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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 11 BPO Call Center projects are completed every quarter on Upwork.

11

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: August 1, 2015

Popular BPO Call Center Searches

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  1. Md Nazim Uddin

    Md Nazim Uddin

    VOIP/IP-PBX/ Contact Center/ expert IT Professional

    Bangladesh - Last active: 1 month ago - Tests: 1

    I’m high‐performing, strategic‐thinking and highly skilled professional with more than eight years’ of experience in Information Technology & Telecommunication sector. I’m adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Well‐versed in all phases of projects, including defining plan, implementation and quality assurance. Enormous experience on Contact Center technology process, policy, operation & administration, IP Telephony & Unified Communication & Video conferencing deployment, network design, IVR call flow design, business automation, writing technical documents, user manual etc. I also equipped many other IT domain specially Unix & Solaris, Windows servers, PHP, Mysql, Switch & router configuration & Avaya products. I would be immensely delighted to help individual, organization or society. I believe I could solve any complex, technological problems in my domain that challenge my intellect and fire my imagination. My Core Competencies: - Avaya Contact Center solution - Avaya IPT & Unified Communication - Avaya IP Office - Avaya & Cisco Video Conferencing - Cisco switch & router configuration - Installation and administration of Linux - Windows Server installation & administration - IIS & Tomcat configuration - Linux Shell & VB script - Expert on SQL (MS Sql & Oracle DB) - Programming language (Java, Visual Basic & PHP) - Expert in MS office suite

    $35.00 /hr
    35 hours
    4.65
  2. Froi D.

    Froi D.

    oDesk Corporation

    Philippines - Last active: 1 day ago - Tests: 4

    I have been with the Business Process Outsourcing sector since 2004. I was part of several customer service and technical support campaigns including a US-based pioneer in computer products and services and later on, a leading Internet Service Provider. I literally rose from the ranks as I had started as a Frontline Technical Support Engineer then to a Resolutions Specialist (floor walker), Frontline Operations Team Leader, Escalations Team Leader and then last but not the least as a Senior Team Leader/Operations Manager. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. Academically speaking, I was a graduate of the University of Santo Tomas in the Philippines with a degree of Bachelor of Science in Electronics and Communications Engineering. I took my oath as a full-pledged Engineer the succeeding year after my graduation and had my first hand experiences in regards to project management right after.

    $10.00 /hr
    14,154 hours
    5.00
  3. April Descaya

    April Descaya

    Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Philippines - Last active: 2 months ago - Tests: 10

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

    $4.00 /hr
    1,055 hours
    4.64
  4. Adrian A.

    Adrian A.

    Smart Consultancy & Outsourced Support Management

    Philippines - Last active: 1 month ago - Tests: 5

    I am an experienced Outsourcing and Business Consultancy professional of over 14 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.

    $33.33 /hr
    0 hours
    0.00
  5. Dwayne Reynolds

    Dwayne Reynolds

    customer service representitive

    Jamaica - Last active: 29 days ago - Tests: 8

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.

    $8.00 /hr
    0 hours
    0.00
  6. Christopher aldrin G.

    Christopher aldrin G.

    Web Developer, soon-to-become Mobile Developer, Software Programmner

    Philippines - Last active: 1 month ago - Tests: 6

    Graduated student since May 27, 2014. I am proficient in web development, including PHP and HTML, as well as CSS. Soon, I will also experience in developing mobile apps, as long as you can help me do so. Yes, I was a loner and I may have a chance in teaming up with you guys, so please do help me.

    $5.56 /hr
    0 hours
    0.00
  7. John Ruen Sypiecco

    John Ruen Sypiecco

    Professional SEO Content Writer & Customer Service Representative

    Philippines - Last active: 4 days ago - Tests: 2

    Over the years, I have developed and mastered my skills in both writing and speaking. I have written exemplary summaries of service listings using SEO keywords for the last two years. My expertise has helped Thumbtack professionals get on top of Google's page ranking. I have also experienced handling billing and sales calls for an AT&T Uverse account in Davao, and managing the Local Store Marketing Team at McDonald's Cagayan de Oro City. I am a well-organized and highly motivated freelance professional. I work hard to attain my goals on time and make my employers proud.

    $3.50 /hr
    1,011 hours
    5.00
  8. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 18 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,860 hours
    5.00
  9. Thiennette R.

    Thiennette R.

    USRN/Medical Records/Medical VA/Article Writing/Admin Support

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    I have over 7 years experience in Healthcare Industry, with excellent verbal and written communication skills. Aside from working as a hospital nurse, I have worked as a Clinical Instructor and Research Coordinator in one of the leading Universities in the Philippines. I have a broad background of medical terminologies and medical records handling. My largest project here on Upwork include being a Medical Assistant working on medical chronologies and medical bills, medical transcription, and article writing. I am a flexible and dedicated worker willing to work within your means.

    $4.00 /hr
    1,079 hours
    4.99
  10. Mark ryan L.

    Mark ryan L.

    Admin Support Specialist

    Philippines - Last active: 28 days ago - Tests: 3

    To be a successful freelancer that specializes in admin support who provides my current and future clients with services that are par with the best in the world is my goal. With a variety of skill sets that is constantly improving, I have full confidence in being able to compete with other freelancers and I can set myself apart by being known as a great service provider.

    $3.36 /hr
    636 hours
    5.00