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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: August 1, 2015
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  1. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Last active: 1 day ago - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,679 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 6 hours ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,736 hours
    5.00
  3. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Last active: 1 day ago - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    3,132 hours
    0.00
  4. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 3 days ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    9,108 hours
    5.00
  5. Meliza Uy

    Meliza Uy

    Global Recruiting and Knowledge Management

    Philippines - Last active: 2 days ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,576 hours
    4.91
  6. Maria fe B.

    Maria fe B.

    data entry/data encoder, administrative support, customer service

    Philippines - Last active: 6 hours ago - Tests: 2

    Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Can also handle Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name and to obtain a position that will enable me to use my strong organizational skills and ability to work well with people.

    Groups: Lisnagol | DIRECT™

    $3.00 /hr
    8,525 hours
    4.00
  7. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 6 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,860 hours
    5.00
  8. Van Gabriel La Vina

    Van Gabriel La Vina

    HelpDesk Microsoft Certified Mcdst Mcitp Mcts

    Philippines - Last active: 1 month ago - Tests: 14 - Portfolio: 7

    10+ years of solutions-focused technical customer support experience. Microsoft Certified Professional with the following certifications: Microsoft Certified Desktop Support Technician Microsoft Certified I.T. Professional Microsoft Certified Technology Specialist Handled work projects: - Content moderator / Quality Analyst / Zoho CRM/ CS-Cart - 3dcart data entry / Ebay listings / Amazon listings/ Wordpress postings - chat/ voice / email support - Remote Desktop Support - Technical Writing - Windows Administration - Application Support

    Groups: Microsoft Certified Professionals

    $5.00 /hr
    2,395 hours
    5.00