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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Rae L.

    Rae L.

    Customer Service Representative - Virtual Assistant

    United States - Last active: 4 days ago - Tests: 6

    7 years of experience in following fields: Data Entry Research and Surveys Directory Assistance Outbound and Inbound calls Technical Support, Food Delivery Services, and General Customer Service Email and Chat support Credit and Collections Corporate Finance Data cleansing and linking App Testing and Reviewing Book and Product Review Book Submission

    $9.00 /hr
    20 hours
    5.00
  2. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Last active: 2 days ago - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $9.00 /hr
    4,922 hours
    4.77
  3. Mary A.

    Mary A. Agency Contractor

    Transcription Specialist

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 9

    For the last seven years, I completed hundreds of transcription projects of any kind and length. I make sure that my clients get the best value for their money and their trust. My value propositions include but are not limited to the following: - I work with my clients almost seamlessly. I don't annoy my clients with stupid questions. - I'm good at following client's directions and I go back to those at least before I start working on their materials and before I finally submit my work. - If there's any problem with the audio, I troubleshoot it instinctively. - I'm not a fan of expediency. I proofread my work at least twice. - I prioritize reputation and integrity over getting paid without working hard for that payment. - I am selective of my clients the way I'm selective of the people I hang around with. Just because someone has money and has audio or video, I'll go for his project. It doesn't happen. I check the material first. It's not a matter of whether there's a slight problem with the audio in the technical aspect (that I can do something about) but I look at the content. For sure, I don't transcribe for people who don't have better things to do.

    Associated with: Friendly Cloud

    $7.78 /hr
    1,137 hours
    4.94
  4. Sharon M.

    Sharon M. Agency Contractor

    CS Supervisor, Article/Blog Writer and Editor, CSR

    Philippines - Last active: 6 days ago - Tests: 6 - Portfolio: 2

    It is my objective to impart my knowledge in telecommute working. Over the last 6 years, I have been working in Business Processing Outsourcing companies mainly call centers ranging from technical, sales to conducting surveys and taking chats for a publishing company. During those years, I have also been working part time as a data entry operator, email and chat support for a US based company offering business solutions where I got most of my experiences with homebased job positions. My goal for every project is 100% accuracy and more skills learned.

    Associated with: Global Versatile Freelancers Agency

    $8.00 /hr
    928 hours
    4.39
  5. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 2 days ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,394 hours
    4.19
  6. Irwin Ingan

    Irwin Ingan Agency Contractor

    Freelance - Data Entry, Article Writing, CSR, Assistant Star

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 8

    To land a part time or full time job and grow professionally through responsible workmanship while learning new skills and expanding my knowledge by giving impeccable work to my clients. I have good background in writing, encoding, data entry and basic to intermediate skills in online researching and computer applications.

    Associated with: JSS Virtual Solutions

    $10.00 /hr
    1,352 hours
    5.00
  7. Charmin kathleen S.

    Charmin kathleen S.

    Customer Service Specialist / Administrative Support / Web Research

    Philippines - Last active: 3 months ago - Tests: 5 - Portfolio: 3

    Highly reliable Virtual Assistant, Social Media Manager, Marketing Assistant, Web Researcher and Data Entry Specialist. TRUSTED AND TOP-RATED!!! Seeking employment in the field of Customer Service, Writing, Web Research and Administrative Support, but would enjoy discussing other available positions for which I am qualified. My objective is to leverage my experience while continuing to be challenged. I earned a degree in Bachelor of Science in Nursing and I have 1 year of experience working at a Call Center or Business Process Outsourcing Industry as a Customer Service Specialist. I am reliable, very keen on details and has strong customer service orientation. I am very determined to accomplish every work proficiently and efficiently.

    $4.44 /hr
    1,580 hours
    4.94
  8. Teddy lloyd D.

    Teddy lloyd D.

    Transcriptionist / Administrative Support / VA / Management Skills

    Qatar - Last active: 2 months ago - Tests: 4

    Having worked for more than 7 years in the medical transcription department of a top BPO company in Asia , I have acquired and gained vast technical office skills including administration support skills, project management, basic IT skills, etc. These skills were further enhanced through training and experience when I was promoted and worked as a medical transcription supervisor for almost 5 years. Aside from transcription skills, I offer an array of skills needed for office work and administrative support functions. My main goal is to have a mutually beneficial work relationship with my clients while providing them my services.

    $7.78 /hr
    0 hours
    5.00
  9. Maria Victoria Martinez

    Maria Victoria Martinez Agency Contractor

    Native Level English/Spanish || AA /CSR/VA || Interpreter/Translator

    Mexico - Last active: 10/18/2013 - Tests: 13 - Portfolio: 6

    Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro

    Groups: Phone.com, salesforce.com...

    Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

    $15.00 /hr
    249 hours
    4.72
  10. Timo G.

    Timo G.

    Translating, website content, customer service

    Bolivia - Last active: 2 days ago - Tests: 2

    I am a native Finnish speaker who studied a Bachelor's degree in the U.S., specializing in Spanish. I am looking to translate or produce any type of texts, handle website content or customer service. So far my odesk work experience includes English- Finnish and Finnish- English translation and email correspondence.

    $14.00 /hr
    495 hours
    0.00