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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,733 Administrative Support projects are completed every quarter on Upwork.

1,733

Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: July 1, 2015
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  1. Michał Newiak

    Michał Newiak

    Researcher and translator

    Poland - Last active: 14 hours ago - Tests: 11 - Portfolio: 4

    Over 4 years of experience as sales specialist in the GSM industry, my duties varied from sales, to stocking and cash flow management. Having the opportunity to work as anaylst for one of the biggest Polish banks, gave me the chance to increase my skills in data analysys and research. Beginning as a hobby, but later becoming almost fulltime job I managed to get great experience in translations from English to Polish.

    $11.11 /hr
    5,141 hours
    5.00
  2. Andre Bookal

    Andre Bookal

    Business Administration Specialist, Web Researcher & Data Analyst

    Jamaica - Last active: 14 hours ago - Tests: 30 - Portfolio: 5

    My sole professional objective is to WOW you my client through my ability to get the job done proficiently and then some, thus creating real value and competitive advantage for your business! Simply put, my efforts must impact your bottom line positively!!! I am: an experienced, qualified, tried, tested and proven performer whose: skill-sets, competence, work ethic, attitude and commitment levels are secondary to none! A must have for your team's Business Administrative needs!! I bring to the table, online Business Administrative experiences gained via oDesk. Executing fixed contracts for my clients in conjunction with hourly contracts that’s currently, just in excess of 1,400 hours (and counting). I have to date received on oDesk an average feedback score of 4.99 out of 5 (99.8%). Also, my fifteen years of solid corporate experience in Business Administration has seen me garnered great expertise and proficiency in areas such as: Customer Service, Accounting, Marketing & Research, Sales, Mortgage Financing & Collections, and general administrative support. I'm a well-rounded and knowledgeable professional as highlighted in the twenty-eight oDesk skills tests that I have passed with distinctions. My: achievements, experiences,positive attitude and approach to my work have molded and shaped me into an outstandingly successful, highly regarded and respected professional! Enhance your team's Administrative proficiency and potency by tapping into the following array of knowledge, know-how and expertise that will be at your business's disposal: .Coordinating, Managing & Executing business processes in attaining the organization's stated goals and objectives efficiently and effectively. . Drafting/preparing well constructed letters in Microsoft Word and Google Docs in initiating contact with customers/clients and/or responding to correspondences from clients/customers. . Digital outreaching (Securing guest post opportunities on websites) . Content Ideator - (Develop and pitch blog post ideas to websites) . Proficient in the use of Google Docs,Microsoft Excel and Word . Excellent E-mail corresponding skills . Excellent Communication skills (Verbal & Written) . Excellent Analytical and Problem-Solving skills . Excellent Data: Entry, Collections and Analysis skills . Excellent Web Research and Internet skills . Excellent Computer skills . Strong Interpersonal skills . Excellent overall Administrative skills An integral component to me being a successful online professional is that I: adapt, maintain connectivity, communicate effectively, learn quickly, take a solution oriented approach to tasks, identify creative and “out of the box” solutions that will create additional value for your business. I place a high premium and pride on the quality of work I produce and therefore set very high standards for myself. I am big on: honesty, transparency, integrity and mutual respect as values that must at all times be evident in all that I undertake. I look for in a client: passion, vision, a commitment to excellence, values and strategies that creates and sustains working environments that are conducive to and facilitates: synergistic effects, optimum performances and high team spirit/morale and success. Thank you for taking time out of your busy schedule to peruse my profile. Your time is extremely valuable and as such, it's always appreciated, valued and never taken for granted!! Looking forward to speaking with you regarding employment opportunities that will be mutually satisfying and rewarding! HAVE A FANTASTIC AND A PRODUCTIVE DAY!!

    $15.00 /hr
    5,051 hours
    4.99
  3. Andrea Montalvo

    Andrea Montalvo

    Support Specialist, Events & Production, Human Resources

    Philippines - Last active: 14 hours ago - Tests: 12

    For the past 5 years, I have worked as a Human Resources, Sales and Events Management professional. I have gained extensive training in Customer Support and have showed exemplary performance in the said field. Having been able to work for both local and multinational companies, I have acquired the knowledge, skills and training that will allow me to be competitive in different industries. With the job categories mentioned, I know that I am a flexible, detail-oriented individual and I am seeking for opportunities that would be able to further enhance my knowledge in different areas as well as to hone the skills I already have.

