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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

Last updated: September 1, 2015
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  1. Mark Louie Punzal

    Mark Louie Punzal

    Content Moderator, Data Encoder, Data Analyst

    Philippines - Tests: 4 - Portfolio: 5

    A reliable and professional Forum and Online content Moderator. Has Intermediate Adobe Photoshop skills and exceptional dedication to work. My goal is to have a good reputation here in oDesk by building good relationship between me and my clients.

    $11.11 /hr
    4,187 hours
  2. Viverly Umbania

    Viverly Umbania

    English Teacher / Translator / Writer

    Philippines - Tests: 2 - Portfolio: 2

    I am a fresh graduate of BS Education on Secondary Education Major in English. I would like to be given an opportunity to work part-time here in oDesk. I believe working here would enhance and develop my capabilities as an individual. I am dedicated to every work given to me. I graduated as a President of an organization. I can do Data Entry, Web-Research, Transcription, Graphic Designing, Invitation Card Layout designing, Editing and Proofreading, and English Tutorial. I am an expert of Word, Powerpoint and Excel and experienced in Publisher. I am not limited to the skill I've mentioned. I strongly believe that I am flexible enough to expand my abilities. I have lived my life to go above and beyond any limitations set before me. I am open to limitless possibilities that awaits me to become the best out of this life.

    $3.00 /hr
    131 hours
  3. Timo G.

    Timo G.

    Translating, website content, customer service

    Bolivia - Tests: 2

    I am a native Finnish speaker who studied a Bachelor's degree in the U.S., specializing in Spanish. I am looking to translate or produce any type of texts, handle website content or customer service. So far my odesk work experience includes English- Finnish and Finnish- English translation and email correspondence.

    $14.00 /hr
    580 hours
  4. Ariel A.

    Ariel A.

    Online ESL Instructor/Phone Support Representative

    Philippines - Tests: 13

    Hi! Please call me Ariel. I have 6 years of experience in working for American, Korean, and Japanese companies. I used to work in JP Morgan Chase as a customer service representative for almost 2 years where I would be able to process and update 60 to 80 customer accounts in a day. I was involved in signing up new credit card holders; updating account information; and processing balance transfers. For the last 5 years, I've been doing online ESL work. I teach written and spoken English while doing managerial duties at the same time. I have good communication skills that allows me to effectively interact with people. I am able to organize different projects for several different clients at the same time. I'm a fine typist who can accurately type at least 50 words per minute. I can easily enter data into forms, edit information, proofread text and update databases. I'm a registered nurse. I could certainly use my knowledge whenever medical background is needed for a project. With regards to work attitude, I value and practice honesty, promptness, and responsibility. I believe those traits are highly important. To be honest, I'm new here in Upwork. Still, I'm optimistic and excited because I have existing clients to get reviews from. Thank you so much for checking out my profile. I'm looking forward to work with you soon!

    Groups: Pro Customer Service

    $7.78 /hr
    73 hours
  5. Lorimar Atienza

    Lorimar Atienza

    Customer Service / Technical Representative

    Philippines - Tests: 2

    I have worked two different BPO companies for six years as a Customer/Technical Support Representative. I'm an Information Technology graduate so I'm knowledgeable with basic computer application which is my foundation in working in a cable/internet/phone account as my first job. I have dealt with irate customers, assisted their billing inquiries as well as resolved their technical issues. I also experienced dealing with businessmen helping them in paying their taxes through Quickbooks application and also with their payroll concerns. My life and work experiences have not only helped me to become an expert in customer service field, but it also molded me to become what I am now.

    $3.33 /hr
    2,304 hours
  6. Janina S.

    Janina S.

    Translation texts in german, content manager, German teacher

    Portugal - Tests: 2

    Hi, my name is Janina. I'm interested to start work here by upwork, so I'm a newcomer and happy to get a chance to develop my experience and learn new things, too. I'm German and I live since 2 years in Portugal. So, my mother tongue is German, I speak and write english fluent and have basics in portugues, spanish and italian. I'm writing fast and since 15 years I worked with the computer and in offices. I have well experience with software skills, hardware and office work. I'm very good in finding solutions for any problems about different issues. If you have any question or be interested about a cooperation, contact me please. Best regards. Janina

    $13.00 /hr
    29 hours
  7. Yan Litus

    Yan Litus

    Experienced Customer Service Representative

    Ukraine - Tests: 3

    What makes me different from the most of the other candidates is my passion for providing a great service, my determination to ensure that everyone is satisfied and my willing to own a problem and see it through to the end. I started my career as a Help Desk Engineer and worked my way out to a Service Desk Shift Leader, having gained a domain knowledge of Service Support and all the related business processes. In any situations I always try to stay Customer-focused and diligent as much as each certain case requires. My pertinent skills include: - 3 years in IT Service Support - Customer-facing style of communication - Strong sense of urgency (based on the specific SLA) - Knowledge of how to request a certain data in order to pinpoint the problem - Hands-on experience in Zendesk, Mantis, Cisco IP Phone, email, chat communication (among all the tiers: from personnel to customers) - Knowledge of ITIL - Knowledge of SDLC and related to it Agile methodologies (Scrum, Kanban etc.) I am a fast learner who is a practical and ingenuous problem solver.

    $4.44 /hr
    0 hours
  8. DiEgo Sanchez

    DiEgo Sanchez

    Customer Service Supervisor

    Mexico - Tests: 6

    For more than 10 years i have been developing my skills in Customer Service, working for companies with a strong focus on superb customer service where i acquired most of the needed abilities in order to provide the best possible client experience. Taking care of a customer is a responsibility that demands providing an adequate answer for any type of situation, proactivity and a sense of empathy for every customers need. I am a highly trained customer service expert with the most innovative customer service tools. I am a committed and responsible person with the ability to work like a team or by myself. I am native spanish speaker with a fluent english level. I have been given the opportunity to work as a supervisor on my current job where i lead a group of approximately 20 persons. We have reached the defined goal for every key performance indicator each month and we are currently one of the top departments in our company. I have experience handling calls of VIPs, demanding and difficult customers. My personal goal is to always provide an option to meet each client request, and to avoid any complaint in order to turn each client into a possible compliment. You can be sure that i will exceed your expectations if you hire me as your next employee for any project you may have.

    Groups: Pro Customer Service

    $6.67 /hr
    0 hours