Complaint Management Freelancers

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Complaint Management Job Cost Overview

Typical total cost of Upwork Complaint Management projects based on completed and fixed-price jobs.

Upwork Complaint Management Jobs Completed Quarterly

On average, 2 Complaint Management projects are completed every quarter on Upwork.

2

Time to Complete Upwork Complaint Management Jobs

Time needed to complete a Complaint Management project on Upwork.

Average Complaint Management Freelancer Feedback Score

Complaint Management Upwork freelancers typically receive a client rating of 4.48.

4.48
Last updated: June 1, 2015
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  1. Hakimuddin G.

    Hakimuddin G.

    Penetration Tester | Ethical Hacker | SQL Injection | XSS Tester

    Kuwait - Last active: 10 days ago - Tests: 9 - Portfolio: 18

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. "h.gheewala@owasp.org" ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security compliance(ISO 27001, NIST, PCI-DSS) # Protection of hacked websites and servers, cloud security. # Security Testing Mobile Apps, Chrome Apps, Salesforce AppExchange Business Apps , RESTful Applications and APIs # Security Awareness - On Demand Phishing for Organizations. ### Value Added Services ### # Debrief with the client at the conclusion of each engagement. # Research and provide recommendations for continuous improvement. # Knowledge sharing. ### Certifications ### CISM,CISSP,Certified Ethical Hacker, ISO27001, Security+ ### Hands on Experience ### Web applications :- Wordpress, Joomla, Drupal, Network :- Cisco, Linksys, Netgear, TP-Link, E-Commerce Security - OScommerce, prestashop, Magento Forums - MyBB, phpBB cPanel, WHMCS Linux, Windows, Ubuntu, CentOS etc. ### Tools ### Manual SQL Injection Testing, Business Logic vulnerability testing, Kali Linux, Burp Suite, Metasploit Pro

    $27.00 /hr
    1,493 hours
    4.99
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager w/ 5 years customer service experience.

    Philippines - Last active: 12 hours ago - Tests: 4

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Associated with: TRISIS Contact Solutions

    $11.11 /hr
    3,430 hours
    5.00
  3. Sheryl lou R.

    Sheryl lou R.

    International Support Director/Administrative Asst/Phone Support

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 14

    To engage my skills and experience in administrative support, customer service and general transcriptions with a timetable I can manage to pursue self growth and achieve personal career development while continuing to support my family and kids.

    $16.67 /hr
    8,415 hours
    5.00
  4. Erika sheryl G.

    Erika sheryl G.

    Proficient CSR, Prudent Administrative Worker and an Adept RN

    Philippines - Last active: 4 days ago - Tests: 4

    OBJECTIVE Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization, and where my extensive experience will be further developed and utilized. SUMMARY OF QUALIFICATIONS A dedicated Registered Nurse with over 9 year’s track record providing quality patient/client-centered care. Solidly credentialed and diversely experienced with comprehensive background in Emergency department, Trauma, Critical Care Units, and Medical-Surgical Nursing. Knowledgeable in principles, regulations, and standards of Total Quality Management, Joint Commission International, and International Organizational Standards. Resourceful, responsive to change whilst achieving collective objectives in caring and development of patients. Record of managing busy caseloads, promoting services, increasing personal and professional standards. Possess a proven ability to work well as part of dedicated team of medical professionals to ensure the delivery of quality medical care to diverse environment. Enhanced proficiency in leadership and management with 33 units in Masters of Arts in Nursing, major in Administration and Supervision.

    $10.00 /hr
    6,115 hours
    4.96
  5. Aaron R.

    Aaron R.

    Graphic designer/Writer/Entrepreneur

    United States - Last active: 11/17/2014 - Tests: 6

    A young self-motivated designer and writer with an eye for color and a way with words! Just trying to get a start in the crazy world of graphic design and writing. I have a background in the managerial field and as a trainer. Extensive customer service knowledge as well as proper e-mail etiquette.

    $25.00 /hr
    1,080 hours
    5.00
  6. Anuranjan S.

    Anuranjan S. Agency Contractor

    SEM, SEO, SMM Expert | Google Panda & Penguin Recovery Guru

    India - Last active: 4 days ago - Tests: 4 - Portfolio: 6

    Serving my Clients the very Best Way to achieve them the best results for the work at hand utilizing my best efforts in the expertise areas I am offering, especially in the Post Panda and Post Penguin Environment, where many websites have lost their rankings, traffic and business.

    Associated with: Global Professionals

    $11.11 /hr
    8,106 hours
    4.62
  7. Alfie Frenilla

    Alfie Frenilla

    CSR/Data Entry Specialist/Researcher

    Philippines - Last active: 1 day ago - Tests: 8

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.

    $5.00 /hr
    2,580 hours
    4.45
  8. Yvette ivy yvonne S.

    Yvette ivy yvonne S.

    Team leader,Supervisor, Manager, Quality Assurance Specialist, CSR

    Philippines - Last active: 12 hours ago - Tests: 10 - Portfolio: 8

    I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. My objective is to leverage my experience while continuing to be challenged. I have more than 10 years of experience working in the BPO / Call Center Industry delivering technical support, customer service, and sales service. My background in Management, Account Management, Project Management and Technical Process Management represent a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past.

    $11.00 /hr
    2,566 hours
    4.29
  9. Cheyser Mariano Herrera

    Cheyser Mariano Herrera

    Cheyser Herrera

    Philippines - Last active: 12 hours ago - Tests: 5

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with Expedia four times in 1 year. I was promoted as a tier 2 agent as supervisory position for agents under tier 1 positions. Rest assured that I will provide excellent Customer Service.

    $4.44 /hr
    5,008 hours
    3.95
  10. Shermie L.

    Shermie L.

    Rockstar Customer Support with Excellent Record

    Philippines - Last active: 12 hours ago - Tests: 5 - Portfolio: 1

    My goal is to work in an independent at home environment leveraging my personal abilities and strengths, augmented with the considerable experience and skills achieved through my relevant work history. In my experience as an administrative and customer support I have performed various administrative duties including both email and phone responsibilities.

    $6.67 /hr
    3,352 hours
    4.44