    $10.00 /hr
    3,010 hours
    5.00
  4. Sherry Sharon Malinawan

    Sherry Sharon Malinawan

    Administrative Support, Website Management, Data Entry, Research

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 7

    My main objective is to contribute my skills in a position with a growing and dynamic firm. I search for new experiences and challenges to learn new things and improve my skills, and provide exceptional contribution of service for all my clients. Over the last 10 years I have developed my skills on MS Office like MS Word, MS Excel, MS PowerPoint, MS Publisher, and all MS Office Tools for Administrative support, Virtual Assistant, and Data Entry Jobs. I also managed websites in Wordpress and social media platforms like Facebook, Flickr, Thumblr, Yelp, TripAdvisor, Google+, Trekaroo, Pinterest, Stumble Upon etc. My experience includes but is not limited to: customer service and support, planning both new applications and strategic work, problem isolation and analysis, application and requirement analysis, and process improvement and application documentation.

    $5.56 /hr
    1,270 hours
    4.98
  5. Manny Kerwin Martinez

    Manny Kerwin Martinez

    thumbtack.com Quality Associate, Team Leader, various job experiences

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    To earn a living out of honest and quality work through the best of my abilities and be able to contribute to the development and progress of companies/businesses that I will be able to fortunately work with. As a Development Communication Graduate, during a 3-year period job experience, I have developed further my multi-tasking skills in Customer Service, and in Hardware and Software Troubleshooting while working as a Technical Support Representative for Hewlett Packard printers. In addition to this, I also honed my skills in data gathering, writing, researching, communication while working as an Information Development Writer (News Writer) at the Philippines' Department of Agriculture. Working as Technical Support Representative, taking calls from customers in the US and Canada, provided an opportunity for my verbal skills to improve more. It also enabled me to learn further about searching the web for credible troubleshooting guides if ever the solution of the customer's issue is not found or can not be solved by troubleshooting documents compiled in HP database. It also enhanced my skills in researching facts through enormous amounts of data that can be found in the internet. Being an Information Development Writer enabled my writing skills to evolve to a professional level. The position also provided room for me to learn firsthand about other information dissemination processes and means like radio broadcasting and video documentary production.

    $4.00 /hr
    8,410 hours
    5.00
  6. Monika S.

    Monika S.

    Polish language Translator/Interpreter

    United Kingdom - Last active: 1 day ago - Tests: 1 - Portfolio: 4

    To whom it may concern, Offered skills: Mainly translations (including, but not limited to) from English into Polish and from Polish into English,telephone and face-to face interpreting, voice-over service and proofreading in Polish. Area Covered: Manchester and its outskirts for live jobs, UK and other countries for web/remote jobs. I am a Polish language native speaker, but I have been living in the UK for a while now, so I communicate mostly in English and started treating English as it was my second, mother tongue language. I love languages and different cultures-that is why I started working for two language agencies as a Polish language Interpreter/Translator. In addition, I have also started learning a new, beautiful language-Spanish and I hope I will expand my services in the near future. I look forward to collaborating with you! Thank you in advance for your time and consideration. Monika

    $12.22 /hr
    2,193 hours
    5.00
  7. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 14 hours ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,730 hours
    5.00
  8. Jocelyn C.

    Jocelyn C. Agency Contractor

    Perfectionist Customer Operations Consultant/Manager

    Canada - Last active: 14 days ago - Tests: 8

    Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    Associated with: Everything Assistants

    $30.00 /hr
    5,594 hours
    5.00
  9. Ishan ganeshan

    Ishan ganeshan

    Expert Data Entry Operator, Web Researcher, Data Analyst

    India - Last active: 08/09/2014 - Tests: 6 - Portfolio: 1

    Over the last 2 years I have worked in various data entry, data processing and Press Release submission jobs. I have now worked for more than 1000 hours at Odesk. I have got excellent feedback's on the past jobs. My core competency lies in my ability to do my assigned job with extreme accuracy and proficiency. I take pride in delivering work with 100% accuracy. I have always delivered work on time and with minimum supervision. I am quite proficient in handling Ms-word,Ms-excel. I am also well versed with all internet applications. If given an opportunity, you can be rest assured that the work would be done accurately and delivered on time. I would definitely add value not only to my own self but also to your organisation.

    $6.67 /hr
    1,982 hours
    4.85
  10. Cris Sample

    Cris Sample

    Energetic Customer Service Relationship Specialist

    United States - Last active: 12/12/2014 - Tests: 4

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.

    $22.22 /hr
    1,915 hours
    5.00