Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
Clear all filters

LaNece Wardell

LaNece Wardell

Customer Service | Email, Chat, & Phone Support | Technical Writing

United States - Tests: 7

I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

100% Job Success
$11.11 /hr
4,425 hours

Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,508 hours

Christine antoinette G.

Christine antoinette G.

Superstar Writer/Customer Service Pro

Philippines - Tests: 10 - Portfolio: 4

What is STELLAR work? It is on point, efficient, and offered at great value. It is also offered by freelancers who are experienced, skilled, and dedicated. Stellar work is something I offer to each and every client. I have more than 6000 hours of recorded work time on oDesk and have successfully completed no less than 30 contracts. I also maintain a FIVE-STAR rating. I believe clients should 'invest' in their employees. Good quality work may cost a bit more, but it's almost always worth it. My rates may be higher than most in my locale and field, but you're assured that you're working with an individual who will give you the output you require, and perhaps, a little bit more. I am currently available to take on chat/email support or writing work. The jobs in progress on my profile are mostly on as-needed basis. I have done numerous content creation jobs, ranging from writing snippets, to product descriptions, to full-length website articles. I have also penned email marketing content, and had briefly assisted in creating e-books for a couple of clients. In addition, I have also done email support, Live chat support, and a bit of guest post management. I respect deadlines and I'm very communicative. But over and above anything else, I value honesty in people, so I make sure that I remain steadfast in staying honest as well. I believe the numbers and the variety of jobs I've had say a lot about the quality of work I do, and my passion for the tasks that were entrusted to me. As an Upwork contractor, and an all-out family woman, I am always at 100%. If you want me on YOUR team, all you have to do is send me a message - let's talk.

Groups: Pro Customer Service

100% Job Success
$11.11 /hr
6,717 hours

Rex W.

Rex W.

System Admin / E-mail support / Technical support / Remote Support

India - Tests: 9 - Portfolio: 3

Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

90% Job Success
$12.22 /hr
3,709 hours

Richelle Reann Antonio

Richelle Reann Antonio Agency Contractor

Quality Analyst, Data Entry, Experienced CSR and Tech Support

Philippines - Tests: 8

To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

Associated with:

95% Job Success
$4.44 /hr
13,339 hours

Lian Jane Abadia

Lian Jane Abadia Agency Contractor

Administrative Support | Chat/Email Support | Telemarketing | SMM

Philippines - Tests: 8

Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

Associated with: Online Freelancing Solutions

100% Job Success
$6.67 /hr
6,494 hours

Rafael Segovia

Rafael Segovia

Technical Support/Customer Care

El Salvador - Tests: 6

I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.

$5.56 /hr
5,476 hours

Nessa Joan Gundayao

Nessa Joan Gundayao

Nessa Joan Gundayao - Virtual Assistant, Email and Chat Support Agent

Philippines - Tests: 3 - Portfolio: 2

Hello, my name is Nessa and I have been on Upwork (formerly oDesk) for more than 4 years now mainly as an all-around virtual assistant. My skills are, but not limited to data entry, researching, email handling, chat support, order processing, and basic photo editing.

100% Job Success
$3.33 /hr
11,141 hours

Eric E.

Eric E. Agency Contractor

Data Entry/ Social Media/ Virtual Assistant / CRM

Philippines - Tests: 5 - Portfolio: 3

Strong work ethic, very detail oriented, and strong organizational skills. 10 years of administrative experience, management, and customer service. Services include data entry (typing of 65 wpm), internet research, word processing, Excel, Powerpoint (proficient in MS office), manage email and calendars, scheduling appointments, meetings, and travel arrangements, virtual personal assistant/receptionist.

Associated with: Fast Link Professional

100% Job Success
$3.00 /hr
1,622 hours

Eloisa Maica Ortencio

Eloisa Maica Ortencio Agency Contractor

Customer Service Specialist | EMail Support | General Transcriptionist

Philippines - Tests: 2 - Portfolio: 2

I am an experienced customer service representative with at least 4 years of experience in different channels -- live chat, email response, inbound customer support with billing, and technical support. The following are the training I have attended: 1. Extreme Customer Connection 2. Diffusing Irate Customers 3. Delivering Customer Experience 4. Everyone Matters I was also assigned to be a subject matter expert focusing on conducting customer experience training to newly hired representatives. I have a very competitive spirit with the drive to impress my clients.

Associated with: Paramount, Fajumaro Inc., Gi-Em Solutions

$5.56 /hr
4,815 hours