 /hr
    102 hours
    5.00
  5. Monika Prajapati

    Monika Prajapati

    Vacation Rental & Real Estate Virtual Assistant

    India - Tests: 6

    I have been working as a Vacation Rental & Real Estate business manager and assistant from last 3 years and have worked with a variety of properties from different parts of the world. Followings are possible positions you can hire me for: Vacation Rental Management : Vacation Rental Reservation Management, Apartment Management, Calendar Managent, Inquiry Follow Ups, Escapia, Instamanager and Vacation Rental Pro Real Estate Business Mangement : MLS, Topproducer81,Foreclosure Radar, Redx, Trulia, Zillow, Realtor.com and IDX Workforce and Project Management : Asana, Basecamp, Manymoon Managing Vacation Rental Homes, Hotels and Real Estate Properties (Availability, Bookings and Follow Ups) CRM Management (Salesforce, Sugar CRM, Topproducer8i, Zoho etc) E-Commerce Website Management (Shopping Carts, Managing/Adding/Editing Product Databases) Any any other task you think which could be done online. I offer support to businesses with all of those time-consuming administration tasks associated with running a business, whether it be managing the admin side of Website/Blog, Virtual Real Estate Assistance, Social Media Management, Web Research, Email Support and Follow Up and CRM Management. I provide solutions and build each client up according to her needs both through my own work or by assisting in securing the resources elsewhere. My goal is to help each client accomplish a greater sense of balance in her life through my support. As your virtual assistant, I can become part of your team for a once-off task or project or an ongoing working relationship.

    $8.89 /hr
    605 hours
    4.46
  6. Rex W.

    Rex W.

    System Admin / E-mail support / Technical support / Remote Support

    India - Tests: 9 - Portfolio: 3

    Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

    $12.22 /hr
    3,707 hours
    4.98
  7. Alan Schroeder

    Alan Schroeder

    Computer and Network Support Ticket, Chat, Phone, Social Agent

    United States - Tests: 9 - Portfolio: 1

    Since before graduating high school, I have been involved in the technology field. My core competency is in problem-solving, staff training, and technical support, but as the sole contractor in many places, I have expanded into roles in Linux and Windows server Administration, IIS Services, C++ scripting, and Administrative support and budgeting. My professional work experience began as a jack-of-all-trades at the local library, and soon expanded to systems and network administration roles at libraries in nearby towns. I have recently received my B.A. in Business Information Systems, adding to my A.A.S in Microcomputer Support Specialist and A+ Certification.

    Groups: Pro Customer Service

    $12.00 /hr
    105 hours
    5.00
  8. Frances Marianne Corpuz

    Frances Marianne Corpuz

    Customer Service Representative, Data Entry Specialist, VA

    Philippines - Tests: 8 - Portfolio: 4

    My goal is to be able to provide assistance in the customer service line of work, and efficient data entry services. I have been working for the call center industry for over 4 years now, supporting both customer service and technical needs of customers who are mainly based in the United States. I am confident in my customer service skills, as well as my data entry skills. Working in a call center environment not only demands one to be on the phone assisting subscribers who are calling, it also requires a certain degree of multitasking making sure that you wouldn't lose your focus at all times; this skill I am most confident about.

    $4.44 /hr
    1,423 hours
    4.06
  9. Richelle Reann Antonio

    Richelle Reann Antonio Agency Contractor

    Quality Analyst, Data Entry, Experienced CSR and Tech Support

    Philippines - Tests: 8

    To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

    Associated with: iHelp.ph

    $4.44 /hr
    13,160 hours
    4.41
  10. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,310 hours
    4.71