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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 18 Call Center Management projects are completed every quarter on Upwork.

18

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: July 1, 2015

Popular Call Center Management Searches

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  1. Froi D.

    Froi D.

    oDesk Corporation

    Philippines - Last active: 1 day ago - Tests: 4

    I have been with the Business Process Outsourcing sector since 2004. I was part of several customer service and technical support campaigns including a US-based pioneer in computer products and services and later on, a leading Internet Service Provider. I literally rose from the ranks as I had started as a Frontline Technical Support Engineer then to a Resolutions Specialist (floor walker), Frontline Operations Team Leader, Escalations Team Leader and then last but not the least as a Senior Team Leader/Operations Manager. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. Academically speaking, I was a graduate of the University of Santo Tomas in the Philippines with a degree of Bachelor of Science in Electronics and Communications Engineering. I took my oath as a full-pledged Engineer the succeeding year after my graduation and had my first hand experiences in regards to project management right after.

    $10.00 /hr
    14,153 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 1 day ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,729 hours
    5.00
  3. Ellen B.

    Ellen B.

    VA Specializing in Social Media Management

    United States - Last active: 3 months ago - Tests: 7

    I have been a Virtual Assistant and Social Media Manager for nearly 3 years. I have been the Administrative Assistant to the CFO of a large oil corporation in the past. I have nearly 8 years of direct customer service experience as well as extensive knowledge in conflict resolution and customer retention. I have also done ghost writing, original content creation (both writing and graphic design) as well as much, much more. I have a considerable amount of experience with many different platforms and applications. I am proficient on both Microsoft & Mac OS, experienced in all Office Applications as well as the Adobe Creative Suite. I have a passion for helping others to build their business to be successful and I believe I do that by being available, interested and engaged with you and your industry. I can take many of the montonous tasks off your plate so you can focus on bigger picture business and product development. I would love to connect with you and see how I can help you to build your business and balance life and work. Feel free to contact me via oDesk, and if you would like to see some of my work, content or services, visit my website at www.ellenbarcher.com. Thank you.

    $13.33 /hr
    88 hours
    5.00
  4. Pawapawan Chaengsri

    Pawapawan Chaengsri

    Translator, Coordinator and Customer Service

    Thailand - Last active: 24 days ago - Tests: 1

    Summarize myself:- I have strong will on accomplishing what I have to, along with the reasonable self analysis of my latency which I always improve in my latency and adjust my weakness. Confidence, Integrity, Enthusiasm, and Competencies, together with job experiences, I'm strongly focused on International Relations and Social Work like voluntary helping people, I'd consider myself as "competent to contribute further successes". My objectives:- To work in a challenging environment To contribute good will and enthusiasm to organisation and society To challenge myself to achieve full potential in both work and life To seek growth and happiness in career paths Specialties: Customer Service, Communication, Administration, Interpreter, Translator, Copywriter.

    $13.33 /hr
    0 hours
    0.00
  5. Adrian A.

    Adrian A.

    Smart Consultancy & Outsourced Support Management

    Philippines - Last active: 1 month ago - Tests: 5

    I am an experienced Outsourcing and Business Consultancy professional of over 14 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.

    $33.33 /hr
    0 hours
    0.00
  6. Jhanese Tamani

    Jhanese Tamani

    data entry

    Philippines - Last active: 05/07/2014 - Tests: 2 - Portfolio: 1

    I am looking for freelance work opportunities where I can apply my skills and abilities:-Excellent research, analytic, administrative and multi-tasking skills.-Ability to meet deadlines and work both independently and as a team.-Flexibility, professionalism and a positive attitude.-Ability to communicate in English clearly and effectively, both verbally and in written format.

    $3.33 /hr
    2,105 hours
    0.00
  7. Shanique F.

    Shanique F.

    Writer/Proofreader/Content Developer/Virtual Assistant

    Jamaica - Last active: 1 day ago - Tests: 6 - Portfolio: 7

    My belief is that effective communication and trust should be the driving force of every great business relationship. I have blended experience in customer service, education, sales/marketing,events planning, content generation and administrative duties. My goal is to provide a service that meets and exceeds the expectations of my clients, to better ensure that they get value for their money. My ability to learn at a fast pace and interest in learning new things makes each challenge a fulfilling opportunity. I am a trained educator who holds a Bachelor of Education in Business & Computer Technology and I am also currently pursuing a M.Sc. in Career & Technical Education.

    $22.22 /hr
    548 hours
    4.71
  8. Tricia mae R.

    Tricia mae R.

    VA,Web Researcher,Lead Generation,Article Writer,Ecommerce,SMM,SEO

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 30

    "Delivering quality report for the last 5 years" I am ready to work full time at least 8 hours a day. Can handle time zone differences. Always online and available! Works from MONDAYS-SUNDAYS. I really want to be associated with a progressive organization that gives me a scope to utilize my creativity, knowledge and skill accordance with the latest and be a part of a team that dynamically work towards growth of organization and gain satisfaction thereof. And also to create business strategies and develop existing customer sales, marketing tools and product launching. **FULL TIME AND PART TIME OFFER ARE HIGHLY APPRECIATED** Expertise : - Email Handling - Ms Outlook Calendar Scheduling - Web Scraping - Lead Generation - Research ; Health, Law Firm, Real Estate, Parenting, Data Mining, Business Consulting - Facebook, Twitter, Instagram, LinkedIN, Google + - Basecamp, Zoho, Huddle - Blog Commenting - Video Commenting - Article Writing - Blog Posting - Wordpress - Shopify - Amazon

    Groups: BigCommerce, BoonEx

    $5.56 /hr
    11,207 hours
    4.80
  9. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 1 day ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,849 hours
    5.00
  10. Genivieve Casabuena

    Genivieve Casabuena

    Journalist, Proofreader, Editor, Content Writer

    Philippines - Last active: 4 days ago - Tests: 6

    I've been engaged in the writing industry for a long period of time. Writing is my best skill, and I'm willing to share this talent that God has given to me. I was an editor-in-chief of our school's official publication and had a lot of articles including editorial writing, news writing, feature writing, copyreading and headline writing. I also worked as a call center agent (inbound and outbound calls) and have a background on how to deal with native English speakers.I have an advanced performance in writing and editing, as well as excellent command in English -- written, verbal and by phone. 3,000+ hours rendered mostly on proofreading tasks and still counting.

    $6.67 /hr
    3,587 hours
    4.93