chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.

134

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Carla Coria

    Carla Coria Agency Contractor

    Bilingual Support Manager - Expert Translator (EN-ES)-Graphic Designer

    Argentina - Last active: 12/23/2013 - Tests: 10 - Portfolio: 9

    My objective is ideally to find a long-term (Part-time or Full time) job where I can work from home in the translation, customer service, or Graphic Design field. Thanks to oDesk, I've had the joy of working for some amazing companies as a Bilingual Support Manager (ES-EN) for the past 2 years. Before moving to oDesk I worked as a Dish Network Rep. here in Argentina for the States and personal translator/secretary for my employer who handled these US Dish Network Accounts for 5 years. I also worked as a law firm secretary, I'm a Law student and I'm working to obtain my Juris Doctor. My native tongue is Spanish, however, I was raised up in Columbus, Ohio so my English is fluent and I'd be more than happy to offer a voice call demonstration on Skype or any other available voice call service to verify my pronunciation and common knowledge of both languages. I have taken the Spanish- English Translation tests here on oDesk and I'm in the TOP 10% of test takers. I'm very responsible with due dates and easy to get a hold of online if anything should come up. I'm in the -3 GMT Time zone and available during US office hours. Well, that's about it! Feel free to browse around my profile or get in touch with me - I'm a proud 5 star contractor! Hope to work with you soon!

    Associated with: InfinitColibri Agency

    $23.33 /hr
    2,812 hours
    5.00
  2. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,792 hours
    4.57
  3. Van Gabriel La Vina

    Van Gabriel La Vina

    HelpDesk Microsoft Certified Mcdst Mcitp Mcts

    Philippines - Last active: 24 days ago - Tests: 14 - Portfolio: 7

    10+ years of solutions-focused technical customer support experience. Microsoft Certified Professional with the following certifications: Microsoft Certified Desktop Support Technician Microsoft Certified I.T. Professional Microsoft Certified Technology Specialist Handled work projects: - Content moderator / Quality Analyst / Zoho CRM/ CS-Cart - 3dcart data entry / Ebay listings / Amazon listings/ Wordpress postings - chat/ voice / email support - Remote Desktop Support - Technical Writing - Windows Administration - Application Support

    Groups: Microsoft Certified Professionals

    $5.00 /hr
    2,395 hours
    5.00
  4. Ann catherine M.

    Ann catherine M.

    Technical Support Specialist, Expert in Computer Hardware and Software

    Philippines - Last active: 1 day ago - Tests: 6

    Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,

    $4.44 /hr
    1,439 hours
    4.85
  5. Rafael Segovia

    Rafael Segovia

    Technical Support/Customer Care

    El Salvador - Last active: 1 month ago - Tests: 6

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.

    $5.56 /hr
    5,476 hours
    5.00
  6. Rex W.

    Rex W.

    System Admin / E-mail support / Technical support / Remote Support

    India - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

    $12.22 /hr
    3,685 hours
    4.98
  7. Ruperto van anthony abrigana S.

    Ruperto van anthony abrigana S.

    Layout artist, Blogger, Dedicated Writer, Web Enthusiast

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 3

    Designs. It's what I do for a living. No, not in the traditional pins and wallpaper, but in the internet and computer era; whether it's designing a basic poster, the complicated web designs, video editing, data entry even taking pictures for photo resources or the cliche; internet advertising. That's what I do. That within 2 years time, I would be able to write my own book. Would love to have a good partnership with people whom I could trust. I am a reliable person that would definitely finish work in a timely manner added with finesse and accuracy. -I was president of the student council back in college -I love to write about blogs and news reports at the student official newsletter. -Spearheading events for charity and for poverty improvement. -Career and goal-oriented. -Would see myself on the top of the pillar after 3 years. -Though young, Started writing and reading books at the age of 7. (a lot of story books.) -Very well-versed in the art of photoshop. -Would willing to work for experience, pay is just a bonus. -Would be very loyal to a contractor if given the chance. -Had 4year time nominee as a student leader. -Mastered the art of Time Management.

    $4.44 /hr
    1,470 hours
    5.00
  8. Richelle Reann Antonio

    Richelle Reann Antonio Agency Contractor

    Quality Analyst, Data Entry, Experienced CSR and Tech Support

    Philippines - Last active: 1 day ago - Tests: 8

    To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

    Associated with: iHelp.ph

    $4.44 /hr
    12,466 hours
    4.42
  9. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 2 days ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    5,803 hours
    4.71
  10. Eloisa Maica Ortencio

    Eloisa Maica Ortencio Agency Contractor

    Customer Service Specialist | EMail Support | General Transcriptionist

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    I am an experienced customer service representative with at least 4 years of experience in different channels -- live chat, email response, inbound customer support with billing, and technical support. The following are the training I have attended: 1. Extreme Customer Connection 2. Diffusing Irate Customers 3. Delivering Customer Experience 4. Everyone Matters I was also assigned to be a subject matter expert focusing on conducting customer experience training to newly hired representatives. I have a very competitive spirit with the drive to impress my clients.

    Associated with: Paramount, Gi-Em Solutions

    $5.56 /hr
    3,738 hours
    5.00