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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: September 1, 2015
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  1. LaNece Wardell

    LaNece Wardell

    Customer Service | Email, Chat, & Phone Support | Technical Writing

    United States - Tests: 7

    I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

    $11.11 /hr
    4,416 hours
    5.00
  2. Edwin Buitrago

    Edwin Buitrago

    Recruiting-management-support-virtual assistant

    Colombia - Tests: 6

    I have worked over the last year as a Senior Resources Manager for www.latamconnex.com where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

    $7.78 /hr
    6,337 hours
    4.99
  3. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    2,168 hours
    4.87
  4. Rex W.

    Rex W.

    System Admin / E-mail support / Technical support / Remote Support

    India - Tests: 9 - Portfolio: 3

    Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

    $12.22 /hr
    3,707 hours
    4.98
  5. Richelle Reann Antonio

    Richelle Reann Antonio Agency Contractor

    Quality Analyst, Data Entry, Experienced CSR and Tech Support

    Philippines - Tests: 8

    To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

    Associated with: iHelp.ph

    $4.44 /hr
    13,136 hours
    4.41
  6. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,306 hours
    4.71
  7. Aleja Duyao

    Aleja Duyao Agency Contractor

    Customer care specialist

    Philippines - Tests: 4 - Portfolio: 4

    Hi, I am Aleja D., nurse by profession but have been more engaged in preparing documents for external audits and worked well in data entry with microsoft word, excel and powerpoint. I have shifted work into customer care specialist in a telecommunication company and a tenant researcher as well. It has always been my passion to have a homebased job so I can have more time with my family and at the same time earn to help my husband in the everyday expenses. I am used in speaking English since this is the medium of instruction we used when I was still teaching. I am determined, hardworking, responsible and trustworthy.

    Associated with: Under Maintenance

    $4.00 /hr
    1,006 hours
    4.57
  8. Anastasiya Sviderska

    Anastasiya Sviderska Agency Contractor

    Project manager and profficent support assistant,

    Czech Republic - Tests: 7

    I have more than 4 years of customer service experience (including online, phone and personal) and, during this period, have been using Zendesk, Salesforce, Jira, Redmine, and GoToMeeting software solutions to train, assist and guide customers thought the software tools I've been supporting; troubleshooting the technical issues, getting through the bug and feature request submissions, resetting passwords and getting the feedback. I have quite an experience, using MS Office tools and Google Drive, to create reports, make presentations and manage projects and inter-sharing with my team mates. I am friendly and professional assistant; my multitasking skills, help me to manage several projects the same time. Being a quick learner, I would be very happy to assist you with you customer service flows and provide additional support to any of your projects. Having Russian as my native language I would be able to provide you with multi-language supplier support.

    Groups: Article Samurai, Pro Customer Service

    Associated with: RostDS s.r.o. Agency

    $11.11 /hr
    6,764 hours
    4.40
  9. Rafael Segovia

    Rafael Segovia

    Technical Support/Customer Care

    El Salvador - Tests: 6

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.

    $5.56 /hr
    5,476 hours
    5.00
  10. Nessa Joan Gundayao

    Nessa Joan Gundayao

    Nessa Joan Gundayao, Personal Assistant, Email and Chat Support

    Philippines - Tests: 3 - Portfolio: 2

    Hello, my name is Nessa and I have been on Odesk for more than 3 years now mainly as an all-around virtual assistant. My skills are, but not limited to data entry, researching, email handling, chat support, order processing, and basic photo editing.

    $3.33 /hr
    10,969 hours
    4.94