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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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LaNece Wardell

LaNece Wardell

Customer Service | Email, Chat, & Phone Support | Technical Writing

United States - Tests: 7

I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

100% Job Success
$11.11 /hr
4,422 hours

Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,504 hours

Christine antoinette G.

Christine antoinette G.

Superstar Writer/Customer Service Pro

Philippines - Tests: 10 - Portfolio: 4

What is STELLAR work? It is on point, efficient, and offered at great value. It is also offered by freelancers who are experienced, skilled, and dedicated. Stellar work is something I offer to each and every client. I have more than 6000 hours of recorded work time on oDesk and have successfully completed no less than 30 contracts. I also maintain a FIVE-STAR rating. I believe clients should 'invest' in their employees. Good quality work may cost a bit more, but it's almost always worth it. My rates may be higher than most in my locale and field, but you're assured that you're working with an individual who will give you the output you require, and perhaps, a little bit more. I am currently available to take on chat/email support or writing work. The jobs in progress on my profile are mostly on as-needed basis. I have done numerous content creation jobs, ranging from writing snippets, to product descriptions, to full-length website articles. I have also penned email marketing content, and had briefly assisted in creating e-books for a couple of clients. In addition, I have also done email support, Live chat support, and a bit of guest post management. I respect deadlines and I'm very communicative. But over and above anything else, I value honesty in people, so I make sure that I remain steadfast in staying honest as well. I believe the numbers and the variety of jobs I've had say a lot about the quality of work I do, and my passion for the tasks that were entrusted to me. As an Upwork contractor, and an all-out family woman, I am always at 100%. If you want me on YOUR team, all you have to do is send me a message - let's talk.

Groups: Pro Customer Service

100% Job Success
$11.11 /hr
6,708 hours

Edwin Buitrago

Edwin Buitrago

Recruiting-management-support-virtual assistant

Colombia - Tests: 7

I have worked over the last year as a Senior Resources Manager for where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

100% Job Success
$7.78 /hr
6,582 hours

Rex W.

Rex W.

System Admin / E-mail support / Technical support / Remote Support

India - Tests: 9 - Portfolio: 3

Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

90% Job Success
$12.22 /hr
3,709 hours

John Reed

John Reed

Highly Experienced Technical Support Professional

United States - Tests: 4

I am currently the sole customer/technical support provider for a veteran OS X and iOS developer, resolving technical issues, isolating bugs, and writing end-user documentation. I have many years of experience in independent/freelance hardware and software support, providing services both remotely and on location. I have worked with a number of leading telecommunications providers and commercial/consumer information technology vendors to ensure their internal users and customers received access to required resources at all times. Though I do not plan to leave my current position, I'm always interested in additional remote support opportunities, particularly in the Apple Mac OS X and iOS market. If you're an independent developer who needs a hand with your support workload, I would love to hear from you.

$11.11 /hr
122 hours

Alan Schroeder

Alan Schroeder

Computer and Network Support Ticket, Chat, Phone, Social Agent

United States - Tests: 9 - Portfolio: 1

Since before graduating high school, I have been involved in the technology field. My core competency is in problem-solving, staff training, and technical support, but as the sole contractor in many places, I have expanded into roles in Linux and Windows server Administration, IIS Services, C++ scripting, and Administrative support and budgeting. My professional work experience began as a jack-of-all-trades at the local library, and soon expanded to systems and network administration roles at libraries in nearby towns. I have recently received my B.A. in Business Information Systems, adding to my A.A.S in Microcomputer Support Specialist and A+ Certification.

Groups: Pro Customer Service

100% Job Success
$12.00 /hr
154 hours

Lian Jane Abadia

Lian Jane Abadia Agency Contractor

Administrative Support | Chat/Email Support | Telemarketing | SMM

Philippines - Tests: 8

Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

Associated with: Online Freelancing Solutions

100% Job Success
$6.67 /hr
6,494 hours

Joseph Price

Joseph Price Agency Contractor

Support Expert

United States - Tests: 6

I am a customer support expert with more than six years of customer service and technical support experience. I have inbound and outbound phone experience, and a total of 17 months of chat experience. I also have experience as an escalations agent, manager, as well as a supervisor. I have worked with various customer service programs including Zendesk. Most recently, I have been working as an e-mail support representative for the Pro Customer Service Group, as well as the Pro Web Designers Group here on I am willing to work on other related and non-related projects, depending on the position. I'm a quick learner, and I'm willing to put in the effort to improve and grow within a company, long-term, if given the opportunity.

Groups: Pro Customer Service

Associated with: oDesk Payroll

$10.00 /hr
113 hours