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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Irene V.

    Irene V.

    Mandarin translator,Expert in excel with Specializing in Data Entry

    Philippines - Last active: 13 days ago - Tests: 6 - Portfolio: 7

    I'm expert handling any data entry and excel. I'm a nursing graduate,I can speak basic Mandarin even Fokien and currently looking for a good career here in Odesk and make good use of my time at home. I've been a pre-school teacher for a year. Also I've been in the BPO industry for a couple of years. Handling different Asian and North American accounts. I can also handle: *Transcription *Phone Support *Customer Support *Chat Support *Virtual Assistance *Translation basic (Mandarin-to-English) *Web Research *Dropbox *Google Docs *Excel Spreadsheet *Data Mining *Adobe Photoshop Basic *Removing Watermarks

    $5.56 /hr
    927 hours
    4.83
  2. Joannie A.

    Joannie A.

    Sales & Customer Service Experienced, Team & Time Management Junkie

    Philippines - Last active: 30 days ago - Tests: 4

    I have been working in the call center industry mostly for sales. I have worked for a leading cable company in the US, a popular and top-rated phone system provider for small and medium-sized businesses. I have also worked under the fields of real estate and worked for an Ayala company named AvidaLand here in Manila, Philippines which ranks as one of the major real estate moguls in the country. I also tried the marketing field working for a software development company that offers POS solutions to customers that are mostly from the state of California and did blog postings, make KB's, make demo-videos and voice-overs, send out email marketing blasts to customers using MailChimp and many more. I also tried my hand at english tutoring and home schooling japanese and korean people. Basically, my skill set covers phone and chat support whether sales or regular customer service. Back office work and other administrative tasks. I have found out, over the past 3 years or so working for the BPO industry, that I am very flexible. Whatever field I am being put in, I can work my best as long as I am trained well and know I am very comfortable with my environment. I tend to love what I do. I am very hardworking and will strive more especially with the right motivation. I am very straight-forward and believe that I would rather ask questions than assume to avoid any errors. In truth, I know that I have a lot to look forward to and learn, but with the right training and people to work with, I may be just the right one for the job.

    $3.89 /hr
    539 hours
    4.00
  3. Carlo L.

    Carlo L.

    Team Lead / Tech Support Specialist

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 1

    Over the last 5 years, I have been molding, coaching & motivating agents for excellent performance in helping out their customers receive a very satisfied experience thru inbound phone support in internet connectivity & e-mail issues and I am seeking opportunities to be what I coach & do the same online . I also excel in customer interaction thru chat support.

    $4.44 /hr
    132 hours
    5.00
  4. Rizza Jean Abanilla

    Rizza Jean Abanilla

    CSR, Registered Nurse, English Tutor,Web Researcher, VA, Proof Reader

    Philippines - Last active: 1 month ago - Tests: 2 - Portfolio: 3

    I am a professional freelance writer/editor for more than five years in content creation and management. I can produce high quality, SEO friendly content that will appeal to both human readers and search engine crawlers. Send me a message so we can talk about your project. Let's work together to make your project successful. Communication is important and I guarantee that you can talk to me anytime you want while the project is in progression.

    $3.00 /hr
    2,315 hours
    4.13
  5. Rhizza Marie Callis

    Rhizza Marie Callis

    Customer Support/ Article Writing Professional

    Philippines - Last active: 13 hours ago - Tests: 7 - Portfolio: 4

    I have been working online for the past 6 years now. I have worked on some writing jobs, virtual assistance and customer service. I would say that my strongest point would be my customer service skills. Before I started working online, I worked at one of the largest call centers here in the Philippines. I have experience in working in the Tier 3 (escalations) department. I have extensive experience in email and chat support, including phone support. My English skills, both written and verbal are exemplary. I am very professional in everything that I do and I like to get things done as quickly and accurately as possible. I am also a very quick learner and very highly trainable. I can work under minimal supervision as I am an honest, trustworthy and a dependable individual. Feel free to contact me for an interview any time! :)

    $5.56 /hr
    898 hours
    4.97
  6. David L.

    David L.

    Automotive guy with pricing and procurement experience.

    Philippines - Last active: 13 hours ago - Tests: 9 - Portfolio: 2

    I am a Filipino-Canadian residing on one of the Visayan islands, a Red Seal Certified Automotive Service Technician by profession, and I was once a fisherman. I have wrenched at a Chrysler and Ford dealerships, wore the headset for American and Australian call centers as technical support and sales agent respectively, and currently procuring salvage vehicles while pricing automotive parts . My goal here at oDesk is to make you and I financially stable by utilizing my expertise in the automotive industry.

    $8.33 /hr
    1,149 hours
    5.00
  7. Anish Asokan

    Anish Asokan

    Professional blogger

    India - Last active: 13 hours ago - Tests: 10

    I have been a professional blogger,article writer/re-writer for over 5 years and also has 9 years of experience in software domain mainly in the ERP.My interests and writings are mostly in software,mobile applications,android,health and travel domains.But then i do give a try on the other domains too. I am also a SAP professional with project management,team leading experience.I have 9 years of experience in technical upgrade,rollout,support and implementation.Largely support the technical and SD module of SAP.

    $7.78 /hr
    0 hours
    4.49
  8. Paco Sebastian Sunico

    Paco Sebastian Sunico Agency Contractor

    Email and Zendesk Customer Support Specialist

    Philippines - Last active: 8 days ago - Tests: 10

    I have over 7 years of experience in customer service including 5 years in the financial industry handling complex issues with billing, payments, taxes, insurance and even escrow. I have used a number of systems including custom Siebel systems and more recently, Zendesk. I also have extensive experience in remote computer troubleshooting and virus removal services. I have extensive experience in Microsoft Office, Adobe Photoshop, and with Google drive. These tools help me create eye-catching presentations; edit photos and create templates; and create online reports and tables for my team. I'm a friendly, results-driven, goal-oriented professional able to multi-task and head projects with a team or become an individual contributor where I can train and coach my team to keep them driven to reach the goal. I look forward to working with you as a customer service representative or your technical support staff.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    910 hours
    5.00
  9. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,801 hours
    4.89
  10. Ma. Reneilda Sanchez

    Ma. Reneilda Sanchez Agency Contractor

    Customer Service | Technical Support | Virtual Assistant

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 4

    My goal is to contribute outstanding customer service. I pick up instructions quickly and can master any software in seconds. I do not JUST do my job, I will find out ways on how I can make your system more efficient. I am an experienced Technical Customer Care Representative and I have been working as an inbound TSR for 10 years. I worked for Sykes Asia Inc. as a Technical Support Rep, and was given an opportunity to be an SME or a Subject Matter Expert where I handled escalated calls. After that, I worked as webpage specialist in a publishing company.Now, I am currently working with Time Warner Cable - Roadrunner High Speed Internet service. I also have high knowledge using adobe photoshop in editing images and proficient with a lot of microsoft applications such as excel, powerpoint, ms word, dreamweaver, and windows movie maker. Qualification Highlights - skilled in use of internet and some software application -hard working and highly motivated -enthusiastic learner -good oral and written skills - and I look forward to having a healthy and friendly business relationship with you..

    Associated with: OneTalk

    $7.78 /hr
    124 hours
    5.00