chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 129 chat support projects are completed every quarter on Upwork.

129

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: July 1, 2015
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  1. Jean L.

    Jean L. Agency Contractor

    Writing|Customer Service|Chat Support| Reliable & Fast

    Philippines - Last active: 05/01/2012 - Tests: 1

    Seeking opportunities to expand my horizon in writing, link building and customer service. My objective is to help my clients reach their goal in their business and their life. Proficient in : Customer Services, Virtual Assistance, Google docs, Microsoft Office, Office Administration, Research, Chat Support, Email Support,

    Associated with: BizLink Services, MagicTouch Staffing and Office Administration Services

    $4.00 /hr
    346 hours
    5.00
  2. Claudia Cavina

    Claudia Cavina

    Bilingual Italian English, versatile worker, fast learner

    Italy - Last active: 21 hours ago - Tests: 18 - Portfolio: 10

    Please If you need my services contact me with a message, odesk doesn't allow us contractors to contact You (client) directly unless you started a contact with us before, so any question posed as custom message in the decline offer goes unanswered if you haven't started an interview before declining the offer we made as contractors. Thank you for your understanding. At the momet my main objective is to accumulate expertise and more experiences in the fields where my strenght points lay, The final goal I'm hoping for is one day have an interesting curriculum that shows my versability, taking full advantage of my bilinguism, as Italian is my mother tongue while I've studied English, of course also business oriented, for the past 15 years, attending courses in English specialized schools like London's Malvern House. During the years both for school and recreational projects I've found myself working with programs like : microsoft word, for my creative writing passion; microsoft powerpoint, because words and poems are good but pictures and photos help expressing your ideas so much better and in a more immediate way; microsoft excel, using spreadsheet and filters to organize, schedule and make data easier to find. I've been inside different communities where I helped out managing and overviewing their forums and chats. At the present time I'm still in the University, studying in the conservation of cultural heritage field, hoping one day to enter into an american art gallery or a museum and become an art curator. To help fulfill this ambition,I've successfully attended Frank Boehm's course of "Exhibitions and Installments" at the IUAV in Venice, and learned some practical lessons about art exhibitions from Alessio Boschi. I've worked on my local territory with some contemporary art artists, Giusy Marchesini and Abdessamad Halloumi, helping with few of their temporary exhibitions. In the above mentioned positions, the photography course taken with Guido Guidi was a huge help, as it had helped me develop my artistic eye especially for compositions.

    $14.76 /hr
    5,113 hours
    5.00
  3. Lori E.

    Lori E.

    Writing, Editing, Superior Admin/Customer Support!

    United States - Last active: 3 days ago

    I am the owner/Editor of large online publication, with a specifically targeted audience. I have Bachelor's Degrees in Communications and Psychology, as well as a Master's of Science in Education. I am a SAHM/WAHM mother who freelances in various writing scenarios and am a native English speaker with excellent command of the structure of English writing and I am committed to delivering the best work with the best work ethic. More, I am the spouse of an active-duty military officer and look to work diligently for companies that welcome the portability of free-lancing. I am hard-working, friendly, committed and thankful for the opportunities to give my best toward your business while helping support my family.

    $16.00 /hr
    109 hours
    5.00
  4. Brian Flax

    Brian Flax

    Brian Flax is a Freelance Writer, Web Designer, and Content Creator

    United States - Last active: 2 months ago - Tests: 14

    Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and an A.S. in Recording Arts. My background and experience has prepared me to work in a wide variety of positions, ranging from content creation for websites, online and offline marketing, freelance writing, customer service, website design, search engine optimization and administrative support. I am always refining and updating my skill set to match and exceed the demands of all the positions that I fill. A copy of my updated resume is available upon request, including references whenever necessary.

    $20.00 /hr
    715 hours
    5.00
  5. Daniel Kowalewski

    Daniel Kowalewski

    Voluntary worker

    Sweden - Last active: 02/19/2014

    My name is Daniel and I am 27 years old. I work abroad as a voluntary worker most of the year. During the summer I visit my family back home in Sweden and work over there. To be able to continue to help out in the Dominican Republic, where I am right now, I need to be able to support myself. This is the reason I'm looking for a job that I can do online. I have a long experience of using computers, programing, web design, graphic layout and writing. If you're looking for a SEO in English or Swedish or have some other online job - let me know and I'll do my best to make your business grow!

    $22.22 /hr
    0 hours
    5.00
  6. Maria Victoria Martinez

    Maria Victoria Martinez Agency Contractor

    Native Level English/Spanish || AA /CSR/VA || Interpreter/Translator

    Mexico - Last active: 10/18/2013 - Tests: 13 - Portfolio: 6

    Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro

    Groups: Phone.com, salesforce.com...

    Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

    $15.00 /hr
    249 hours
    4.72
  7. Kane McConnell

    Kane McConnell

    Experience-Rich Entrepreneur

    United States - Last active: 01/01/2014 - Tests: 4

    Kane McConnell is an entrepreneur with years of experience in corporate leadership, business development, supply chain management, and IT development.

    $75.00 /hr
    3 hours
    5.00
  8. Riza Parungao

    Riza Parungao

    Customer Service Specialist and Recruiter

    Philippines - Last active: 21 hours ago - Tests: 6

    Over the last 11 years, I have extensive experience in Customer Service both Freelancing and Call Center (Outbound and Inbound projects from different Industries or companies such as Airlines , Baby sitter, Telecom Services & Equipment, Finance, Insurance & Real Estate , Credit Cards, Computer and software, Health Services , Textiles , Cable & Satellite TV Production & Distribution, etc ). All Projects are based from USA, Canada, and Australia. With the extensive exposure to the BPO Industry, I worked as a Chief Operations Manager for 2 years for an Outbound Call Center. I was responsible for implementing; reviewing and improving all call center policies, procedures and service standards. Managed to generate, communicate and closed deal projects from Clients. Hire, train and supervise call center employees. I also have an extensive experience with Recruitment and Human Resources as well as Administrative Work for 5 years (Bilinguals, IT and Software, Banking, Financial and Baby Sitter Recruitment). I dedicate my career full time on freelancing. From all my past employment experiences, I have acquired a strong interpersonal skill which enables me to adapt easily in any environment that I am in. Self-motivated, approachable, highly dependable personality filled with a desire for continual upgrade and improvement; has also opened up more opportunities and greater exposure for me.

    Groups: Pro Customer Service

    $11.11 /hr
    14,540 hours
    4.68
  9. Arlene Abella

    Arlene Abella

    Snippet Writer, Fast Typist, Chat & Email Support

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 4

    I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.

    $5.00 /hr
    764 hours
    4.99
  10. Meliza Uy

    Meliza Uy

    Full Stack Customer Service Expert

    Philippines - Last active: 1 day ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for www.expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,537 hours
    4.91