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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Tamara Birrell

    Tamara Birrell

    Professional-Quality Results Guaranteed

    Australia - Last active: 7 days ago - Tests: 5 - Portfolio: 6

    My name is Tamara. I am a dynamic, highly-skilled and experienced Virtual Assistant working from Canberra, Australia. I am proficient in English spelling and grammar, mathematics, business administration, business writing, article writing and data entry just to name a few examples. My typing speed is 60WPM (Words per Minute). I fully guarantee the quality of my work. All of my previous employers have complimented my work as being above standard and expectations. I can assist you with a wide variety of tasks including: Personal and Executive Level Assistance Business Writing including Proposals and Policy Documentation Data Entry and Analysis English Proof-Reading and Editing Online Research and Reporting Financial Reporting Human Resources and Recruitment Diary & Calendar Management Document Design Article Writing Accounts Management Account Payable/Receivable Book Keeping Transcription/Typing

    $23.00 /hr
    12 hours
    5.00
  2. Vickie C.

    Vickie C.

    Professional Chat, Email, Customer and Administrative Support

    United States - Last active: 10 days ago - Tests: 9

    Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!

    $16.67 /hr
    106 hours
    4.73
  3. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 2 days ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    9,108 hours
    5.00
  4. Meliza Uy

    Meliza Uy

    Full Stack Customer Service Expert

    Philippines - Last active: 1 day ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,576 hours
    4.91
  5. Maria fe B.

    Maria fe B.

    data entry/data encoder, administrative support, customer service

    Philippines - Last active: 9 hours ago - Tests: 2

    Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Can also handle Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name and to obtain a position that will enable me to use my strong organizational skills and ability to work well with people.

    Groups: Lisnagol | DIRECT™

    $3.00 /hr
    8,520 hours
    4.00
  6. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 9 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,850 hours
    5.00
  7. Jazzy April Macogue

    Jazzy April Macogue

    Virtual Assistant/Graphic Artist/Vector Illustrator/UI UX Designer

    Philippines - Last active: 9 hours ago - Tests: 6 - Portfolio: 10

    I've worked recently as an Online Booking/ Reservation Assistant in a Travel and Tours Company. Working in the Marketing Department, my tasks is to proactively and effectively offer different packages and activities via phone or e-mail. I also handle customer inquiries and concerns. I was also in the field of Mobile Game and App Development before, focus particularly on Graphic Design and Concept. I also worked as a Lay-out Designer in a Print and Publishing Industry, working with print graphics and logo design. I am really into work. I make sure a 100% positive output in every kind of job I'm working with. What makes me happy is when I knew I've satisfied my clients.

    $5.56 /hr
    660 hours
    4.90
  8. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $10.00 /hr
    155 hours
    4.97