Expert IT-Business Analyst, Project Manager and Product Manager
Project Manager in domains website, Mobile applications, e-commerce, banking, online travel, CRM/ERP, e-learning, telecom.
Tools: MS Visio 2007, MS Visual Source Safe 6.0, ROBO Help,
MS Project Server, CQ5 version 5.4 (WCMS)
Project Management Tools: Balsamiq, Jira, Ontime, Basecamp
Defect Tracking Tools: Ontime, Rally Dev, Jira
Performance Testing Tools: Loadrunner
Mobile Testing Tools: MITE (Mobile Internet Testing Environment), Electric Mobile Simulator Professional
Domain Expertise: CRM/ERP Systems, Banking Applications, Telecom Applications, Performance Management System, Virtual Events, E-Learning Applications and E-commerce applications
Open Source Tools: Wordpress, Drupal, Magento
Methodologies: RAD, Iterative and Incremental, Agile Software Development Methodologies.
Collaborating with stakeholders and project team members to clarify, detail, prioritize and manage business requirements and participation in requirements elicitation workshops
Adept at systems analysis, feasibility study, requirements study, designing GUI & database modeling entailing analyzing of information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
Spearheaded functions pertaining to the analysis, design, development, testing & implementation of various applications on Telecom, Retail, Human Resource, Performance Management system, Work force management system.
Streamlining existing processes to enhance efficiency while minimizing operational time/costs.
Advanced analytical and project management skills, in-depth knowledge of various phases and methodologies of software development including SDLC.
Extensive experience in translating complex business needs into clear and concise Business requirements documents (BRD/SRS/FRD).
Expertise in coordinating team at Project Management, Task estimation and delegation, Training, GUI Design, performance tuning & resource optimization.
Expertise in using leading industry tools like MS Visio, Azure, Balsamiq, MS Excel and MS PowerPoint to develop various project deliverables and Business Process Model and Notation (BPMN), UML diagrams, Use cases diagrams, Flowcharts, Story boarding etc.
Experience in conducting Joint Application Development (JAD) sessions with end users to provide for accurate statement of system requirements and a better understanding of common goals.
Exceptional ability to build productive relationships with colleagues, clients, and vendors across all functional and technical disciplines.
Excellent time management, communications, decision-making, leadership and planning skills with the ability to learn quickly and multi-task in a fast paced environment.