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Business Coaching Upwork freelancers typically receive a client rating of 4.88.

Last updated: October 1, 2015
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Florendo Jr. Ildefonso

Florendo Jr. Ildefonso Agency Contractor

Team Coach Customer Service Representative

Philippines - Tests: 2

Thank for viewing my profile! I am a competitive customer service representative and Team leader with more than 10 years experience. I worked in some prestigious call center companies in Philippines. I handled american and canadian companies. Few ACCOUNTS that I worked with were, Sykes, Expedia,, Dell USA, Telus, TSYS-Rushcard. With my 10 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. Getting high scores on my customer satisfaction survey, having complete attendance and perfect scores on my QA made me as the "Best Agent and Team Leader of the Year". With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time MANAGEMENT skills necessary to have served as a successful employee for the past 10 years. I have extensive experience in customer service, sales, team management,Reservation and Financial field. Expertise: Basic Admin Skills Data Entry Typing Customer Service Email Handling Call handling Technical Support Sales Phone Survey

Associated with: Frida lou Contact Center

$5.56 /hr
1,149 hours

Fabiola Martinez

Fabiola Martinez

Online Marketing Strategist, Content Distributor, Social Media Expert

Mexico - Tests: 3 - Portfolio: 4

Over the last 10 years, I have worked with international and remote teams in different sectors. I started as an Online Marketing entrepreneur 5 years ago as a Facebook Strategist and Coach for small business owners from Mexico, Peru, Argentina, Honduras, Spain and more Latin-American countries. My main interest is focused on Social Media Marketing and Online Community Management. Some of my key areas are content distribution, Internet research, online business coaching, creation of responsive websites using WordPress themes, development and distribution of newsletters for real estate, holistic and tourism oriented business. I also have experience in the following areas: Public Relations, Sales, Finance, Editing and Holistic Healing Therapies.

$38.89 /hr
123 hours

Salvacion Brecia

Salvacion Brecia

Expert Telemarketer/Appointment Setter/CSR/Sales Coach

Philippines - Tests: 6

I have six years of call center experience and I have handled campaigns from surveys, researches, appointment settings, outbound and inbound sales, data gatherings, lead generation, customer service, chat supports, email response handling to online live demos for a dating site. I was with AT & T, Time Warner, Debt Consolidation, Macleans-Canada, Cash Loan Balance, Market Research, Timeshare, Global Travel Network, Mobilemo, Motion Telecom, First LA Media, Asian Dating Site, and Christian Filipina Dating Site, to name a few. I want to deliver maximum client satisfaction by performing my tasks efficiently.

$5.56 /hr
158 hours

Yan Chu

Yan Chu Agency Contractor

Managing Director at Point Up Limited Business Consultancy

Hong Kong - Tests: 9 - Portfolio: 1

- Master of Science in Civil Engineering - Bachelor of Science in Structural Engineering - Founder and Business Consultant at Point Up Limited Point Up Limited is a startup incubator and business consulting company that provides business consulting services and research. Service topics range from community development, urban planning, construction services, and structural design. We are now introducing a new line of business consulting; the development of mobile applications on iOS and Android platforms. Projects: 1. Consultation and Research for a Retail Shopping Application on iOS and Android platforms 2. Consultation and Research for Community Development in California and the Bay Areas 3. Technical Writing and Research for Android Application Specification 4. Grant Proposal that Raised more than USD$6,000 for a Local Bridge Construction Project in Illinois 5. Product Research and Quality Assessment for a Green Construction and Home Product Company in Florida 6. Due Diligence Process and Report for Overseas Companies

Associated with: Qwerty Edits

74% Job Success
$25.00 /hr
8 hours

Tejas Subrahmanya

Tejas Subrahmanya Agency Contractor

Strategy Consultant

India - Tests: 4

A versatile individual with industry and academic experience, comes with expertise in developing strategic plans, recruitment, payroll administration, plan compensation and benefits programs, develop and implement performance management systems, project management, handle employee relations and involve in planning and executing teaching assignments. Projects handled 1. ERP Application for a well known Not for Profit Company in Shimla 2. HRIS for a leading animation studio in Hyderabad 3. Implement a Performance Management System for a leading network and system integration company in Hyderabad 4. Business Development for HR consulting, signed up leading software companies in Hyderabad for offering HR consulting services

Associated with: Surajaya Consultants

86% Job Success
$22.22 /hr
7 hours

Adelmar Padmos

Adelmar Padmos Agency Contractor

Experienced bilingual team-lead for telemarketing or research-projects

Philippines - Tests: 12

As an experienced team-leader it is my job to create and maintain a team that exceeds standards and to take responsibility for those who don't meet standards by proper training and coaching. Recruitment procedures, metric reporting, contact with clients, quality assurance and preparing trainings are all relevant to my experience as a team-lead for several companies. I am native Dutch, fluent in English and would prefer a client that puts my skillset to good use.

Associated with: Confi-Co, Pro-NL

56% Job Success
$14.44 /hr
2,575 hours

Ishabelle Manalo

Ishabelle Manalo Agency Contractor

Customer Support & Quality Assurance Supervisor, Web Researcher

Philippines - Tests: 10 - Portfolio: 2

I have been in the customer service and BPO industry since 2004. I specialize in inbound phone support for English speaking clients and customers. Recently I have focused on jobs that are off the phones like quality assurance and more supervisory tasks.

Associated with: Client Satisfaction Group

100% Job Success
$6.67 /hr
9,082 hours

Evelyn A.

Evelyn A.

Business Strategy Expert I Wordsmith

United States - Tests: 7

I coach business executives on business strategies and effective interpersonal communication. Through Skype we identify issues, discover the best resolution for the situation and analyze case studies using the "The Case Study Handbook." I work with successful business owners, consultants, managers, digital marketers, and social media companies to ensure wordsmithing reflects the target industry and markets. My clients continue to express what they value most are the critical questions I pose where areas require clarification. Expect measurable results. Wordsmith: I craft content in crisp, action-oriented language from the reader's perspective. I edit > blogs > investor-ready business plans > case studies > consultant reports > dissertations > journal articles > letters of application for graduate school > novels > personal statements > reports > requests for proposals > theses > web content > white papers I understand the big picture in digital marketing. When you hire me you gain a business strategist who will convey your business, your strategies and your ideas as you would, if only there were 72 hours in a day.

$50.00 /hr
40 hours

Jackie Gruhlke

Jackie Gruhlke

Marketing, research, recruiting, sales, and administrative assist

United States - Tests: 2

In the last 10 years I have been successful in various jobs and industries, many of which were of a secretarial or administrative assistant nature as well as management. I have been responsible for many offices’ overall office administration and greatly enjoyed those positions. Most recently I was employed as the office manager and operations coordinator for a construction business. My responsibilities included scheduling meetings and functions, coordinating staff meetings, answering multi-line phones and transferring clients to the proper employee, creating office documents, and communicating with public and private entities for optimum success of the company and the best representation of the company image. I coordinate all aspects of communication between the office and field staff; participate in payroll, bookkeeping, invoicing, inventory, vehicle fleet management, as well as an array of other tasks. Previously I worked as the office manager at a software company, a secretary at a law office, a personal assistant at healthcare facility, a night auditor and front desk employee at a hotel, an administrative assistant at a communications business, as well as a manager at a local airport. As a child I spent summers helping out with filing documents and various clerical duties at my grandfather’s abstract and title company and this taught me to be highly efficient, organized, detail oriented and how to best communicate well with people. I believe you will find me not only to be a “jack of many traits”, but that I strive to master each skill as well.

$8.89 /hr
23 hours